Mark and Jeff talk about how crowd sourcing a project works comparing Kickstarter to Indiegogo. We also discuss how some business' disappointing customer service affects customer satisfaction and how that unnecessarily leaves people with a poor impression of that business.

Meet Jeff and Mark, your two hosts for the Connect2 Podcast. This positive and inspiring podcast will cover a wide variety of topics but fundamentally is about connecting authentic thoughts of two people that are long time friends. In this episode we will introduce you to your hosts, describe the format of the show, layout the show's positive message and provide a little bit of background of your two hosts.