A brief look back on the origins of UX with Dr. Arnie Lund. Arnie has more than 40 years in UX and human factors. He provides some perspective on how the field came to be, where it's at now, and where it might be going - and where UX researchers should be focusing now.
Arnie began his career at AT&T Bell Labs and helped build the science and technology organization at Ameritech where the work transformed the corporate branding and culture and was responsible for a rich set of innovative
new products. He has managed user experience and exploratory software development teams (incl. senior leadership teams shaping communities of practice) at US West Advanced Technologies, Sapient, Microsoft and Amazon and served as a Professor of Practice in Computing & Software Systems at the University of Washington. As a Technology Leader at GE Global Research, he managed their first set of labs devoted to human-computer interaction research, and their work on natural user interaction and intelligent agents has been
covered widely in the press. He has thirty patents and patents pending and has written five books, and many articles and book chapters on various topics
such as emerging experience technologies and UX team management.
User Experience Management: Essential Skills for Leading Effective UX Teams. (2011) Published by Morgan Kaufman.
www.linkedin.com/in/arnielund
www.instagram.com/arnielund/
Connect with the podcast:
Connect with our awesome team of researchers
Shadows by John Christ. Used with permission.
