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In this compelling and straight-talking episode, Philip sits down with Neil Basu QPM, one of the UK’s most respected and outspoken former senior police leaders.

Neil shares the lessons, frustrations, and hard truths from over 30 years in policing — from the Stephen Lawrence inquiry to counter-terrorism, leadership under political pressure, and the moral challenges of modern policing.

They discuss racism within the system, the dangers of disinformation, and the human cost of service. Neil also opens up about life after leaving the Met, his book Turmoil, and why courage and compassion are vital to real leadership.

🧭 Key Topics Covered

• Institutional Racism & Leadership Fear – Why acknowledging it is the only path to trust.
• Counter-Terrorism & Radicalisation – Lone actors, online grooming, and the threat from the far right.
• Politics & Policing – When public service collides with political convenience.
• The Human Cost of Service – How policing impacts families and communities.
• Leadership Lessons – Neil’s mantra: “Be quick, be competent, and be compassionate.”
• Life After the Met – From frontline leadership to mentoring, writing, and podcasting.

📚 About Neil Basu QPM

Neil Basu served as Assistant Commissioner for Specialist Operations at the Metropolitan Police, leading UK Counter-Terrorism Policing. Known for his integrity and willingness to challenge the status quo, he’s been at the heart of some of Britain’s most complex policing and national security operations.

He is the author of Turmoil: The Official Autobiography – 30 Years of Policing, Politics and Prejudice — a raw and insightful account of his career and the challenges of reforming British policing.

Neil also co-hosts the Crime Agents Podcast with crime journalist Andy Hughes, offering honest commentary and insight into crime, justice, and law enforcement today.

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This episode features forensic psychologist Kerry Daynes discussing her 25-year career and expertise in stalking behaviour. Kerry transitioned from advertising plans to forensic psychology after university, despite being told it was "no job for a girl." She trained through the NHS rather than the typical prison service route.

Key Professional Insights: Kerry advocates for "rational compassion" - maintaining realistic risk assessments whilst treating individuals with dignity. She argues against forcing people into neat psychological categories, emphasising that everyone requires individual understanding.

Stalking vs Harassment: Stalking involves deeper fixation and obsession than harassment. Stalkers gather unnecessary information and seek proximity to victims. The UK recognises five stalker types: rejected (highest violence risk), intimacy-seeking, incompetent suitors, resentful, and predatory stalkers.

Risk Assessment Problems: The widely-used DASH risk assessment tool lacks scientific validity despite being standard across UK police forces. This "quick and dirty" approach fails because it attempts to assess domestic abuse, stalking, and honour-based abuse with one inadequate tool.

Personal Experience: Kerry shares her own stalking experience, describing the victim's sense of "omnipresence" - feeling unsafe everywhere. Victims typically shrink their lives and experience hypervigilance, which others often dismiss as paranoia.

Societal Issues: Popular culture romanticises stalking through films like Beauty and the Beast and Twilight. Social media and data oversharing have made stalking easier while creating unrealistic expectations about pursuing romantic interests.

https://www.linkedin.com/in/kerry-daynes-aa8b5740/

https://www.instagram.com/kerrydaynespsychologist/?hl=en

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In this compelling two-part episode, Philip Grindell welcomes back security expert James Hamilton to explore the "attack cycle" - a proven model used by criminals, terrorists, and assassins to target victims. Following the high-profile New York CEO assassination, Hamilton breaks down the eight critical phases: target selection, surveillance, final target selection, planning, rehearsal, execution, escape, and exploitation.

The discussion reveals how attackers methodically progress through each stage and, crucially, how executive protection teams can identify and disrupt these phases. Hamilton shares practical insights on surveillance detection, threat assessment, and creating flexible security programs that balance protection with client accessibility.

BIO

James is a nationally recognized personal security expert and former FBI Supervisory Special Agent. For more than 33 years, he has been a protector, trainer, and advisor to the nation’s most at-risk individuals. He has real, practical, and unparalleled experience in executive protection, violence prevention, and personal security. This real experience was earned through service in local law enforcement, the FBI, and America’s premiere executive protection firm. He has protected government officials, high-net-worth individuals, and leading religious figures all over the globe and has empowered thousands of individuals to stay safe in an increasingly dangerous world. He has dedicated his life to this particular area of expertise and is sought after by those seeking practical and sound guidance.

https://www.hamiltonsecuritygroup.com/

https://www.linkedin.com/in/james-hamilton-752894104/

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Support the show

Subscribe to 'Defuse News', our weekly update of the week's events on our website.

Follow me on X /Twitter

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Send us a text

In this compelling two-part episode, Philip Grindell welcomes back security expert James Hamilton to explore the "attack cycle" - a proven model used by criminals, terrorists, and assassins to target victims. Following the high-profile New York CEO assassination, Hamilton breaks down the eight critical phases: target selection, surveillance, final target selection, planning, rehearsal, execution, escape, and exploitation.

The discussion reveals how attackers methodically progress through each stage and, crucially, how executive protection teams can identify and disrupt these phases. Hamilton shares practical insights on surveillance detection, threat assessment, and creating flexible security programs that balance protection with client accessibility.

BIO

James is a nationally recognized personal security expert and former FBI Supervisory Special Agent. For more than 33 years, he has been a protector, trainer, and advisor to the nation’s most at-risk individuals. He has real, practical, and unparalleled experience in executive protection, violence prevention, and personal security. This real experience was earned through service in local law enforcement, the FBI, and America’s premiere executive protection firm. He has protected government officials, high-net-worth individuals, and leading religious figures all over the globe and has empowered thousands of individuals to stay safe in an increasingly dangerous world. He has dedicated his life to this particular area of expertise and is sought after by those seeking practical and sound guidance.

https://www.hamiltonsecuritygroup.com/

https://www.linkedin.com/in/james-hamilton-752894104/

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When Crisis Hits: The Real Cost of Getting Reputation Wrong

This week's Defuse Podcast featured Heather Blundell (CEO, Grayling UK) and James Clothier (Head of Crisis) discussing how reputation management has become essential protection.

Key insights: Most crisis failures stem from human behaviour under pressure, not poor messaging. Female executives face different reputation attacks requiring specific strategies. Social media breaks stories before traditional media responds. Video responses are replacing written statements as authenticity matters more than polish.

Heather revealed that proactive reputation management creates a competitive advantage, not just damage limitation. The conversation covers timing challenges, the importance of an external perspective, and why lawyers often make statements worse by stripping out emotion. They discuss how social media has transformed crisis response - young people get news from Snapchat, stories break on Twitter first, and video content is becoming essential.

The practical advice focuses on being honest, letting the light in, and demonstrating genuine change rather than just promising to "learn lessons."

Heather Blundell’s Biography: 

Heather is the award-winning UK CEO of Grayling, a global PR firm,  responsible for 200 employees across nine offices. 

She has spent more than 16 years as a trusted adviser to some of the world's largest companies and prominent CEOs, guiding them through periods of significant change, disruption, and complex reputation and crisis issues.

Heather is also a regular media commentator in the national media.

 James Clothier

James is Head of Crisis at Grayling UK, responsible for leading the crisis and reputation practice, alongside the firm's corporate division. 

Before joining Grayling, James spent two decades in senior editorial positions at The Sun and the Daily Mail.

https://grayling.com/

#ThreatIntelligence #CrisisManagement #ReputationRisk #ExecutiveProtection #CorporateSecurity #StrategicCommunications

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OSINT Part 2 - The Digital Lens Into Personal Security with Jon Blake

In the second part, Philip and Jon delve deeper into technical aspects of OSINT and digital security:
- VPNs (Virtual Private Networks): They discuss how VPNs create secure, encrypted connections through virtual "tunnels" and their benefits for security, particularly when using public Wi-Fi. They also address limitations, including potential impacts on speed and some websites detecting and blocking VPN access.
- The security risks of public Wi-Fi networks, with Jon recommending always using a VPN when connecting to hotel, airport, or other public networks.
- Using OSINT for due diligence, including understanding a person's "digital footprint" (information they know about and control) versus their "digital shadow" (information they may not be aware of, like data breaches).
- Techniques for conducting effective searches, including using Google Advanced Search rather than basic searches, and applying filters strategically.
- The challenges of images online, including metadata that can reveal sensitive information like location data, and the use of reverse image search technology.
- The emerging role of AI and automation in OSINT investigations, with Jon
cautioning that while AI tools can be helpful, they need human verification and should be used carefully.
- Deep fakes and their security implications, particularly for high-profile individuals and organizations, with Jon emphasizing the need for verification processes and code words as potential safeguards.

The podcast concludes with Jon highlighting his company's training programs and customizable "cyber investigator pathway" courses available through Cyber Ops Global.

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OSINT Part 1 - The Digital Lens Into Personal Security with Jon Blake

In the first part of this podcast, Philip Grindell interviews Jon Blake, a former Metropolitan Police Detective who has become an expert in Open Source Intelligence (OSINT). 

They discuss:
- Jon's background as a career detective who moved into cyber investigations, worked in covert operations, and eventually became a national internet investigation coordinator before entering the private sector in 2015.

What OSINT is: Open-source intelligence refers to gathering publicly available information and processing it for reliability and assessment. Jon notes that in policing, they've moved away from the term "OSINT" to "triple I" (internet investigation and intelligence).

- The difference between the surface web (indexed by search engines), the deep web (content not indexed by search engines, such as commercial databases), and the dark web (accessible only through specific tools like Tor).

- The distinction between open source (publicly available information) and closed source (information from private systems).

- The importance of treating digital evidence properly, including creating audit trails, capturing evidence methodically, and preserving digital material to maintain its integrity.

- How investigators must approach OSINT with the mindset that any information gathered could potentially become evidence, so proper documentation and verification are essential.

The experts emphasise that OSINT is a powerful investigation tool but should be part of a comprehensive approach rather than relied upon exclusively.

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"Countering Extremism with Guy Mathias" – The Defuse Podcast 

This two-part podcast features an in-depth conversation between Philip Grindell and Guy Mathias, a renowned security expert with extensive experience countering extremism, particularly in the pharmaceutical and research sectors.

Episode Summary

In this fascinating discussion, Guy Mathias shares insights from his distinguished career addressing extremist threats, particularly from animal rights groups in the UK during the 1980s through the 2000s. The conversation explores the evolution of extremist tactics, sophisticated intelligence gathering methods, and how organizations can prepare for and counter modern extremist threats.

Guy discusses how extremist groups evolved from direct action like arson attacks to more sophisticated operations involving infiltration, data mining, and targeted pressure campaigns. He emphasizes the importance of preparedness, risk assessment, and understanding both direct threats and supply chain vulnerabilities.

Key Topics Discussed:

• Guy's background and entry into security without traditional military/police experience
• The evolution of animal rights extremism in the UK, particularly the SHAC (Stop Huntingdon Animal Cruelty) campaign
• Sophisticated tactics used by extremist groups including: 
  • Direct action (arson, liberation of animals)
  • Infiltration and insider threats
  • Intelligence gathering and targeting
  • Supply chain disruption
• How extremist tactics have transferred to other causes and evolved with technology
• The importance of preparedness and risk assessment
• Challenges of screening and vetting employees
• Protecting organizational leadership
• Current and future extremism trends

Notable Quotes:

"The tactics were a local level. They were at a national level. They became an international level tactic." - Guy Mathias

"I would certainly argue that there is a requirement for those of us working in the sector be that security risk or resilience, to be prepared. What does preparedness look like?" - Guy Mathias

Practical Advice for Organizations:

• Develop and maintain a dynamic risk register that is regularly reviewed
• Understand your organization's supply chain vulnerabilities
• Implement thorough pre-employment screening
• Consider ongoing screening for high-risk positions
• Educate leadership about potential threats
• Conduct vulnerability assessments for executives
• Prepare resilience plans for disruptions

The podcast provides valuable historical context and practical security insights for organizations facing potential extremist threats in today's complex environment.

Guy Mathias - https://www.linkedin.com/in/guy-mathias-19555673/

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"Countering Extremism with Guy Mathias" – The Defuse Podcast 

This two-part podcast features an in-depth conversation between Philip Grindell and Guy Mathias, a renowned security expert with extensive experience countering extremism, particularly in the pharmaceutical and research sectors.

Episode Summary

In this fascinating discussion, Guy Mathias shares insights from his distinguished career addressing extremist threats, particularly from animal rights groups in the UK during the 1980s through the 2000s. The conversation explores the evolution of extremist tactics, sophisticated intelligence gathering methods, and how organizations can prepare for and counter modern extremist threats.

Guy discusses how extremist groups evolved from direct action like arson attacks to more sophisticated operations involving infiltration, data mining, and targeted pressure campaigns. He emphasizes the importance of preparedness, risk assessment, and understanding both direct threats and supply chain vulnerabilities.

Key Topics Discussed:

• Guy's background and entry into security without traditional military/police experience
• The evolution of animal rights extremism in the UK, particularly the SHAC (Stop Huntingdon Animal Cruelty) campaign
• Sophisticated tactics used by extremist groups including: 
  • Direct action (arson, liberation of animals)
  • Infiltration and insider threats
  • Intelligence gathering and targeting
  • Supply chain disruption
• How extremist tactics have transferred to other causes and evolved with technology
• The importance of preparedness and risk assessment
• Challenges of screening and vetting employees
• Protecting organizational leadership
• Current and future extremism trends

Notable Quotes:

"The tactics were a local level. They were at a national level. They became an international level tactic." - Guy Mathias

"I would certainly argue that there is a requirement for those of us working in the sector be that security risk or resilience, to be prepared. What does preparedness look like?" - Guy Mathias

Practical Advice for Organizations:

• Develop and maintain a dynamic risk register that is regularly reviewed
• Understand your organization's supply chain vulnerabilities
• Implement thorough pre-employment screening
• Consider ongoing screening for high-risk positions
• Educate leadership about potential threats
• Conduct vulnerability assessments for executives
• Prepare resilience plans for disruptions

The podcast provides valuable historical context and practical security insights for organizations facing potential extremist threats in today's complex environment.

Guy Mathias - https://www.linkedin.com/in/guy-mathias-19555673/

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What do you do when your reputation or brand is threatened?

Reputation management can mean different things depending on your status.  An organisation may have spent millions on developing and building its brand reputation, whilst private clients, UHNW individuals or influencers may rely on their good name to maintain their position and their wealth.

Public inquiries are a subject of constant debate; they can be exhaustive, hugely detailed, politically motivated and take years to conclude. How do you protect your reputation when you're involved in such a public investigation?

In part 2 of this podcast, lawyer Andrew Sanderson provides the answers. Andrew has successfully represented clients in all three of the above scenarios and discusses the complexities and the rights and wrongs of navigating these often deeply personal threats.

Bio

Andrew has nearly 20 years of experience working as a lawyer based in the City of London, advising large national and multinational clients on complex highly complex issues.

He has always adopted a commercial approach when dealing with clients and opponents.

With extensive legal, risk, and business experience, Andrew is a Solicitor-Advocate with rights of audience in the higher courts, both Criminal and Civil.

He has recently joined a new firm, Kingsley Napley

https://www.kingsleynapley.co.uk/our-people/andrew-sanderson

https://www.linkedin.com/in/andrew-sanderson-fcilt-minstta-8023b015/

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