Why does healthcare still feel so disconnected — even after decades of digitization?

Behind every repeated story, every missing record, and every moment of frustration is something deeper: the way health information is captured, shared, and too often siloed.

Dr. Steven Lane is a practicing physician, clinical informaticist, and Chief Medical Officer at Health Gorilla. He has spent decades at the center of healthcare’s digital transformation, from the early days of electronic medical records to today’s national interoperability efforts, all while continuing to care for patients.

In this episode, we explore:

• Why patients and caregivers still feel like they’re starting from scratch
• What’s really holding interoperability back in 2026
• How documentation became both a tool and a burden
• The role AI will play in making care more accessible — and where it could go wrong
• And what it would look like to truly put patients in control of their data

This conversation is about more than technology.
It’s about trust, design, and the choices we make in building systems that are meant to serve people.