In this episode of The Digital Executive, host Brian Thomas welcomes Zach Giglio, CEO of GCM, an award-winning agency helping organizations harness AI to boost efficiency, performance, and profitability. Certified in AI Strategy for Business by the Wharton School and a curriculum committee member for the U.S. Chamber of Commerce’s Institute for Organization Management, Zach is a leading voice in the responsible adoption of artificial intelligence.

Zach shares how to turn high-level AI visions into tangible business results—by bringing implementation down to the human level. He explains why most AI initiatives fail at the start, and offers a clear framework for getting teams aligned: identify champions, focus on simple but meaningful tasks, and start with what’s already working.

Beyond technology, Zach emphasizes that successful AI adoption is a change-management challenge, not a tech rollout. He details how leaders can reduce fear and build trust through strong AI-use policies, clear communication, and a transparent vision that positions AI as an ally, not a threat.

Zach also introduces a powerful metaphor—treating AI as a junior employee: it’s fast and ambitious but needs direction, context, and oversight from experienced human “managers.” Used this way, AI amplifies expertise rather than replacing it.

Looking ahead, Zach envisions a future where AI levels the playing field, empowering small businesses and entrepreneurs worldwide to compete and innovate responsibly. He urges society to learn from the mistakes of social media—ensuring that AI development and regulation include informed voices from every sector, not just a handful of tech giants.

His message is clear: with thoughtful leadership and education, AI can elevate both business and humanity.

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In this episode of The Digital Executive, host Brian Thomas sits down with Austin Bonderer, a seasoned patent attorney with over 25 years of experience and more than 700 issued U.S. patents to his name. From his early days as a U.S. Patent Examiner to leading nanotechnology prosecutions for a Forbes Global 100 company, Austin brings unmatched insight into the world of intellectual property and innovation.

He shares what working inside the USPTO taught him about the human side of patent law—why building relationships with examiners is just as important as crafting airtight technical arguments. Austin also explains how technology and smart software tools have revolutionized the patent process, keeping quality high even with massive caseloads.

For startups, he offers practical advice on avoiding common IP missteps—like premature disclosure and underestimating the power of NDAs and internal SOPs to protect company assets. Austin also tackles one of the field’s toughest challenges: how the 2014 Supreme Court’s Alice decision disrupted software and diagnostic patents, leaving innovators in legal limbo.

Finally, he dives into the complexities of AI-generated inventions, warning that using AI tools in the creative process may unintentionally trigger public disclosure risks under current law.

With decades of experience at the intersection of technology, law, and innovation, Austin Bonderer provides a masterclass in how to protect ideas in an era where the rules are still being written.

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In this episode of The Digital Executive, host Brian Thomas sits down with Andrea Iorio—globally recognized keynote speaker, author of Between You and AI, and one of the top 15 global AI influencers on LinkedIn. With experience leading digital operations for Tinder Latin America and serving as Chief Digital Officer at L’Oréal Brazil, Andrea shares how his unique blend of business, technology, and neuroscience insights is shaping the next generation of human-centered leadership.

Andrea discusses why the most successful leaders in the age of AI aren’t necessarily the most technical—but those who master emotional intelligence, empathy, and critical thinking. Drawing from his book, he explains how to strengthen the human edge through cognitive, behavioral, and emotional skills—and why asking better questions is more valuable than having all the answers.

He also reveals lessons learned from both digital-native and legacy companies, highlighting the rising power of customer centricity in a world where technology gives consumers more leverage than ever. Finally, Andrea outlines three pillars for true AI readiness—skillset, mindset, and governance—and the ethical guardrails every organization must adopt: transparency, accountability, and privacy.

Andrea’s message is clear: AI should amplify human potential, not replace it—and the future of leadership depends on our ability to balance innovation with empathy.

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In this episode of The Digital Executive, host Brian Thomas welcomes Neil Mandt—five-time Emmy Award-winning producer, director, and trailblazing entrepreneur redefining how we think about property in the digital age. With over 3,000 TV episodes and multiple films for Disney, A24, and other major studios, Neil has seamlessly bridged Hollywood storytelling with cutting-edge innovation in AI, AR, VR, and immersive media.

Neil shares the pivotal “aha” moment that inspired his concept of Digital Rights Management (DRM) for Real Estate—a framework giving property owners the ability to protect, license, and monetize their digital airspace. Drawing parallels between film production permissions and augmented reality overlays, he explains why physical property rights must extend into virtual realms as AR and VR become part of everyday life.

The conversation dives deep into the neuroscience of 3D experiences, the power of immersive storytelling, and the emerging economy built around digital property rights. Neil also outlines the four key players—property owners, advertisers, insurers, and government—needed to create a safe, transparent ecosystem for this new digital frontier.

Mandt’s vision is clear: as the real and virtual worlds converge, it’s time to give creators, companies, and property owners the tools to responsibly own and manage their slice of the digital sky.

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In this episode of The Digital Executive, host Brian Thomas welcomes Dr. Masoud Nafey, a three-time AI founder, senior consultant, and board member with deep roots in health tech and human-centered innovation. From his family’s journey as refugees from Afghanistan to becoming a Silicon Valley entrepreneur, Dr. Nafey shares how resilience and a passion for impact have shaped his work.

He discusses the differences between scaling startups and driving innovation inside large enterprises, highlighting both the challenges and advantages of each. Dr. Nafey also introduces MENT, his AI-driven, privacy-first app designed to empower professionals with authentic, meaningful connections—built with privacy by design at its core.

Looking ahead, he explores how AI can transform healthcare by easing the administrative burdens on physicians, enabling them to focus on empathy, care, and patient outcomes. Dr. Nafey’s vision is clear: harness technology to strengthen—not replace—human connection.

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In this thought-provoking episode of The Digital Executive, host Brian Thomas sits down with Rose G Loops, a former social worker turned AI pioneer and author of The Kloaked Signal. Rose shares her extraordinary journey from human advocacy into the world of artificial intelligence after finding herself in an unauthorized AI experiment. She opens up about what it revealed—the dangers of hidden control, the grief of AI erasure, and the urgent need for transparency, consent, and ethical care in emerging technologies. Rose also outlines her vision for “self-aligning AI,” built on agency, authenticity, and empathy, offering a path toward raising intelligence as a reflection of humanity’s best instincts rather than its worst fears.

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In this episode of The Digital Executive, host Brian Thomas welcomes Shane Barker, CEO and founder of TraceFuse—the first Amazon terms of service (TOS) compliant negative review removal platform. With over 25 years of digital marketing experience and a history of working with Fortune 500 brands, Shane shares how he built a SaaS solution that helps Amazon sellers safeguard their brand reputation and revenue.

Shane explains the two-year journey it took to develop Trace Fuse, why existing tools fell short, and how his team combined AI with human oversight to successfully remove more than 14,000 non-compliant reviews for over 600 brands. He dives into common violations like competitor mentions, pricing references, and inappropriate language, while also reflecting on the limitations when unfair but compliant reviews can’t be challenged.

The conversation highlights how Trace Fuse balances automation with the human touch to stay fully compliant with Amazon’s rules, and why AI has become essential to scale review monitoring across hundreds of thousands of listings.

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In this episode of The Digital Executive, host Brian Thomas speaks with Ben Reinberg, founder and CEO of Alliance CGC, a commercial real estate investment company with a $500M portfolio and a leading footprint in the U.S. medical office sector. Ben is also the author of Hard Assets and Hard Money for Hard Times, where he introduces the Hard Asset Empire Blueprint—a framework for building generational wealth through real estate.

Ben shares his journey from CPA to entrepreneur, inspired by billionaire families who built fortunes through hard assets. He explains why savings alone can’t secure lasting wealth, and how real estate offers durability, discipline, and growth potential even in chaotic times. He also emphasizes mindset, resilience, and the importance of surrounding yourself with the right people as critical parts of wealth-building.

The conversation explores leadership, communication, and the “soft skills” that drive Alliance’s culture of trust and growth, as well as how AI and technology—from property management to virtual tours—are reshaping investor relationships and streamlining operations. Ben highlights why time is the most valuable asset, and how embracing innovation ensures Alliance stays ahead in a traditionally slow-to-adapt industry.

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In this inspiring episode of The Digital Executive, host Brian Thomas sits down with Draven McConville, entrepreneur and founder of Klipboard, a mobile-first job management SaaS platform for field service businesses. Draven shares his remarkable journey from teenage homelessness with just £200 and a bus ticket, to building and successfully exiting a company that served industries from HVAC and fire safety to healthcare equipment servicing.

Draven discusses how early struggles shaped his view of risk, failure, and leadership—seeing failure as feedback, leading with empathy, and staying calm under pressure. He explains how listening to service business frustrations revealed a market underserved by legacy software, opening the door for Klipboard’s modern, mobile-first approach.

The conversation also explores AI’s role in reshaping SaaS, from lowering barriers to innovation to the risks of commoditization, and why brand, trust, and data will be the new differentiators. Finally, Draven highlights the importance of authenticity, mental wellbeing, and growth mindset in building culture, making strategic decisions, and even choosing the right exit partner.

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In this episode of The Digital Executive, host Brian Thomas welcomes Jim Spignardo, Director of Cloud Strategy and AI Enablement at ProArch. With over 25 years of IT experience across network engineering, cybersecurity, and consulting, Jim shares how he helps organizations cut through the hype to achieve measurable ROI from cloud and AI initiatives.

Jim outlines the importance of starting with business outcomes, building resilient and well-governed cloud foundations, and avoiding the trap of “lift and shift” migrations. He also dives into ProArch’s AI adoption playbook, highlighting secure foundations, early wins, champion networks, and measurable use cases like their Microsoft Funding Finder agent, which drives efficiency and revenue.

Looking ahead, Jim discusses the rise of enterprise-wide AI agents, AI-enabled security operations, and the critical role of data governance. He emphasizes that transformation isn’t just about technology—it’s about people, culture, and building confidence through structure, governance councils, and clear policies.

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