In Episode 21 of "The Dental Domination Podcast," host Dan Brian interviews Dr. Charles Moser, executive coach and founder of the Dental Science Alliance, on how younger dentists can compete with larger dental service organizations (DSOs) and build successful private practices. They discuss the challenges that new dentists face, including lack of business training and increasing student debt. In a wide-ranging conversation, Dr. Moser emphasizes the importance of leadership, accountability, and systems in running a successful practice. He also introduces the Dental Science Alliance, a coaching platform that provides one-on-one coaching and support for dental teams. For more information, check out the show notes. 

Monica Capelli, founder and CEO of Rev Systems, discusses revenue cycle management for dental practices in Episode 20 of "The Dental Domination Podcast." From the importance of claim filing best practices to pursuing outstanding claims, implementing pre-payment systems, and everything in between, Monica provides a roadmap you can implement in your dental practice to get paid faster — and get the money you deserve! Don't miss this episode — a must-listen for any dentist owner looking to improve revenue cycle management and build a more profitable practice.

Key Takeaways

• Collecting correct patient demographics and conducting detailed verifications are essential for getting paid consistently.
• Filing claims cleanly and including attachments and notes the first time around can prevent delays and denials.
• Implementing pre-payment systems, such as capturing credit card data, can help stop the bleeding on accounts receivable.
• Outsourcing revenue cycle management can be more cost-effective and efficient for dental practices.
• Symptoms that indicate a need for improved revenue cycle management include low collections compared to production, dissatisfaction among associates, and a lack of trained team members.

In this wide-ranging, must-listen conversation, Dan Johnson, founder and CEO of Peak Performance VA, discusses the benefits of hiring virtual assistants (VAs) for dental practices. He shares how VAs can help with administrative tasks in dental practices, reducing overhead and improving patient experience. He also addresses common concerns about language barriers and cultural differences, which the company is creatively addressing with artificial intelligence (VA). VAs are trained in dental terminology and have insurance backgrounds, making them valuable assets to practices. Tasks that can be offloaded to VAs include "anything administrative," including call handling, front desk duties, insurance verification, insurance negotiations, predeterminations, collecting payments, recall/re-care calls, and more. If you're interested in reducing overhead, improving staff retention, and optimizing patient experience, don't miss this episode and check out the show notes for more info!

In this episode of "The Dental Domination Podcast," Dan Brian of DentalScapes interviews Samad Syed, founder and CEO of mConsent, a patient engagement company. They discuss the importance of patient databases for dental practices and how leveraging these databases can lead to growth and profitability. Samad emphasizes that the patient database is the most important asset for a dental practice and shares strategies for reactivating and engaging with patients. He also discusses the role of social media and AI in patient engagement. Check out the show notes for more details.

In Episode 17 of “The Dental Domination Podcast,” Dr. Mike Neal, founder of Build My Team, discusses the importance of hiring and retaining the right staff for dental practices. He shares his own experience of facing staffing problems and how it led him to create his staffing agency. Dr. Neal explains the hiring process used by Build My Team, which focuses on assessing candidates’ mindset, speed of learning, and natural strengths and talents. He emphasizes the importance of hiring based on these factors rather than solely relying on resumes and experience. Dr. Neal also highlights the impact of this hiring strategy on retention rates and the overall success of dental practices.

Learn more in the show notes.

Takeaways

• Hiring based on mindset, speed of learning, and natural strengths and talents leads to better retention rates and overall success in dental practices.
• Traditional hiring based on resumes and experience often results in hiring candidates who are not the right fit for the job.
• Being decisive and proactive in the hiring process is crucial to attracting and retaining top talent.
• Build My Team uses an automated assessment process to identify candidates with the right mindset and abilities for each position.

Janet Hagerman, case acceptance coach, fractional Chief Hygiene Officer and author, joins "The Dental Domination Podcast" to discuss the importance of selling dentistry ethically and effectively. Despite many dentists cringing at the idea of "sales" in dentistry, Janet shares how soft communication skills can bridge patient education with effective sales strategies to triple case acceptance and improve practice profitability. She also discusses the role of the dental team in case acceptance and the importance of creating a patient-centered practice in this must-listen conversation with Dan Brian, co-founder at DentalScapes.

Be sure to check out the show notes for the podcast video and additional resources.

Dental practice management coach Kirk Teachout of IV Quarter Coaching joins the "Dental Domination Podcast" to talk about internal and external marketing, focusing specifically on patient experience. In this wide-ranging conversation with Dan Brian of DentalScapes, Kirk digs into how dental practices can set the stage to cultivate lifelong patients and improve profitability. Don't miss it, and check out the show notes to learn more, grab the transcript, and connect with Kirk at IV Quarter Coaching and Dan at DentalScapes.

Dental education is in a state of rapid transformation. From exploring alternative career pathways to tackling rising student loan debt, integrating the social determinants of health to addressing mental health, today's dental students are on the move. In Episode 14 of "The Dental Domination Podcast," Dan Brian of DentalScapes sits down with Parker Norman, a D3 dental student at the University of Pennsylvania, to talk about her journey toward becoming a practitioner — and advocate. Whether you're considering dental school or you've been practicing for years, don't miss this update on the state of American dental education from one of the profession's most promising young talents.
Check out the show notes for the full video episode and a complete transcript. 

How does doing seven figures this year sound? Not bad, right? Now, how about doing it by working less? Now we’re talking. In Episode 13 of “The Dental Domination Podcast,” Kirk Teachout of VI Quarter Coaching shares how he and his wife transformed her dental practice into a revenue-driving, profit-boosting machine — even while reducing the clinical schedule to 3 days per week. In this in-depth conversation, Kirk shares three things dentists can put into action right now to start making it happen. If making more and working less sounds appealing to you, don’t miss this one!

In this wide-ranging conversation on "The Dental Domination Podcast," Dan Brian sits down with dental practice consultants Jessica Martin and Dr. Matthew Norton to talk about how dentists can improve practice culture and demonstrate dynamic leadership to grow the practices of their dreams. Learn more about the proven process that has helped Jessica and Dr. Norton take hundreds of dental practices to the next level, and check out the show notes over here.