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In episode 240 of The Data Diva Talks Privacy Podcast, host Debbie Reynolds, “The Data Diva,” welcomes Ian Glazer, Vice President of Product Strategy at SGNL (SGNL.ai) and co-founder of IDPro. With decades of leadership in digital identity, Ian shares insights on how identity, privacy, and security have become essential foundations of digital interaction.

They explore how identity has shifted from managing usernames and passwords to helping individuals assert who they are in digital spaces. Ian and Debbie examine the rise of “proofing creep,” where services now require government IDs and biometric selfies, raising questions about over-collection and user dignity. Ian explains that identity is how privacy controls are enforced, and that organizations need to ask what data they are collecting, what it represents, and how it should be protected.

The conversation covers mobile driver's licenses, biometric authentication, and government-backed digital ID programs. Ian raises concerns about fragmented identity systems that could create barriers to global access and digital inclusion. They also discuss challenges with age verification laws that translate physical-world practices poorly into online environments, often leading to excessive data demands.

Ian outlines how emerging AI systems acting on behalf of users present new identity challenges around authority, authentication, and accountability. He ties this to similar concerns around digital estate management, emphasizing the need for consistent identity frameworks across different contexts.

Closing the episode, Ian calls for an empathetic approach to designing identity systems, one that recognizes real-world conditions such as aging, accessibility needs, and unequal access to technology. Debbie and Ian agree that identity systems should be easy to use, respectful of users, and built to support everyone, not just tech-savvy individuals.

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