This 27-year old typifies the entrepreneurial spirit that is making a difference in our healthcare. Shelby as an undergraduate was bothered that excessive and unpredictable amounts of time in waiting rooms were a barrier to patient satisfaction, and ultimately to accessing care. So she fixed it. Her company’s automation and machine learning enhances the patient experience and the provider’s reimbursement. You’ll be impressed by Shelby and her tips on staying motivated. And…since this interview DOCPACE has pivoted during the pandemic to actually eliminate waiting rooms for their clients!

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