Doug Gray, Ph.D., PCC, is a consultant with the Family Business Consulting Group, www.theFBCG.com, co-founder of www.AssessNextGen.com, and founder of www.Action-Learning.com, who wishes he still lived in New Hampshire near Chris Yonker.

He is the author of Objectives + Key Results (OKR) Leadership.

 

What You’ll Learn

●              What is organizational readiness?

●              How to work on shaping preferable behaviors.

●              The difference between succession and continuity.

●              How family businesses respond to change.

 

Timestamps

·       [05:04] Family businesses in numbers.

·       [07:38] Succession challenges.

·       [14:55] The Assess Next Gen tool.

·       [21:24] Perspectives and feedback.

·       [25:34] Family or non-family succession.

·       [28:10] Resistance to the results.

·       [30:05] Organizational readiness.

·       [33:42] The highest and lowest scoring key behaviors.

·       [37:28] Handling change.

·       [40:59] Shaping preferable behaviors.

·       [43:36] Who takes the survey?

 

Memorable Quotes

·       “Continuity is a longer conversation.” – Doug Gray [09:39]

·       “We need to create a system to reward customers who provide referrals.” – Doug Gray [35:07]

 

Social Media

Doug Gray.

 

Websites

www.theFBCG.com.

 

www.AssessNextGen.com. www.Action-Learning.com.