Maine is one of the leading states in cybersecurity. Their programs focus on business continuity, disaster recovery and threat prevention. As ransomware and other forms of cyber attack accelerate, they are working hard to keep their citizens' data safe.
In this episode, join Presidios Dan Lohrmann and special guest Nathan Willigar, Chief Information Security Officer at State of Maine, as they discuss how he and his team have adapted to the growing threats in the wake of current global events. We also touch on:
Building a qualified, effective team
Leveraging vendor partnerships
Breaking down silos in digital workspaces 


GUEST INFO
Nathan Willigar, Chief Information Security Officer at State of Maine
Transcription
https://otter.ai/u/ez15mlDFyvoQvslH-wqZWYJNTlw

In order to keep up with the exponential growth of technology, companies must build a foundation of flexibility to prepare for both existing and new challenges.  
In this episode, David Angradi, VP of Sales, Digital Business Solutions & Services at Presidio, shares his insight into how data technology has shifted in the last few years and his predictions for how that might affect the near future. Join us as we discuss: 
- The cybersecurity risks of remote work
- The aftereffects of the great resignation
- Cloud transformation benchmarks for your business

This year has seen several significant shifts within the security space. World events have left tensions high. This has been a stress-test for many security systems as bad actors take advantage of any cracks that have formed.  
In this episode, Dave Trader, Field CISO at Presidio, and Dan Lohrmann, Field Chi ef Information Security Officer, share their insights into how the recent conflicts abroad have shaped global security. He also shares his predictions of how ransomware and cyber attacks may evolve in the last quarter of this year.  
Join us as we discuss
- Zero-trust authentication systems
- An uptick in malicious DDoS events
- Possible effects of an incoming recession  
To hear more interviews like this one, subscribe to The Digital Decode Podcast on Apple Podcasts,Spotify, or your preferred podcast platform. 
To look back on the 2022 predictions for cybersecurity, read The Top 22 Security Predictions for 2022.

To find long-term success, your business must have a working model that can adapt to both new challenges and innovations. Starting with the right cloud integrations can allow for effective scaling down the road.
In this episode, Ryan Harrington, Vice President of Enterprise Architecture at Presidio, and Josh Pemrick, Director of Presidio’s PRISM program, join Rob Kim to share their expertise on building tailored solutions for cross-employee workflows and customer satisfaction.
Join us as we discuss:
Standardizing data configuration
Creating revenue streams
Automating cloud processes

Many companies now have to balance the needs of in-person and remote workers. There’s a growing amount of communication channels for workers, but it’s still difficult to find one that suits the needs of everyone.  
In this episode, Casey Klein, Vice President, Contact Center at Presidio and Bill Fix, Collaboration Practice Director at Presidio , share how they’ve personally connected with their employees to craft an efficient and responsive workflow.  
Join us as we discuss
- Combining data and emotional intelligence
- Interpolating information in remote workspaces
- Prioritizing collaboration as a foundation for success 
To hear more interviews like this one, subscribe to The Digital Decode Podcast on Apple Podcasts,Spotify, or your preferred podcast platform.

As digital processes continue to grow in automation, security protocols must adapt faster than ever. One faulty pipeline can leave cloud databases susceptible to bad actors.  
In this episode, Rich Hillard, Enterprise Architect at Presidio , and Larry Grant, VP, Field CTO Cloud Solutions, share their insights into the future of workload automation and the potential routes companies can take to find success through cloud-based solutions.  
Join us as we discuss:
- distributed decentralized identities
- ledger databases
- online workspace security 
To hear more interviews like this one, subscribe to The Digital Decode Podcast on Apple Podcasts,Spotify, or your preferred podcast platform.

A successful cloud structure must not only meet the current needs of a company and be flexible enough to adapt to future challenges. 
In this episode, Campbell MacInnis and Andy Richter, Senior Solutions Architects at Presidio, share their insight into building secure cloud networks that can meet the adapting needs of a company.  
Join us as we discuss:
Verifying Core Control Requirements
Setting Governance Criteria with Clients
Designing for Visibility, Functionality and Security  


To hear more interviews like this one, subscribe to The Digital Decode Podcast on Apple Podcasts,Spotify, or your preferred podcast platform.

Global workforces went through a digital transformation during the pandemic, and now, effective cloud services are more crucial than ever. 
In episode one of our five-part No Network, No Cloud podcast series, Rob Kim, Vice President of Technology Strategy at Presidio , shares his insights into these changes and how to find success in the cloud journey.
Join us as we discuss:
Providing control and policy at the software level
The challenges of digital networking
Integrating data into your workflow

Ever since technology has advanced in the service industry, the question has been, “What does this mean for workers?”
There isn’t a simple answer. However, there are still aspects to service that no one has figured out how to emulate with AI yet.
So, how are tech and the human touch working together?
Today’s guest, Terry Jones, Founder of Travelocity, gives his insights on the changing landscape of data and AI technology—after founding six startups and working in IT for over 40 years, Terry knows his way around the field.
Join us as we discuss:
The future of travel data
The significance of cloud storage
How AI still struggles with human behavior


Let’s dive into the future of AI and travel data!
The future of travel data
The travel industry is late to the AI table, but they’re catching up. With each innovation around delivering information to customers and eager travelers comes new opportunities for crafting better user experiences.
Futuristic ideas around AI and its capabilities are coming into fruition, and Terry has a unique view to witness and shepherd what that looks like in the travel industry.
Struggles with AI integration
That doesn't mean AI is not without its hiccups.
“In my company, we are trying to recommend to travel agents the best hotel in Cancun. And we never could get the agents to agree.” Terry said, sharing a struggle with implementing AI.
“They would say, “well, that's not the best hotel. How do you know?” And we would say, “well, we looked at 100,000 consumer reviews, we looked at real reviews, we looked at the hotels that won awards, and we say that's the best hotel,” he continued.
Because of their natural personal bias that reigns in everyone, the agents insisted the algorithm had the incorrect results.
Consumers look at AI curated lists and top recommendations with more openness—theiry’re approach comes from needing answers, and they don’t believe they have them.
Whereas with the agents, they had pre-decided, based on previous experience, which hotel was the best.
The kinks in the tube for integrating AI into travel resources are tenacious, but people like Terry will straighten them out.
“You can't just recreate the app, you have to reimagine what it can do. Understand that moving it to the cloud doesn't relieve you of all the problems.” — Terry Jones
The significance of cloud storage
Cloud storage has changed how we store, collect, and maintain information. The idea that one can have stacks and stacks of data inside the Cloud is still relatively new. However, it’s not a golden ticket for success.
3 tips from Terry
Utilizing Cloud storage is a balance.
Here are a few tips from Terry about how to support overall data management:
Be the orchestrator — Data, no matter how it’s stored, needs to be managed and orchestrated at every endpoint.
AI and MI are your friends — They enable customers to ask harder questions and get faster results.
Train your people — Make sure your team knows the system inside and out to gain maximum impact from the technology at hand.


Implementing AI, MI, and the Cloud are game-changers from customer to CEO. Are you getting the most out of it that you could?
AI still struggles with human behavior
With the rapid ascent of AI, it would be easy to assume it would surpass human relevance in the service industry. That’s not the case.
Here’s why the human touch won’t be out of style in the service industry any time soon:
Is that a golf course or only a 12in flag on grass?


Terry shared a story of an AI system mistaking a little flag as a golf course and making an incorrect recommendation for a hotel to a customer.
People can track nuance better than artificial intelligence.
Teaching AI will take time


It may be a while yet until AI can successfully differentiate between unique language patterns, nuance, sarcasm, etc. with consistent results.
Our brains are built to process language and parrot it almost perfectly.
People still respond best to real people


A broad statement for a complicated reality. However, when it comes down to it, people still feel more at ease when speaking with a living, breathing person on the other side of the phone/screen/etc.
We are made for connection.
The service industry will always need people
With every advancement comes more insights into what makes a truly exceptional experience for customers and workers alike. Leveraging technology to support natural human touch is a balance we should strive for.
To hear more interviews like this one, subscribe to The Digital Decode Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.

Ransomware, attacks using machine learning — 2021 was a bad year for cybersecurity.

Sadly, the predictions have the trends accelerating in 2022.

But if you know what’s coming, it’s easier to be prepared.

To help you do just that, in this episode Dave Trader is joined by Dan Lohrmann, Field Chief Information Security Officer (CISO) for Public Sector at Presidio, to go over 2022’s cyber-forecast and the steps you should take to protect yourself.

Join us as we discuss:
The ongoing ransomware trend
Bad actors using machine learning and AI to conduct attacks
Security concerns for crypto and blockchain 



To hear more interviews like this one, subscribe to The Digital Decode Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.