In this episode of The Good Builder Podcast, we unpack why client experience is one of the biggest drivers of reputation and referrals in the building game.

Az shares:

✅ Why poor client experience costs builders more than they think

✅ The exact framework inside The Client Experience Blueprint

✅ How proactive communication can protect your brand and boost referrals

✅ Simple scripts and questions to ask at three key stages

Plus, Az reveals the strategy that helped G.J. Gardner become one of the most trusted builders...and how you can use it to grow your own building business.

📥 Download the free guide here: https://thegoodbuilder.com.au/customer-experience-download/