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Today, my guest is Sheevaun Thatcher.   Sheevaun is a storyteller and guide, a leader and a learner. Her jungle gym career in sales, marketing, IT, solution engineering, and professional services, gave her all the relevant experience to create powerful sales enablement teams. 

Sheevaun builds sales enablement programs from the ground up based on her commitment to arming her organization’s sales force with access to the insights, experts, and data that will ultimately increase revenue. 

 She is a universal translator; she speaks the language of engineers, marketers, product, sales and executives.  

Today, Sheevaun is Vice President of Slack Strategic Enablement at Salesforce.

Here are my takeaways:

1.     Instead of calling experiences failures, look at those experiences as 
 “ending up in a place you didn’t plan on being”.

2.     Saying “need” implies an exterior source. Change “Need” to “want” and it can change the way that things come to you. 

 3.     When you are working “in service” you have a tendency to give it all away and this can lead to overpromising and under-delivering. It is ok to be in service and still say no.

4.     Coach your team to ask for personal development, find mentors in the business, and become aware of your own EQ and how you show up for your team and others. 

5.     Being transparent with your team about what you have learned along the way can be part of how you coach your team.

6.     Be ruthless with your own personal time by paying attention to your values. Your values may change or the priority of each may change over time, but being aware of your values can help you be ruthless with your time. 

7.     Don’t try to create an artificial harmony where everything is “just fine”…Be as honest as you can about what is happening. 

8.   Every time you want to say “but” replace it with “and” see what happens.

 9.     Coaching as a leader is willingness to put yourself out there, be truly vulnerable, leaning on others, delegating the work.  It’s about letting people know who you are.

____________________________
With 25+ years of leadership experience, spanning multiple roles across corporations and non-profits, I have gained a wealth of experience in understanding what makes organizations successful.

FREE DOWNLOAD - The Culture Strategy Audit:
https://culturecoachwendy.com/cultureaudit/

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My guest this week is a dear friend and the first one to point out that I might be on the brink of burnout at least 6 months before I left my corporate job last October. Julie Habelmann and I have been friends for almost 15 years. 

In 2020 she suffered a heart attack and had to be resuscitated TWICE. Today, she has found a new way of living that includes launching her company Noble Tones which provides integrative sound meditation to individuals, groups, companies, and retreats. She facilitated sessions at my workshop in December and will be at my retreat on July 27 – 30, to share her talents, which we discuss in detail on this episode.

 I hope you’ll enjoy our conversation….

We’ll only have the retreat open for booking for a few more weeks, so if you are interested in attending, please visit my website at WMBCoaching.com/retreat.

If you enjoy listening to the podcast, rate an episode and share it with a friend. 

____________________________
With 25+ years of leadership experience, spanning multiple roles across corporations and non-profits, I have gained a wealth of experience in understanding what makes organizations successful.

FREE DOWNLOAD - The Culture Strategy Audit:
https://culturecoachwendy.com/cultureaudit/

FREE Online Mini Course - The C.E.O. Reset:
https://culturecoachwendy.mykajabi.com/offers/zqP7fYvR/checkout

CONNECT WITH ME
Website: CultureCoachWendy.com
LinkedIn: Linkedin.com/in/wendybrand/
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Interested in attending my Authentic Energy Retreat in July at the CIVANA Resort in Carefree, AZ? Check out my website at https://wmbcoaching.com/retreat.

I’m so excited for you to meet my amazing guest, Jo Dockrey. Jo is an experienced executive with a focus on operations and moving strategies into execution. She has worked at a number of high-growth tech companies, including Dell, Inc, Rackspace, SMS Assist, Alight, and Applied Systems. At each company, her impact of operational excellence along with clear communication & authentic leadership has enabled her teams & departments to excel. 

I have worked with Jo and I know what a fierce and talented leader she is. And, I know that she has been given some amazing opportunities throughout her career because of her talent. So, when she told me that she was taking an intentional hiatus from the corporate world to help move her family across the Atlantic to London, I was a little bit surprised but now even more impressed than before. Jo is patient and confident and knows that when she wants to go back she will pick right back up where she left off. So while this is not a story of someone experiencing or recovering from burnout, I believe it's a story about a solid leader that understands balance and is choosing her priorities as they change, which they will continue to do throughout our lives. 

So, After unpacking all boxes and ensuring the family, which includes her husband, 2 sons and a dog,  adjusts {and has the best summer of their lives in Europe}, Jo looks forward to finding her next career stop that will utilize her talents & passions appropriately.  And, those passions include travel, coffee, tacos, and naps... usually in that order ;) 

1.     Sometimes it’s easier to find success and stay motivated when you create smaller goals and balance them with the other parts of your life. For example, putting on a great quarterly board meeting, having a date night with your husband AND chaperoning your child’s field trip.

2.     To quote Spanx Founder, Sara Blakely, “Stop thinking about success and start thinking about value.

3.      Refocus on the value you are bringing to any situation rather than what you are getting out of it.

4.     Schedule your time in a way that works for you. Depending on if you are a morning person or a night person. Block your calendar to allow for that important time needed to start your day right or get organized in the evenings, depending on your preferred schedule type.

5.     Protecting your energy can be difficult. For fellow introverts, make sure you schedule quiet, alone time to refill your bucket. Even if that just means not turning on the radio when you’re in the car.

6.     Let your team know what your boundaries are and then find out what boundaries are important to them and respect that so that they feel supported

7.     Promote Time Off. 

8.     Keep your 1:1’s with your team and provide your undivided attention where they bring the agenda. The higher up the ladder you climb the more difficult it can be to find time, but it is equally as important and maybe even more so.

9. Invite your team into the work you are doing. Collaborate with them and allow them to contribute to the work. This gives you visibility to their strengths and skills and allows them to feel valued. 

____________________________
With 25+ years of leadership experience, spanning multiple roles across corporations and non-profits, I have gained a wealth of experience in understanding what makes organizations successful.

FREE DOWNLOAD - The Culture Strategy Audit:
https://culturecoachwendy.com/cultureaudit/

FREE Online Mini Course - The C.E.O. Reset:
https://culturecoachwendy.mykajabi.com/offers/zqP7fYvR/checkout

CONNECT WITH ME
Website: CultureCoachWendy.com
LinkedIn: Linkedin.com/in/wendybrand/
Instram: Instagram.com/culturecoachwendy
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The CultureCoach Podcast Page: CultureCoachWendy.com/podcasts/

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Visit my website for online group programs, workshops and retreat opportunities at https://wendybrandcoaching.com/retreat.

Beth Ochoa is the CEO of  GDC Marketing and Ideation. When I was considering my guests for the culture series, I immediately thought of GDC. I have worked with them on several different projects over the years and something that has always stood out to me is how talented AND happy their employees are. And, that as we know, is a sign of a good leader and a good culture. 

Beth's ability to lead, construct and manage teams is matched only by her vast knowledge and experience in the marketing and advertising industry. She is a leader in every sense of the word.

She has been a proud member of GDC for over 20 years. Beth’s abilities as a communicator and a leader as well as her superior work product have singled her out as a dedicated team member and an expert in her field. Through hard work and persistence, Beth worked her way up the GDC ladder until, in 2019, she was made GDC’s chief executive officer. 

Here are some takeaways from our conversation:

1.     Continued success for small businesses really is about the Planning and how you are able to adjust and then revisit the plan along the way.

2.     Goals at the company, department, and individual level are key. Employees thrive when they know what is expected of them.

3.     Genuinely caring about your people is the key to a strong culture. As simple as that is it can still be a unique concept.

4.     Consider providing employees something to look forward to

5.     Instead of Win or Lose, reframe your lens to be Win or Learn

6.     As long as the team is operating well and you have the bandwidth to do something else, employees should be able to work on other projects.

7.     Trust and Communication are key to building a culture.

8.     When your team is working well and getting the deliverables complete there can be more flexibility.

9.     StrengthsFinders provides the ability to create an environment where employees are recognized by their Strengths and can therefore feel comfortable showing up as their true authentic selves. 

10.  Adding a Leadership Development program for leaders benefits the employees and the organization. It allows employees to grow and develop and provides succession planning for the organization. 

11.  When stepping into a leadership role, it is helpful to understand your own leadership style, assess where you have had leaders in your past that were impactful, and listen to your people.

12.  Be confident in the decisions you’re making, and others will follow.

____________________________
With 25+ years of leadership experience, spanning multiple roles across corporations and non-profits, I have gained a wealth of experience in understanding what makes organizations successful.

FREE DOWNLOAD - The Culture Strategy Audit:
https://culturecoachwendy.com/cultureaudit/

FREE Online Mini Course - The C.E.O. Reset:
https://culturecoachwendy.mykajabi.com/offers/zqP7fYvR/checkout

CONNECT WITH ME
Website: CultureCoachWendy.com
LinkedIn: Linkedin.com/in/wendybrand/
Instram: Instagram.com/culturecoachwendy
YouTube: YouTube.com/@CultureCoachWendy

The CultureCoach Podcast Page: CultureCoachWendy.com/podcasts/

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Check out my website for more information on my workshops and retreats at www.wendybrandcoaching.com/retreat

Great conversation with Virgninie Raphael!
 Virginie Raphael is the Founder and Managing Partner of FullCircle, a NY-based pre-seed fund investing in a more equitable and sustainable workforce where fulfilled individuals regain pride and agency over their work. 

Here are the takeaways:
1.     The Full Circle Fund is a $10M pre-seed Fund with a goal to invest in a more sustainable equitable workforce. Getting people into jobs that they would normally get into and preventing people from falling out of jobs that they love due to financial security, healthcare, or childcare. Companies need to have an impact on the structural composition of the workforce to be funded.

2.     There has been a shift in the workforce in the past 10-15 years from the top down into the V.2 of the workforce that includes the gig economy. But, V.3 Workforce is about addressing what type of gaps those recent changes have created. 

3.     There is an opportunity in helping kids as early as possible identify their skill set and how they get to where they want to be. For example, helping kids as early as high school figure out their skills and help those hiring look more at skills and not just where people went to college.

4.     Capturing lived experiences as you go and getting better at capturing what you feel when you do something it is more indicative than sharing where you went to college. And, giving them opportunities to experience different types of 

5.     How do we fund platforms to flip the model of freelancers competing against each other, with a race to the bottom when it comes to the pay. Wethos allows freelancers to team up around a project without competing on price. 

6.     Whatever mode of work that works best for the person should be available to them. Let’s allow people to truly fulfill their potential to the max and in the process create a more prosperous workforce in the future.

7.     Zaya Care is bringing new providers to the market because the patients are pooled and can take insurance. and prevent women from dropping out of the workforce because of poor pre or post-natal care. 

8.     We still do not have the data to show what benefits packages will most benefit our employees. Companies can continue to add to the packages, but 

Thank you again for listening, visit my website for more information on our Authentic Energy program at wendybrandcoaching.com/retreat and tune in Next week for another culture series episode.

____________________________
With 25+ years of leadership experience, spanning multiple roles across corporations and non-profits, I have gained a wealth of experience in understanding what makes organizations successful.

FREE DOWNLOAD - The Culture Strategy Audit:
https://culturecoachwendy.com/cultureaudit/

FREE Online Mini Course - The C.E.O. Reset:
https://culturecoachwendy.mykajabi.com/offers/zqP7fYvR/checkout

CONNECT WITH ME
Website: CultureCoachWendy.com
LinkedIn: Linkedin.com/in/wendybrand/
Instram: Instagram.com/culturecoachwendy
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The CultureCoach Podcast Page: CultureCoachWendy.com/podcasts/

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Join us at one of our workshops or retreats this summer! wendybrandcoaching.com/retreat

Great conversation with culture and communications expert, Pam Nemec.  Here are my takeaways:

1. Communication is critical to culture. It includes a host of things informing people, making sure they understand the goals of the organization and performance expectations, AND it’s about caring and connecting to those on our team.

2.     Three boxes of communications that impact culture: 

Performance and Goal Setting: these meetings are happening daily, weekly, monthly, quarterly, and annually. 

Care and Connection: What are you doing daily, weekly, monthly, and quarterly to touch base and care and connect with your team? This could be team-building outings, 1:1’s, or training.

Respect & Appreciation: This is where communication REALLY fits in. Employees feel respected when they feel informed, collaborated with, etc. And, be sure to include appreciation …spotlight those that are doing it right, representing the culture the way that you really want it represented. This is really where you are bringing your brand to life from a communications standpoint. 

3.     Leaders that aren’t as connected tend to just focus on one box.

4.     If you lead through all three of these boxes, employees feel connected and informed and start leading their own team that way.  And, they start performing beyond your expectations.

5.     Culture is built from the inside out. Take remarkable care of your employees and they will take remarkable care of your customers.

6.     Get clear on who you want to be: Establish your core values, understand your purpose, set your vision, and create your guiding principles. Then you can start telling your brand story and setting brand standards to create your brand strategy.

7.     If you are asking, How do I communicate who we want to be, use the 3 M’s: What is our message, what is the method used to deliver the message, and who is going to be the messenger that will be delivering the message. 

1.     The Message: Get really clear on the message. What do I want to share with the audience and how do I want them to feel when they walk away?

2.     The Method: Is it going to be face-to-face? Is it going to be a big meeting? Is it live or over video? Is it an email? What is the most respectable way to share the message. A consistent communication cadence is also important.

3.     The Messenger: Who is the best messenger to deliver the message. It should be the closest person to the message and the person that is receiving the message. It may not be the easiest path, but that is not always the right way. 

8. Communication methods across different generations in an organization is really about listening and working to understand what they want or need. We are all humans, and we all want the same thing. We want respect, our opinion to be considered, and to feel heard.

9.     The same applies to allowing other diversity of thought and voice from different cultures, genders, backgrounds, perspectives. The only way to get that is to ask and to bring people to the table.

10.  Leaders can create an environment for employees to bring their true authentic self to work by bringing their authentic selves to work.

____________________________
With 25+ years of leadership experience, spanning multiple roles across corporations and non-profits, I have gained a wealth of experience in understanding what makes organizations successful.

FREE DOWNLOAD - The Culture Strategy Audit:
https://culturecoachwendy.com/cultureaudit/

FREE Online Mini Course - The C.E.O. Reset:
https://culturecoachwendy.mykajabi.com/offers/zqP7fYvR/checkout

CONNECT WITH ME
Website: CultureCoachWendy.com
LinkedIn: Linkedin.com/in/wendybrand/
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The CultureCoach Podcast Page: CultureCoachWendy.com/podcasts/

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If you want to learn more about the programs I have coming up you can check out wendybrandcoaching.com/retreat.

We continue our Culture Series with fractional CHRO, Heidi Hauver.   

Heidi is an innovative and strategic people leader who partners with companies as a fractional Chief People Officer. She provides executive leadership, advisory, coaching and mentorship to CEOs, Founders, Executive Directors, and HR leaders at all stages in their career journey. 

With over twenty years of experience in multiple industries, including the technology and not for profit sector, she is passionate about transforming the human resource function and demonstrating its strategic business value. Since 2007 she has founded an HR practice, built three HR departments for companies from the ground up, and became the first HR Executive for three companies. Heidi’s energetic leadership and constant innovation have earned her several awards, including the 2022 WBN Businesswomen of the Year Award for Community Impact, the 2020 Alumni of the Year Award (Business) with Algonquin College, the inaugural nationally recognized 2018 Leadership Agency Award for Woman of Distinction, a 2017 Top 25 HR Professional, the 2012 Ottawa Business Journal/Ottawa Chamber of Commerce Forty Under 40 Award, and the 2012 CATA Information Technology Strategic HR Leadership Award. 

Heidi is a Certified Human Resources Executive, a Chartered Professional in Human Resources, a Canadian Certified Inclusion Professional, and a Certified Coach Practitioner. She is a dedicated volunteer and community builder who supports a variety of organizations including Algonquin College, Code Youth, Hire Immigrants Ottawa, Women in Communications & Technology, Women’s Business Network, Women In Leadership Foundation, and the Children’s Hospital of Eastern Ontario (CHEO).

____________________________
With 25+ years of leadership experience, spanning multiple roles across corporations and non-profits, I have gained a wealth of experience in understanding what makes organizations successful.

FREE DOWNLOAD - The Culture Strategy Audit:
https://culturecoachwendy.com/cultureaudit/

FREE Online Mini Course - The C.E.O. Reset:
https://culturecoachwendy.mykajabi.com/offers/zqP7fYvR/checkout

CONNECT WITH ME
Website: CultureCoachWendy.com
LinkedIn: Linkedin.com/in/wendybrand/
Instram: Instagram.com/culturecoachwendy
YouTube: YouTube.com/@CultureCoachWendy

The CultureCoach Podcast Page: CultureCoachWendy.com/podcasts/

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 I can not think of a better guest to kick off the Authentic Energy Culture Series.  Delise Simmons’ full-time job is to help organizations improve their cultures. 

Delise started her work in organizational culture when she helped found the Southwest Airlines’ Leadership University, where she developed and delivered leadership training to more than 1,000 leaders every year, during the time when Southwest Airlines was rated as one of the Top Ten Companies to work for in America. 

Today,  Delise is the Chief Culture Officer at The Culture Think Tank, a research and consulting firm that designs the programs and tools that executives and senior leaders need to move the needle on culture and monitor performance. 
 

If you want to have further conversations with Delise you can reach her at [email protected]. 

Here are just a few of the takeaways from the show.
 

1.     Even if you have one person in your organization, you can still have a culture of One. 

2.     A collection of the behaviors of the people within a team group or organization. What you can see are the behaviors or the results of the behaviors. Everything from the way an organization is decorated, to the way employees behave within their environment. The way we’re greeted, brought in, the way the employees are treated. 

3.     Culture Points: Where the organization intersects with the employee or the customer. A point for us to improve and enhance the culture through behaviors. 

4.     You can’t “build a culture” A culture exists whether you’ve done something to work on it or not. 

5.     Culture ThinkTank can provide you with a culture snapshot which gives you a well-being score, an anxiety rating, and an action plan. 

6.     What are the behaviors right now that are working to enhance or detract from performance for our employees and our customers? Leadership should amplify the behaviors they want to see more of. Communicate, reward, recognize, etc. then the culture will coalesce around the behaviors. 

7.     The best place to anchor your behaviors is through your organizational values.  

8.     The stronger we can coalesce around who we are, what we’re about, what we believe in, and how those behaviors manifest, the more we attract customers and employees for life, and we become more profitable. 

9.     The culture is not the leadership’s responsibility. They are leading the culture, but everyone participates in the culture. It is everyone’s behavior. Toxic cultures are narrowed down to the arrogance of leadership. 

____________________________
With 25+ years of leadership experience, spanning multiple roles across corporations and non-profits, I have gained a wealth of experience in understanding what makes organizations successful.

FREE DOWNLOAD - The Culture Strategy Audit:
https://culturecoachwendy.com/cultureaudit/

FREE Online Mini Course - The C.E.O. Reset:
https://culturecoachwendy.mykajabi.com/offers/zqP7fYvR/checkout

CONNECT WITH ME
Website: CultureCoachWendy.com
LinkedIn: Linkedin.com/in/wendybrand/
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The CultureCoach Podcast Page: CultureCoachWendy.com/podcasts/

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The Burnout Challenge by Christina Maslach and Michael Leiter has been a foundational reading for me as I've been learning about burnout since leaving my corporate job. In this episode, I share the ways that they suggest individuals prevent burnout and what organizations can do to create an environment for employees to find success.

In addition, I share the various ways that Wendy Brand Coaching is providing support on this topic through workshops, retreats, a group coaching program, and 1:1 coaching opportunities.

To learn more about my programs visit wendybrandcoaching.com/retreat.

The Burnout Challenge offers 6 areas that would create positive conditions for the employee's relationship with the job and they are:

1.     Sustainable workload

2.     Ample choice and control

3.     Gratifying recognition and rewards

4.     Supportive work community

5.     Norms of fairness, respect, and social justice

6.     Well-aligned values and meaningful work. 

And, here are 7 elements that individuals can use to approach burnout prevention:
1.     Stay healthy
2.    Get enough sleep
3.    Relax
4.    Understand oneself
5.    Develop new skills
6.    Get away from the job.
7.    Get social support

____________________________
With 25+ years of leadership experience, spanning multiple roles across corporations and non-profits, I have gained a wealth of experience in understanding what makes organizations successful.

FREE DOWNLOAD - The Culture Strategy Audit:
https://culturecoachwendy.com/cultureaudit/

FREE Online Mini Course - The C.E.O. Reset:
https://culturecoachwendy.mykajabi.com/offers/zqP7fYvR/checkout

CONNECT WITH ME
Website: CultureCoachWendy.com
LinkedIn: Linkedin.com/in/wendybrand/
Instram: Instagram.com/culturecoachwendy
YouTube: YouTube.com/@CultureCoachWendy

The CultureCoach Podcast Page: CultureCoachWendy.com/podcasts/

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Check out the upcoming retreats that I'll be hosting at wendybrandcoaching.com/retreat.

My guest this week, Gifty Enright, is a highly regarded speaker, writer, and coach. In addition to her book, Octopus on a Treadmill, she is regularly published in newspapers and magazines. 

I hope you'll listen to this inspiring conversation with Gifty, here are some of the takeaways:

1.    Get your priorities straight. We should be prioritizing our lives in a way that prioritizes our well-being.  

a.    Mental health
b.    Close personal relationships
c.     Physical health
d.     Income 

Prioritizing in this way allows us to make decisions in a different way and potentially prevent burnout. 

2.    You can have it all. It takes skills to have it all and not burn out. But, HAVING it all does not mean DOING it all. 

3.    Part of avoiding burnout is being comfortable asking for help. You must give people the privilege of helping you. 

4.    It takes a village, but we have to build the village. Develop the relationships that can build your village. Having close relationships helps you feel supported and safe and creates oxytocin, which can help with burnout prevention. 

5.    You have to live equitably. Research shows that at least 75% of the work in the household is done by women. Those in these relationships think they are in an equitable relationship. You have resources at your disposal, in addition to building a community to support you, Make sure that everyone in the family has a job. If the kids can stand up straight and walk, they need a job. 

6.    While you’re busy doing everything on your own, trying to prove to everyone that you’re a badass, what you’re doing is alienating people, creating a distance, letting people in, let in the support. Build those relationships, it’s good for you, it’s good for the hormones and it’s good for the community. 

7.    You are responsible for setting your own boundaries and in order to set your own boundaries, you have to have strong self-esteem. 

8.    You are responsible for your own well-being. You can’t pawn that off on someone else. It is up to you to get your priorities straight. 

9.    The fact that you can work 12 hours doesn’t mean you should.  

10. How do you effectively promote yourself? Understand your worth, know what you bring to the table, and then make sure others know what you bring to the table. When you know it and build that confidence, it starts to ooze out of you. 

11. Know what makes you happy and figure out a way to earn a living with that. 

If you found this episode valuable, I hope you will go on and rate it and make sure that you subscribe to the podcast, so you are notified each week when a new episode drops. 

And, if you know someone that might benefit from this episode, I’m thinking of working moms and working women that think they have to DO it all, please share this podcast with them. 

 Finally, if you are looking to connect with Gifty directly, you can find her at www.giftyenright.com and on 
LinkedIn at https://www.linkedin.com/in/giftyenright

____________________________
With 25+ years of leadership experience, spanning multiple roles across corporations and non-profits, I have gained a wealth of experience in understanding what makes organizations successful.

FREE DOWNLOAD - The Culture Strategy Audit:
https://culturecoachwendy.com/cultureaudit/

FREE Online Mini Course - The C.E.O. Reset:
https://culturecoachwendy.mykajabi.com/offers/zqP7fYvR/checkout

CONNECT WITH ME
Website: CultureCoachWendy.com
LinkedIn: Linkedin.com/in/wendybrand/
Instram: Instagram.com/culturecoachwendy
YouTube: YouTube.com/@CultureCoachWendy

The CultureCoach Podcast Page: CultureCoachWendy.com/podcasts/