What does the future of surgery look like in an AI-powered healthcare landscape?

In this episode we sit down with Dr. Michael Guertin, Chief Perioperative Medical Director at The Ohio State University Wexner Medical Center, to explore how artificial intelligence is transforming perioperative care while keeping human expertise at the center.

From risk stratification and surgical preparation to operating room efficiency, patient safety, and clinical decision-making, Dr. Guertin shares how AI can help healthcare teams work smarter, improve outcomes, and spend more time focused on patients.

This episode is ideal for healthcare executives, perioperative and surgical leaders, digital health innovators, and clinical transformation professionals looking for practical insights into how AI can improve patient safety, operational efficiency, and care delivery while keeping human expertise at the center.

Chapter Timestamps

00:00 Preview Clip

00:55 Introduction

04:56 Friction points in perioperative care today

11:29 Improving outcomes through enhanced surgical recovery programs

14:54 How AI is transforming perioperative care

19:42 Supply chain optimization and operational efficiency

24:22 The future of precision surgical checklists

29:41 AI as a coaching tool for healthcare teams

31:39 Digitizing informed consent and reducing errors

34:46 Leading AI adoption through effective change management

37:57 Leadership development and the future of AI in healthcare

Connect with Dr. Guertin on LinkedIn at https://www.linkedin.com/in/mikeguertinmd

Find Dr. Guertin's work at https://medicine.osu.edu

Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!

The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health.

Learn more about The Digital Healthcare Experience here.

Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more.

For more information about Taylor Healthcare, please visit imedhealth.com

The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach

Let's talk about what happens when healthcare risk management meets accelerating AI innovation.

We had the honor of speaking with Michele Johns, Executive Director of Enterprise Risk and Insurance at Cleveland Clinic about how healthcare risk management is responding and adapting to new technologies, from AI-assisted chart summaries to risk-adjusted financial planning.

Michele shares a practical look at where tech is helping and where healthcare still needs strong governance, human judgment, and clear mitigation strategies. For healthcare executives, risk leaders, and anyone watching the intersection of AI and healthcare operations, this episode offers a grounded and practical view of what comes next.

Chapter Timestamps:

00:00 Preview

00:52 Michele's Healthcare Risk Management Journey

04:15 What Enterprise Risk Management Means in Healthcare

07:18 Taking a 360-Degree View of Risk

11:35 Moving Beyond Heat Maps with Risk Quantification

18:30 How AI Is Changing Healthcare Risk Management

24:35 Can AI Reduce Medical Malpractice Risk?

27:55 AI Governance and Emerging Risks

30:45 Why Risk Mitigation Is the Next Frontier

Connect with Michele on LinkedIn at https://www.linkedin.com/in/michele-johns-a97187180

Find Michele's work at https://my.clevelandclinic.org

Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!

The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health.

Learn more about The Digital Healthcare Experience here.

Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more.

For more information about Taylor Healthcare, please visit imedhealth.com

The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach

The global healthcare landscape is being redefined, creating new opportunities for healthcare leaders to improve outcomes and expand access.

In this episode we sat down with Eugene Sayan, Founder and CEO of Softheon, to explore how AI is empowering consumers, and driving a new era of innovation across the industry.

With more than three decades of experience in healthcare technology, Eugene shares his perspective on the forces transforming healthcare delivery, from patient engagement and personalized care to interoperability, affordability, and the growing role of AI agents. He discusses the shift to a proactive approach that leverages data, automation, and intelligent systems to improve outcomes while reducing costs.

The conversation also examines the future of healthcare organizations, the importance of responsible AI adoption, and the opportunities healthcare leaders have to build more connected, sustainable, and patient-focused experiences.

Chapter Timestamps:

00:00 Preview Clip

00:57 Introduction

01:33 Eugene's Background and Journey to Softheon

04:17 Consumer Engagement, Analytics, and Healthcare Innovation

06:29 AI, Personalization, and the Future of Care

09:13 AI Agents, Automation, and the Importance of Human Oversight

12:45 Consumer Empowerment and Rising Healthcare Costs

17:33 Provider Sponsored Health Plans and Value Based Care

18:19 Enabling Healthcare at Home Through Technology

23:18 The Power of Digital Engagement and Automation

24:25 Global Healthcare Innovation and Expanding Access

29:15 Ethical AI, Governance, and the Path to AGI

33:21 Interoperability, Data Portability, and What's Next

If you're a healthcare executive, provider, payer leader, or healthcare innovator, this conversation offers valuable insights into the opportunities and challenges shaping the future of care.

Connect with Eugene on LinkedIn at https://www.linkedin.com/in/eugenesayan

Find Eugene's work at https://softheon.com

Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!

The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health.

Learn more about The Digital Healthcare Experience here.

Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more.

For more information about Taylor Healthcare, please visit imedhealth.com

The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach

Truly informed consent is so much more than a signature on a form.

In this episode we sit down with Dr. Helen Dao, President and CEO of Dao Consulting Services, to explore how artificial intelligence could reshape one of healthcare's most critical and yet often overlooked processes: informed consent.

Drawing on more than 20 years of experience, Dr. Dao shares her perspective on how AI can improve patient understanding, support health literacy, enhance compliance, reduce risk, and help healthcare organizations do more with limited resources. From multilingual patient communication and teach back strategies to AI governance and workforce challenges, this conversation explores both the opportunities and responsibilities that come with integrating AI into patient care.

Chapter Timestamps

00:00 Preview Clip

00:58 Introduction and Meet Dr. Helen Dao

02:40 AI as a Tool, Not a Replacement for Healthcare Professionals

05:34 Why Informed Consent Has Been Slow to Digitize

08:53 Personalizing Informed Consent with AI

10:31 AI, Health Literacy, and Language Access

13:33 Improving Compliance and Consistency Across Organizations

16:33 Using AI to Identify Clinical and Social Risk Factors

18:55 Teach Back, Patient Engagement, and Follow Up Strategies

21:28 Addressing Healthcare Workforce Challenges with AI

26:01 How AI Can Improve Provider Documentation Workflows

27:29 Advice for Healthcare Leaders Adopting AI

30:07 Upcoming Initiatives from Dao Consulting Services

Connect with Dr. Dao on LinkedIn at https://www.linkedin.com/in/daoconsultingservices

Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!

The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health.

Learn more about The Digital Healthcare Experience here.

Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more.

For more information about Taylor Healthcare, please visit imedhealth.com

The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach

When people hear "healthcare security" they usually think cyberattacks and data breaches. But what if the most pressing threat isn't digital?

We connected with Eric Sean Clay, VP and Chief Security Officer at FMOL Health, to discuss the alarming reality of workplace violence in healthcare and why it demands urgent attention. With more than three decades of experience in law enforcement and healthcare security, Eric brings a critical perspective on how safety challenges are evolving and what leaders must do to respond.

From the financial and operational impact of workplace violence to the emerging role of AI and predictive analytics, this conversation highlights what it will take to protect caregivers and healthcare delivery.

For healthcare leaders focused on workforce stability, patient outcomes, and operational resilience this is a conversation that cannot be ignored.

Chapter Timestamps

00:00 Preview

00:53 Welcome to The Digital Healthcare Experience

02:05 Eric's background and path into healthcare security

02:17 Why physical safety is the biggest threat in healthcare today

02:52 The true cost of workplace violence in healthcare

05:52 How widespread workplace violence really is

07:15 The ripple effects on care quality, staff, and finances

12:52 The caregiver exodus and safety concerns

16:08 What actually makes caregivers feel safer

18:42 Building a culture of safety across leadership and teams

22:17 New security technologies and AI in healthcare

27:09 Innovations FMOL Health is implementing now (K9, AI, training, more)

Connect with Eric on Linkedin at https://www.linkedin.com/in/ericsclay

Find Eric's work at https://www.fmolhs.org

Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!

The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health.

Learn more about The Digital Healthcare Experience here.

Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more.

For more information about Taylor Healthcare, please visit imedhealth.com

The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach

Are we solving the right problems in healthcare?

We posed this question to Mark O'Leary, Managing Partner at o2 Holdings. Drawing from decades of experience across startups, Fortune 500 companies, and healthcare organizations, Mark shares practical insights on AI, decision making, patient-centricity, and the future of healthcare transformation.

Watch the video here.

Chapter Timestamps:

00:00 Preview clip

00:55 Welcome and guest introduction

03:05 Why defining the right problem matters

05:47 AI in healthcare: opportunities and pitfalls

11:15 Decision-making, bias, and "metrics without meaning"

16:09 Interprofessional communication and patient outcomes

20:30 What patient-centricity actually looks like

24:03 Real-world examples: Phreesia and Surescripts

26:00 Cross-industry lessons for healthcare

28:31 From innovation to care delivery integration

32:41 What's ahead for healthcare innovation

If you're navigating AI adoption, building healthcare solutions, or leading transformation efforts, this conversation offers grounded, actionable perspective.

Connect with Mark on LinkedIn at: https://www.linkedin.com/in/mark-o-leary-b939a31/

Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!

The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health.

Learn more about The Digital Healthcare Experience here.

Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more.

For more information about Taylor Healthcare, please visit imedhealth.com

The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach

Are we solving the right problems in healthcare?

We posed this question to Mark O'Leary, Managing Partner at o2 Holdings. Drawing from decades of experience across startups, Fortune 500 companies, and healthcare organizations, Mark shares practical insights on AI, decision-making, patient-centricity, and the future of healthcare transformation.

Watch the video version here.

Chapter Timestamps:

00:00 Preview clip

00:55 Welcome and guest introduction

03:05 Why defining the right problem matters

05:47 AI in healthcare: opportunities and pitfalls

11:15 Decision-making, bias, and "metrics without meaning"

16:09 Interprofessional communication and patient outcomes

20:30 What patient-centricity actually looks like

24:03 Real-world examples: Phreesia and Surescripts

26:00 Cross-industry lessons for healthcare

28:31 From innovation to care delivery integration

32:41 What's ahead for healthcare innovation

If you're navigating AI adoption, building healthcare solutions, or leading transformation efforts, this conversation offers grounded, actionable perspective.

Connect with Mark on LinkedIn at: https://www.linkedin.com/in/mark-o-leary-b939a31/

Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!

The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health.

Learn more about The Digital Healthcare Experience here.

Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more.

For more information about Taylor Healthcare, please visit imedhealth.com

The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach

When even a seasoned healthcare professional can't navigate the system safely, what would the average patient or family do?

We connected with Kathryn Biasotti, a nurse leader and patient safety advocate with more than 30 years of experience in healthcare operations, risk management, and quality. Kathryn shares a deeply personal story of loss that exposes how communication breakdowns and documentation gaps can lead to devastating outcomes, even in well intentioned systems.

Watch the video version here.

Chapter Timestamps

00:00 Preview clip

00:57 Welcome to The Digital Healthcare Experience

01:23 Introduction to Kathryn Biasotti

02:11 A personal story of loss and missed opportunities

02:57 Breakdown in communication and care coordination

04:17 Lack of transparency and delayed interventions

06:41 What would the average family do without medical knowledge

08:07 Structural failures and systemic gaps in care

09:07 What the Patient Safety Structural Measure aims to fix

12:25 Communication failures and the risk of litigation

14:02 Why communication remains the leading cause of safety events

15:27 The role of patient advocacy and leadership accountability

17:06 Building a culture of safety from the top down

18:48 The role of AI in improving patient safety

21:08 Alert fatigue and the human factor in technology

23:56 Implementing AI responsibly in healthcare systems

25:37 The most important takeaway for healthcare leaders

Connect with Kathryn on LinkedIn at https://www.linkedin.com/in/kathryn-biasotti-49680611b/

Find Kathryn's work at https://www.pfps.us

#digitalhealth #patientsafety #healthcareinnovation #riskmanagement #healthcareai #patientexperience

Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!

The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health.

Learn more about The Digital Healthcare Experience here.

Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more.

For more information about Taylor Healthcare, please visit imedhealth.com

The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach

If healthcare transformation seems slow, it's because people, process, and trust must catch up with the tech.

In this episode we sit down with Dr. David Lubarsky, CEO of Westchester Medical Center Health Network. Named one of Modern Healthcare's 100 Most Influential People in Health Care, Dr. Lubarsky shares real world lessons on turning innovation into measurable outcomes.

Watch the video version here.

We explore how health systems can successfully adapt and adopt AI-driven innovation without losing sight of the human side of care. From improving sepsis mortality outcomes to overcoming frontline resistance to AI, this conversation dives into what it really takes to drive meaningful change in healthcare.

Chapter Timestamps:

00:00 Preview clip

01:16 CEO perspective on digital transformation in healthcare

02:26 Why people, process, and technology must work together

04:10 Overcoming resistance to AI: lessons from sepsis care

08:11 How to prioritize high-impact AI initiatives

11:00 Using AI to identify missed care and save lives

13:24 AI as a force multiplier for clinicians

15:12 Leading change and addressing workforce concerns

18:02 Reducing inefficiencies between providers and payers

20:10 Governance, transparency, and ethical AI oversight

24:02 Continuous monitoring and the evolution of AI systems

29:41 Keeping patients at the center of digital health

This episode offers valuable insights for healthcare executives, clinical leaders, digital health innovators, and anyone navigating transformation in modern healthcare.

Connect with Dr. Lubarsky on LinkedIn at https://www.linkedin.com/in/davidlubarsky

Find Dr. Lubarsky's work at https://www.wmchealth.org/

#aiinhealthcare #digitalhealth #artificialintelligence #healthcareinnovation #patientsafety #healthcaretechnology

Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!

The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health.

Learn more about The Digital Healthcare Experience here.

Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more.

For more information about Taylor Healthcare, please visit imedhealth.com

The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach

The way patients find and choose care is changing fast. One thing is clear: Your digital presence is your brand.

We sat down with Timothy Brown, Chief Communications and Marketing Officer at Stony Brook Medicine, to explore how modern health systems are rethinking marketing, technology, and patient engagement.

Timothy shares how academic medical centers are navigating increased competition, shifting patient expectations, and rapid changes in digital behavior. From CRM adoption and patient journey mapping to social media strategy, SEO, and AI driven search, this conversation offers a behind the scenes look at how marketing and communications can directly impact access, trust, and outcomes in healthcare.

This episode is especially relevant for healthcare leaders, marketers, digital strategists, and anyone reimagining how health systems connect with patients in an increasingly consumer driven world.

Timestamps:

00:00 Preview Clip

00:51 Guest introduction and background

03:16 What makes academic medical centers different

05:13 Why marketing technology lagged in healthcare

07:09 Consumerism and generational shifts in healthcare

10:46 Patient acquisition, retention, and CRM strategy

14:53 Social media as a healthcare growth engine

18:44 Service design, journey mapping, and patient engagement

23:08 Digital presence, brand perception, and innovation

27:47 Proving marketing impact with data and analytics

31:01 What excites Tim about the future of healthcare marketing

Connect with Timothy on LinkedIn at https://www.linkedin.com/in/timothy-brown-01339535

Find Timothy's work at https://www.stonybrookmedicine.edu

#healthtech #healthcareinnovation #socialmediastrategy #contentmarketing #brandgrowth #techinnovation

Subscribe and stay at the forefront of the digital healthcare revolution. Find out why we're the fastest growing digital health channel on YouTube!

The Digital Healthcare Experience is a hub to connect healthcare leaders and tech enthusiasts. Powered by Taylor Healthcare, this podcast is your gateway to the latest trends and breakthroughs in digital health.

Learn more about The Digital Healthcare Experience here.

Taylor Healthcare empowers healthcare organizations to thrive in the digital world. Our technology streamlines critical workflows such as procedural & surgical informed consent with patented mobile signature capture, ransomware downtime mitigation, patient engagement and more.

For more information about Taylor Healthcare, please visit imedhealth.com

The Digital Healthcare Experience Podcast:

Powered by Taylor Healthcare

Produced by Naomi Schwimmer

Hosted by Chris Civitarese

Edited by Eli Banks

Music by Nicholas Bach