Tony Nash, former CEO and founder of Booktopia, shares lessons from building and scaling the only business to appear on the AFR Fast 100 eight times. In this episode, he reflects on the mindset needed to navigate rapid growth and business challenges and the importance of being grounded, present, and adaptable in the midst of chaos. His wisdom includes the powerful reminder to learn to be better, not bitter from our experiences. It’s a rich and candid conversation on leadership, resilience, and the decisions that shape us.

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Paul Gordon talks with UNICEF Australia Young Ambassador Princess Delaney about youth voices in politics, breaking through bureaucracy, and why young people’s ideas deserve a seat at the decision-making table. Princess shares how her journey through Youth Parliament sparked her desire to study politics and international relations — and how that passion now fuels her mission to bridge the gap between grassroots ideas and institutional change.

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In our latest episode, we’re thrilled to have Madeleine Jaine Lobsey, founder of Wondiverse, join Paul Gordon for an incredible conversation about neurodiversity and creating spaces where all neurotypes can thrive. From a young age, Madeleine “played business” and called her venture Wondiverse—a dream that grew into a mission for inclusion and collaboration. Together they delve into diagnosis, masking and insights into neurodivergent advocacy, creativity and collaboration. It’s Insightful and inspiring!

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Ross Hastings, founder of NeLo—a marketing transformation consultancy—joins Paul for lively conversation on the intersection of marketing and decision-making.  They explore building alignment and breaking down silos to foster true collaboration. Leveraging data to inform smarter decisions and shaping brand perception and its powerful influence on target market behaviour. Tune in for actionable insights on how leaders can transform their marketing from the inside out.

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In this episode Will and Paul have a thought-provoking conversation about the evolving relationship between AI and decision-making. Will shares insights from his unique career path, moving from exploring the mysteries of the universe to diving deep into data-driven decisions and de-mystifying AI. They also explore how uncertainty is a barrier to decision making, how not knowing enough about the problem and deferring a decision can often lead to better outcomes.For more information, visit www.catalyzeapac.com or contact Paul directly on LinkedIn at https://www.linkedin.com/in/decisions/.

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From his early days in athletics to racing down the Skeleton track at breakneck speeds, Nick shares with Paul his incredible journey to becoming an Olympian. He dives into the world of split-second decisions that can make or break a race, offering insights and lessons that extend beyond the track. Tune in to hear Nick's inspiring story, his approach to high-stakes decision-making, and what it takes to compete at the highest level. 

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Longevity seekers, Salem and Melissa Domiati are passionate about health, wellness and in particular, longevity. In this episode, they explore living life to the fullest as you grow into the later years. Have you ever thought of the age you want to be on your final birthday? Are you setting yourself up now so that your future self is mentally strong with a great memory and will die healthy? Learn more on this episode of The Decision Clinic.

The Longevity Lab - https://thelongevitylab.com.au/

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Judi Wineland started her first safari company with a $300 investment over 40 years ago and never looked back. In this episode Judi talks about how passion drove her decision making to ultimately become one of the world’s best safari outfitters (rated by Travel and Leisure magazine).

https://thomsonsafaris.com/

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Emilya Colliver is Art Pharmacy & Sugar Glider’s highly respected Founder and CEO. With over 20 years of experience in the art world across the public and private sectors, Emilya is driven by her passion for supporting Australian art in a global landscape, and the practitioners who create it. Emilya shares challenges such as allocating resources and customer communication strategies with Paul in this episode.

Art Pharmacy

https://www.emilyacolliver.com.au/

https://artpharmacy.com.au/

https://www.sugarglider.digital/

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Customers are affected by every decision an organisation makes. Whether it be an investment on new products, services, infrastructure or technology, ultimately if the investment decision isn’t at the heart of the customers’ needs then their experience will be impacted.

In this episode, Paul sits down with Damian Kernahan who faces a unique and very relatable problem - bringing customer experience to the forefront of an organisations strategic decisions.

Damian co-founded Proto in 2008 to help large organisations truly understand their customers, so they can deliver outstanding service solutions and experiences.

We all know that providing a positive customer experience is what nurtures and ensures strong relationships; it can drive repeat business and help build a solid company reputation. But beyond providing a great service how exactly do you uncover if your products/services are providing the best solution and are you missing out on opportunities?

Listen as Damian discusses the common decision ailments he faces. What diagnosis will Paul help provide?

Damian has over 20 years’ experience in customer experience strategy and design, customer and design research and commercial strategy and implementation.

Visit the Proto website or Damian’s LinkedIn profile below in the notes If you’d like to learn more.

Proto Website: https://www.protopartners.com.au/

Damian’s LinkedIn: https://www.linkedin.com/in/customer-experience-innovation/

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