The CSExperience Podcast

By Segun Manuel

Africa's Leading Customer service/Experience podcast, where Segun Manuel and other guest shares insights on how Individuals and organizations can improve Customer service and experience to increase pr... more

· Business

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FAQs about The CSExperience Podcast:

How many episodes does The CSExperience Podcast have?

The podcast currently has 16 episodes available.

The CSExperience Podcast episodes:

April 13, 2023 Growing your Customer Service with Public Speaking
Babatunde Adegbindin joined me to talk about how public speaking can help you grow your customer service delivery. . .
#publicspeaking #customerservice
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29min
January 22, 2023 Reducing Customer Churn rate|| Kemi Sheba & Segun Manuel
Segun Manuel hosts Kemi Sheba on the CSExperience Podcast.
Oluwakemi Sheba is an experienced Customer Service Professional and Service Delivery Expert with over 15 years experience in diverse sectors to include; Banking, Online Education and the Development space.
She is passionate about brands developing a customer-centric culture through impeccable service delivery skills and etiquette to help them retain their customers, build loyalty encourage referrals and boost sales.
She has organised Customer Service trainings for individual/ business brands,tutoring them on how to upscale in the service arena.
She is a graduate of English language from the University of Lagos and also holds a Masters degree in Public and International Affairs(MPIA) from the same tertiary institution.
She is an award winner, an inspirational leader,a motivational advocate, a content creator/storyteller and public speaker.
She is a full member of the Institute of Customer Service of Nigeria (ICSN).
She is a mom, mentor and lover of God
...more
28min
January 12, 2023 CSExperience Podcast with Quadrah Animashaun of Kuddies Secrets
3 times Customer Service award winner with the Women In Portharcourt joins host Segun Manuel to share her business and customer service secrets
...more
17min
December 28, 2022 Creating a customer Experience - Emeka Nobis || CSExperience Podcast
Emeka Nobis shares on how to create a customer experience in any organization by sharing with us some tips through his experience
...more
28min
November 09, 2022 How to increase Sales with Customer Service with Paul Foh
Paul FOH - Africa's Leading Sales Coach joins host Segun Manuel to share on strategies to improve sales.
...more
18min
September 14, 2022 Intro to the New Phase
So I am starting back on my podcast, rebranded as the CSExperience Podcast and we look forward to new things
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2min
June 29, 2020 Penetrating the Market in a Post Covid World
Segun Manuel and Ubong King shares on how to penetrate the marketplace in a Post COVID world
...more
50min
June 03, 2020 Business Secrets from the Bible- With Wayne Malcolm
On this episode of Conversations with Segun, Segun interviews Bishop Wayne Malcolm on some business secrets in the bible that would help people survive COVID19
...more
46min
April 29, 2020 The Power of Expectation
SegunMANUEL shares on the power and benefits of expectation
...more
10min
April 28, 2020 The problems of Entrepreneurship in Africa
In the Episode, Segun Manuel speaks with Professor Pat Utomi on the problems of Entrepreneurship and provides solutions to them
...more
8min

FAQs about The CSExperience Podcast:

How many episodes does The CSExperience Podcast have?

The podcast currently has 16 episodes available.