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November 30, 2021Education from Outsourcing | GQ Fu of LTVPlus | The Customer EXCELLENCE Podcast42 minPlay
October 12, 2021From the Library to Leading to TeamsCraig Stoss of PartnerHero chats with Jack from SupportNinja about the customer experience lessons learned in outsourcing.39 minPlay
September 28, 2021Learn from the Experiences | Kristyn Emenecker from PlayvoxKristyn Emenecker from Playvox shares her experiences in the world of CX with Jack Milocco on this episode of The Customer EXCELLENCE Podcast39 minPlay
September 14, 2021Beards, Handshakes, and Matthew McConaugheySylvester Louis Castillo, the Community Manager from Beardbrand, sits down with Jack from SupportNinja to talk about the in's and out's of handling customer experiences in the world of men's grooming.22 minPlay
August 31, 2021The Power of PartnershipsFeaturing Nicole Baqai, Senior Strategic Partnerships Manager at Gorgias25 minPlay
August 18, 2021What Support Teams Don't RealizeFeaturing Andrew McNeile, Chief Customer Officer at ThinScale Technology Ltd.43 minPlay
August 01, 2021Lessons from a True Customer Support LeaderFeaturing Greg Skirving, Director of Customer Support at Clearpath28 minPlay