This week on The Good Builder Podcast, we sit down with Makayla (aka Mak), Marketing Manager at Lauxes Grates, one of the most forward-thinking suppliers in Australia’s building industry.

Mac shares her journey from Reece showroom consultant to marketing lead at a business that’s not only growing fast, but doing it with heart, humour, and genuine connection.

We dive into:

• How Lauxes rewards its distributors with unforgettable experiences (hello, ski trips to Japan)
• What it means to build real relationships with builders and distributors — not just chase orders
• The power of customer service experience in shaping great marketing
• Why builders should be promoting functionality, not just features — especially with products like grates

Mak also gives us an inside scoop on new product innovation coming soon from the Lauxes team and shares what she thinks makes a great builder in 2025.

If you’re a supplier, builder, or just love a good yarn about building brands the right way — this episode’s for you.

🎧 Listen on Spotify or Apple Podcasts

📺 Watch on YouTube

📰 More industry insights at thegoodbuilder.com.au

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