Join us for another installment of Elevating the Veterinary Team, where Dr. Steven Roche interviews Dr. Amanda MacDonald of RVT Integrations about her experiences leaving practice ownership and entering a new career supporting RVT presence in wellness appointment workflows. She is joined by Dr. Jackie Day, who has implemented this strategy at her practice, and RVT Heather Fledderus who performs wellness appointments.
Some highlights of this conversation:
0:00 Introduction to Elevating the Veterinary Team
00:27 Meet Dr. Amanda McDonald
00:55 Introducing Dr. Jackie Day and RVT Heather Flatterers
01:45 Amanda's Journey in Veterinary Medicine
03:21 Jackie's Path to Veterinary Medicine
04:52 Heather's Role and Experience
05:30 The Shift to Team-Based Care
06:05 Defining Team-Based Medicine
08:30 Challenges and Opportunities in Expanding RVT Scope
13:24 Utilizing RVTs for Better Patient Outcomes
17:58 Heather's Perspective on Team-Based Care
24:54 Overcoming Hesitations and Embracing Change
28:54 Reframing Veterinary Practice for Sustainability
29:33 Overcoming Hesitations and Embracing Team-Based Care
30:53 Elevating Technicians: Training and Trust
32:42 Supporting RVTs: Confidence and Communication
34:53 Launch Day: Turning Skeptics into Believers
37:30 Training and Communication Techniques
39:10 Getting Started with Team-Based Care
39:52 Resources and Training for RVTs
51:43 Building Trust and Vision in Veterinary Teams
53:37 Conclusion and Final Thoughts
The Elevating the Veterinary Team podcast series is jointly sponsored by the College of Veterinarians of Ontario, the Ontario Veterinary Medical Association, and the Ontario Veterinary College.