This week on “Discovering DSOs with Ashley McCauley”, Ashley is joined by Tia Meyer, Clinical Director at Neighborhood Dental, who shares information about perceptions and misconceptions regarding quotas, goals and metrics at DSOs.

Episode Highlights:

• Tia’s professional history and what she loves about her current role

Quotes:

“Let’s look at them as goals, let’s not use the term ‘quotas’.”

“If you don’t have metrics, how do you grow? And if you don’t have the numbers, how do you know?”

“The numbers are a reflection of our patient care.”

“Always be transparent so they can understand the ‘why’.”

“I would say, ‘Don’t be so quick to judge’…really take a moment to listen.”

“We don’t have a cattle prod. We’re not, you know, people in, people out.”

“That’s leadership – elevating others.”

Links:

The Dental Podcast Network Channel One homepage:

http://dentalpodcastnetworkchannelone.otcpn.libsynpro.com/

The Dental Podcast Network Channel Two homepage:

https://podcasts.apple.com/us/podcast/the-dental-podcast-networks-channel-two/id1478530429

The Association of Dental Support Organizations homepage:   https://www.theadso.org/

Tia’s email:   [email protected] 

Sharity’s dear friend and colleague Dr. Jeremy Horst joins her for his first of two episodes of the Protecting our Public Health Podcast to discuss the vast amount of work and research he has completed to fulfill the missions he has set for himself in dentistry.

Episode Highlights:

• Dr. Horst’s personal history

Quotes:

“His missions are to develop techniques to treat and prevent tooth decay and to create easy relationships to dentistry for children and people with special health care needs.”

“I’m looking for a drug for cavities, here’s a drug for cavities, let’s study that.”

“It’s kind of like this landmine that when it lands it creates this scab everywhere and then it still stays there.”

“One of the most important concepts that I’ve learned in this journey is really the idea of substantivity…that things will stay and then can still be active.”

“You can’t break down fluoride without a nuclear reaction. And so it turns out silver is the same way, iodine is the same way.”

“It’s these elemental ions that can get into solution, into water, so you can put it on the tooth, but then...it has some ability to stay in the tooth.”

“Those are kind of my big three guns right now: silver fluoride, glass ionomer, and iodine.”

Links:

The Dental Podcast Network Channel One homepage: http://dentalpodcastnetworkchannelone.otcpn.libsynpro.com/

The Dental Podcast Network Channel Two homepage:

https://podcasts.apple.com/us/podcast/the-dental-podcast-networks-channel-two/id1478530429

Joining Michelle on this week’s episode of The Official OSAP Podcast with Michelle Lee is Olivia Wann, a Dental Compliance Consultant, Attorney at Law, and Founder of Modern Practice Solutions. Olivia shares with listeners some of her vast amount of experience in the field of infection prevention, and the reasons why it is such an important component in every practice.

Episode Highlights:

• How and why infection prevention became a focus for Olivia

Quotes:

“When we do hear a breach...it’s very damaging to their brand and very difficult to recover from an event like that.”

“Some team members will bring their previous bad habits with them.”

“There is so much misinformation out there on social media these days.”

“My membership in OSAP has always been a priority.”

“Everybody that has shared with me about their first time attending a Boot Camp, they’ve all said it was life changing, it blows everyone away.”

Links:

The Dental Podcast Network Channel One homepage:

http://dentalpodcastnetworkchannelone.otcpn.libsynpro.com/

The Dental Podcast Network Channel Two homepage:

https://podcasts.apple.com/us/podcast/the-dental-podcast-networks-channel-two/id1478530429

OSAP’s homepage: https://www.osap.org/

Michelle Lee’s email:   [email protected]

Olivia’s homepage:   https://oliviawann.com/

In this week’s episode of Rebuilding Your Dental Passion, Laura takes a look at a topic which all of us face and are affected by on a daily basis, but which is not always acknowledged by those with whom we work – stress.

Episode Highlights:

• The possible effects of stress

Quotes:

“Stress is huge for a lot of us.”

“For most of us, we try to be the bearer of stress in order for our office to run smoothly.”

“Please go in with an open mind when hearing these 6 simple steps.”

“Make a plan to actually put them into place.”

“You will be able to possibly see more rainbows and butterflies in life situations opposed to just all negatives.”

“Let’s turn this weekly meeting into a walking weekly meeting.”

“We probably have more candy in our office than any patient would ever suspect!”

“Try to keep your body on schedule.”

“Stop stressing over things that are out of your control.”

“You can control your attitude, your emotions, and your effort.”

Links:

The Dental Podcast Network Channel One homepage:

http://dentalpodcastnetworkchannelone.otcpn.libsynpro.com/

The Dental Podcast Network Channel Two homepage:

https://podcasts.apple.com/us/podcast/the-dental-podcast-networks-channel-two/id1478530429

Today’s Reflection Health podcast marks the start of a series that is a very personal passion project for both of our hosts as Katy and Machell share their own stories of how stress has affected them in their lives.

Episode Highlights:

• Katy and Machell’s personal and emotional stories of how stress since childhood and through to adulthood has affected them

Quotes:

“It was just this time that was so sad and so stressful to think how I am going to move forward without my Mom.”

“I couldn’t get up in the morning, I had lost a ton of weight, I didn’t have time to eat or drink at my job…I had terrible cystic acne all over my face.”

“You can feel your body just being sucked down into this abyss.”

“You’ve got to reach out and try to find those people...that can help pull you out of this.”

“For me, very dysfunctional, abusive childhood…I didn’t really know what normalcy was.”

“Chronic stress led to adrenal fatigue.”

“All these beautiful opportunities are happening and I can’t get out of bed!”

“I put me first for the first time, probably, ever in my life.”

Links:

The Dental Podcast Network Channel One homepage: http://dentalpodcastnetworkchannelone.otcpn.libsynpro.com/ 

The Dental Podcast Network Channel Two homepage:

https://podcasts.apple.com/us/podcast/the-dental-podcast-networks-channel-two/id1478530429

Productive Dentist Academy homepage: https://productivedentist.com/

Katy’s email:   [email protected]

Machell’s email:   [email protected]

This week on “Discovering DSOs with Ashley McCauley”, Ashley is joined by Dr. Laura Harness who shares her experience and advice regarding working as a dentist within a dental support organization.

Episode Highlights:

• Dr. Harness’ reasons for pursuing work within a DSO which address some common perceptions and misconceptions about DSOs

Quotes:

“I think the biggest misconception is that all DSOs are created equal…and that you’re going to be told what to do by your office manager.”

“It opened my eyes to ask the right questions and find a DSO that treated me well, that gave me the autonomy I was looking for, but also provided…more like the business support and clinical support that I was looking for.”

“I feel...supported, but again, I’m making the decisions on my own as a clinician.”

“We need to make money. We need to make this a profitable practice while still providing the optimal comprehensive patient care that is so important to me.”

“You’re the only doctor in your practice, but you have the networking and the mentoring to go along with it.”

“Know what’s important and know what you’re looking for as a provider.”

Links:

The Dental Podcast Network Channel One homepage:

http://dentalpodcastnetworkchannelone.otcpn.libsynpro.com/

The Dental Podcast Network Channel Two homepage:

https://podcasts.apple.com/us/podcast/the-dental-podcast-networks-channel-two/id1478530429

The Association of Dental Support Organizations homepage:   https://www.theadso.org/

As Cindy Shirtcliff  joins Sharity for the third week in a row on the Protecting our Public Health Podcast, they pick up where they left off last episode in their discussion regarding the Bridges out of Poverty constructs by exploring the importance of relationships.

Episode Highlights:

• Building relationships in the oral health setting and some practical applications

Quotes:

“Relationships are the most important to individuals living in poverty, because of their interdependency on one another and their need to get their daily needs met.”

“It starts when that patient calls the office…with the helpfulness, the patience, the voice tone, the voice inflection…it starts with that very first contact with the dental office.”

“Listening to understand is really in my opinion asking open ended questions about oral health.”

“You’re really talking with the patient...you’re not talking at the patient.”

“Understanding those past experiences and how they’re playing out into the current dental appointment is really critical.”

“She broke down in tears and crying, saying that she had been sexually abused with a toothbrush.”

“We have to be very empathetic and very sensitive and without judgment, frankly.”

“Cure without care is going to create avoidant dental patients.”

Links:

The Dental Podcast Network Channel One homepage: http://dentalpodcastnetworkchannelone.otcpn.libsynpro.com/

The Dental Podcast Network Channel Two homepage:

https://podcasts.apple.com/us/podcast/the-dental-podcast-networks-channel-two/id1478530429

Dr. Kevin Plummer, Professor Emeritus in the Department of Restorative Sciences at the Dental College of Georgia and speaker at the upcoming Boot Camp, joins Michelle on this week’s episode of The Official OSAP Podcast with Michelle Lee to share some of his knowledge and experience with infection control, and to review the topics he’ll be addressing at the Boot Camp.

Episode Highlights:

• Dr. Plummer’s experience in Dentistry with the Army

Quotes:

“Infection control kind of sticks to you like stink on a skunk.”

“Coming up with ways to motivate folks in their environment and get some buy-in and behavioral change can be extremely difficult.”

“Even if you do unannounced walk-throughs, it’s like you’re in a bubble.”

“The feedback potential that you can create by figuring out how to come up with some kind of small group or small sessions, that allow folks to voice their concerns and their opinions and ask questions is extremely important.”

“The thing that’s really motivated most of the employees that I’ve worked with lately in the large setting is trying to make them understand how this affects their patients.”

“Most laboratories…know…little to nothing about infection control.”

Links:

The Dental Podcast Network Channel One homepage:

http://dentalpodcastnetworkchannelone.otcpn.libsynpro.com/

The Dental Podcast Network Channel Two homepage:

https://podcasts.apple.com/us/podcast/the-dental-podcast-networks-channel-two/id1478530429

OSAP’s homepage: https://www.osap.org/

Michelle Lee’s email:   [email protected]

In this week’s episode of Rebuilding Your Dental Passion, Laura explores some workouts that are specific to helping dental health professionals with both the physical and mental strain they experience in their roles.

Episode Highlights:

• Things you can do in and out of the office to relieve the physical and mental strain that often results from working in the dental profession

Quotes:

“Our whole bodies are getting used - our hands, our fingers, and then of course, our minds too, our brains, and we just tend to be very drained.”

“We are more susceptible to musculoskeletal disorders.”

“Yoga allows for relaxation of both the mind and the body.”

“No matter what you do, do some type of physical activity.”

“It makes much more sense if you can do something on a daily basis to help build that strong body, build that strong mind so that you can prevent your body from having injuries later on down the road.”

“Do not compromise what you need because you are so busy in life.”

“Give it a try, 21 days - that’s usually as long as it takes for us to build a habit.” 

Links:

The Dental Podcast Network Channel One homepage:

http://dentalpodcastnetworkchannelone.otcpn.libsynpro.com/

The Dental Podcast Network Channel Two homepage:

https://podcasts.apple.com/us/podcast/the-dental-podcast-networks-channel-two/id1478530429

The 38 Health Benefits of Yoga:  

https://www.yogajournal.com/lifestyle/count-yoga-38-ways-yoga-keeps-fit

With Thanksgiving upon us and Christmas fast approaching, Katy and Machell discuss the holidays, the health concerns that can arise during these times, and how to take care of yourself during them on this week’s episode of the Reflection Health Podcast.

Episode Highlights:

• Health concerns that can arise during the holidays

Quotes:

“This lead is causing so much permanent brain damage in people.”

“The risk with real Christmas trees is mold.”

“We just need to be smart consumers.”

“Air purifiers can help us get around some of these toxins that we’re surrounded by.”

“Eat lots and lots of fruits and veggies, and there are so many meals that you can make out of fruits and vegetables.”

“Don’t forget to exercise!”

“Did you really just tell your dental hygienist to drink some soda?”

“Take care of ourselves, and that’s the biggest gift of all.”

“You can’t pour from an empty cup.”

Links:

The Dental Podcast Network Channel One homepage:

http://dentalpodcastnetworkchannelone.otcpn.libsynpro.com/

The Dental Podcast Network Channel Two homepage:

https://podcasts.apple.com/us/podcast/the-dental-podcast-networks-channel-two/id1478530429

Productive Dentist Academy homepage:   https://productivedentist.com/

Katy’s email:   [email protected]

Machell’s email:   [email protected]