The pandemic allowed Argo Group to ramp up an already evolving IT and digital organization, Jeff Strohschein, SVP and Global CIO, tells the podcast this week.

In the post-COVID-19 era, IA Capital's Andy Lerner anticipates more investment in low-touch capabilities that allow insurers to acquire customers less invasively.

Deloitte's Gopi Billa joins the show to talk about what the insurance workplace will look like as COVID-19 restrictions are lifted and carriers make choices about their workforce.

Travelers' EVP and chief technology and operations officer for Travelers, joins the show to discuss the company's tech priorities before, during, and after the pandemic; and how they're keeping up their recruiting and onboarding of key tech talent during this crisis.

SMA’s Mark Breading joins the show to share insights from his company’s research into how insurance carriers are deploying tech budget dollars in the wake of the pandemic.

J.D. Power's Tom Super joins the show to talk about how auto insurance loyalty is being affected by the COVID-19 crisis.

Forrester analyst Ellen Carney joins the show to discuss how insurance companies are likely to spend their digital and technology budgets in the wake of COVID-19, in order to adapt to the current situation and beyond.

Rick McCathron, chief insurance officer of the digital home insurance carrier Hippo, talks rapidly ramping up work-at-home and virtualizing home inspections as the coronavirus fallout spread.