<p>Shep Hyken is a <strong>customer service and customer experience (CX) expert</strong>, an award-winning keynote speaker and New York Times and Wall Street Journal, bestselling author.</p>

Shep Hyken is a customer service and customer experience (CX) expert, an award-winning keynote speaker and New York Times and Wall Street Journal, bestselling author.

The Customer Experience Show™ Ep. #4 / Shep Hyken

In these mini-interview sessions, we are talking with the world’s greatest business minds and we get to pick their brains for 20 minutes. Our sole aim is to bring you practical ideas you can listen to today and start implementing starting from tomorrow. Creating unique and unforgettable experiences is the key to creating a differentiated and sustainable business especially in this day and age with a global recession looming.

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The Customer Experience Show™ Ep. #4 / Shep Hyken

The Customer Experience Show™ Ep. #4 / Shep Hyken