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Terri Lewis, Founder of Planet Connected

In this episode of The Data Diva Talks Privacy, Debbie Reynolds, The Data Diva speaks with Terri Lewis, Founder of Planet Connected, about privacy, data governance, and risk in smart cities and connected infrastructure. Terri shares her background in digital strategy and her work supporting collaboration between cities and technology providers, emphasizing the importance of building trust and transparency into smart city initiatives.

The conversation explores how everyday systems such as water utilities, parking applications, and license plate readers collect and process personal data, often without individuals fully understanding the scope of that data collection. Debbie and Terri discuss how data from smart meters, for example, can reveal occupancy patterns and behavioral insights, and how location-based services and parking systems can introduce privacy risks through the collection of personal and financial information.

They examine the role of third-party vendors and the challenges organizations face in managing data across multiple providers, including concerns about overcollection, lack of transparency, and unclear data ownership. Real-world examples highlight how individuals may be required to provide more data than expected for routine activities, raising questions about proportionality and necessity.

The episode also explores broader IoT risks, including long device lifecycles, evolving capabilities through updates, and the increasing use of cameras and image-based technologies. Debbie and Terri discuss how advances in image recognition and facial recognition can enable identification of individuals in public spaces, creating new risks that existing legal frameworks may not fully address.

The discussion emphasizes that organizations must take a proactive approach to data governance, anticipating potential misuse, addressing unintended consequences, and aligning technology deployment with public expectations and trust. As cities continue to adopt connected technologies, leaders must ensure that innovation is balanced with strong privacy, security, and accountability practices.

By popular demand, Debbie Reynolds Consulting is now offering executive briefings on emerging data privacy risks and how companies can avoid them. To learn more, visit the Executive briefings page on my website.

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Debbie Reynolds Consulting, LLC