Most builders think surface protection is about avoiding a few scratches.
Nick from Goop Guys sees it differently.
In this episode, we unpack why protecting glass, frames, benchtops and baths during construction is not just a cost decision — it is a reputation decision.
Nick brings a rare perspective. He has worked in construction-adjacent industries, built his own homes, and experienced first-hand what damage and delays feel like from a client’s point of view. That experience shapes how he thinks about integrity, defects and the long-term impact of “small” oversights.
We cover:
• Why reactive repairs quietly erode profit
• The hidden cost of delays when custom materials are damaged
• How defects strain builder–trade relationships
• Why proactive protection should be built into job costings
• The link between maintenance focus and award-winning builders
• Sustainability, waste, and what the industry overlooks on site
There is a strong theme throughout this conversation: being proactive.
Not just to save money.
Not just to avoid defects.
But to protect trust.
For volume builders and custom builders alike, this episode is a reminder that the final 5 percent of a build often defines the entire client experience.
If you care about delivery, reputation, and long-term brand value — this one is worth your time.
For more head to: https://goopguys.com/
Thanks to this month's Podcast sponsor Pay.com.au, remember our audience gets 20,000 bonus points when you sign up.
USE code: GOOD20
T&C's apply go to pay.com.au/tgb