Employee loyalty isn’t dead - we killed it. One policy, one broken promise, one missed conversation at a time. In this solo episode, Kerri Roberts (20+ years in HR & People Ops) breaks down why trust eroded and how leaders and HR can rebuild it with practical, humble-efficient systems.

What you’ll learn

• The “broken loyalty contract” and how policies replaced relationships
• Why HR became the villain (and how to flip that script)
• The 3 things loyal employees feel: Seen, Safe, Supported
• The simple framework: Listen first → Act second → Lead always
• Real stats leaders need to hear (engagement, retention, productivity)
• Low-lift plays that move the needle: stay interviews, MBWA, monthly kudos, manager check-ins, and better onboarding

Work with Kerri

• Mini HR Audit (HR Health Check): saltandlightadvisors.com/hraudit
• HR in a Box (12-month HR foundation program): saltandlightadvisors.com/workwithus

Resource mentioned

If you want to try Kerri's fav way to age in reverse, you can get 15% off your first order of NAD+ at rhonutrition.com/kerriroberts or use code kerriroberts at checkout.

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