In the premiere episode of The CSUN Edge, host Dr. Jimmy Gandhi is joined by quality management expert Dr. Bill Bellows and CSUN alumnus Nick Myers to explore why meeting requirements isn’t enough in today’s engineering and business environments. Together, they dive into the difference between acceptability and desirability, and why adopting a systems view of quality is critical to innovation, efficiency, and long-term success. Through real-world examples from aerospace, automotive, and manufacturing, the conversation challenges traditional thinking and highlights how small shifts in mindset can lead to major improvements in performance and integration.