Doug Gray, Ph.D., PCC, is a consultant with the Family Business Consulting Group, www.theFBCG.com, co-founder of www.AssessNextGen.com, and founder of www.Action-Learning.com, who wishes he still lived in New Hampshire near Chris Yonker.

He is the author of Objectives + Key Results (OKR) Leadership.

What You'll Learn

● What is organizational readiness?

● How to work on shaping preferable behaviors.

● The difference between succession and continuity.

● How family businesses respond to change.

Timestamps

· [05:04] Family businesses in numbers.

· [07:38] Succession challenges.

· [14:55] The Assess Next Gen tool.

· [21:24] Perspectives and feedback.

· [25:34] Family or non-family succession.

· [28:10] Resistance to the results.

· [30:05] Organizational readiness.

· [33:42] The highest and lowest scoring key behaviors.

· [37:28] Handling change.

· [40:59] Shaping preferable behaviors.

· [43:36] Who takes the survey?

Memorable Quotes

· "Continuity is a longer conversation." – Doug Gray [09:39]

· "We need to create a system to reward customers who provide referrals." – Doug Gray [35:07]

Social Media

Doug Gray.

Websites

www.theFBCG.com.

www.AssessNextGen.com. www.Action-Learning.com.