We're talking about how to provide the best financial education possible to support your members through the COVID-19 crisis, and foster lasting financial wellness for them into the future. This pandemic is having a profound effect on every American's financial health, and credit unions can position themselves to be the guiding hand that members need right now. We're going to dive in and explore some of the strategies and opportunities that exist to help your members thrive through the crisis and beyond.

Tune in to learn about some of the impressive research behind the effectiveness of direct mail, and how it's likely to be the unsung hero of credit union marketing. When done right, direct mail can improve members' overall experience and make it easier to engage them at the right time with the right product. We're talking with experts who work with credit unions across the country, helping them develop targeted marketing strategies that allow them to protect more members.

Join our conversation about how to create an adaptable data analytics strategy to guide your credit union through times of crisis. The financial impact across member segments can vary widely as we've seen from this pandemic. Where some Americans have suffered deep and immediate income losses, others haven't been hit nearly as hard. So how does your credit union best respond and live out the people-helping-people philosophy in times like these? Many answers can be found within your data, so we're going to explore how to use the data you already have, plan member relief strategies for the future, maintain members' accelerated digital behaviors, and more.

Join us for an exciting, in-depth conversation on the topic of Organization Alignment. We'll address some of the challenges credit unions are facing today, the researched strategies for achieving an empowered and aligned organization, and the important improvements needed in the financial services industry.

Join our conversation to hear how student lending has become a staple asset for credit unions nationwide, and how student loan refinancing is such a big piece of this. Learn about some of the most important reasons credit unions are entering this valuable asset class.

Take a deep dive into the common challenges that credit union boards face, and the cutting edge methods available to overcome them. We're sharing the easy steps boards can take to get more aligned, stay aligned, and realign if needed. We're also talking about ways boards can handle the tougher topics that often go unaddressed.

COVID-19 has forced many companies to accelerate their digital transformation efforts. Now more than ever, credit unions need to invest in and implement emerging technologies. When done right, these innovations can improve the overall member experience and help your credit union not just survive, but thrive, even during times of uncertainty.

Tune in for our conversation on how to propel your credit union forward and transform your members' financial lives.

Digital payment options add a lot of value to your credit union and members, but they can also open your credit union up new risks if not properly monitored and protected. Listen to this podcast to hear how these attacks are happening and learn what precautions your credit union can take to protect against fraud attacks through these payment channels.

Key takeaways: - Examples of these fraud crimes happening today, including COVID-19 related attacks - How the criminals are breaking thru these channels - Key risk measures to help combat these attacks

Credit unions continue to see an increase in fraud attacks involving HELOC and loan payments. These fraud exposures can result in losses upwards of $500,000 from a single attack. Join our discussion with Ann Davidson of Allied Solutions to hear how these attacks are occurring today and strategies to prevent these fraud losses.

Key takeaways:

• Entry points and warning signs for these attacks
• Types of exposures happening today
• Ways to prevent these attacks, including wire and non-wire fraud prevention methods

Rising consumer expectations and new technology innovations are disrupting the banking experience as we know it. To stand apart and keep your members satisfied in this increasingly competitive landscape brimming with scrappy, digital-first fintech brands, credit union leaders may want to think about new ways to approach these fundamental business challenges. Join our discussion for ideas to overcome these challenges—better yet, deliver the experiences your members will love.