The Digital Marketing Mentor

Today’s episode brings us the story of Alison Reeves, a business and mindset coach. We learn how she grew through mentors and mastermind courses to offer her coaching services today. She also gives plenty of tips and marketing tools you can use today to help improve your reach and marketing strategy! 

Episode Highlights

• Alison Reeves is a business and mindset coach. She came to this niche via a bachelor’s degree in leadership from a small Bible College in Houston. Through her time as a mentee and a mentor, Alison has come to define a mentor as someone who can both show you the way and help you find your own way. She’s also learned that some mentorships can become toxic if they focus on high-pressure sales tactics instead of aligning with the mentee's true goals and personality. 
• After fighting her way out of mastermind course addiction, Alison has learned so much about mindset and nervous system work and how it plays into one’s own business. She’s become a certified Somatic Coach, and even the clients who come to her for business coaching often find themselves drifting into mindset work over their time with Alison. 
• Audience Borrowing is the most missed/under-utilized marketing tactic, according to Alison. It’s a great marketing tool and can manifest in a few different forms:
  • Podcasts - Having guests and being a guest
  • Guest blogging
  • Bundles and summits
  • Shout-outs on social media
  • Email swapping

Episode Links: 

• Website
• Everything - All her links
• Social Media
  • Facebook
  • Youtube
  • Instagram
  • The Mind Your Marketing Podcast

Send us Fan Mail

Follow The Digital Marketing Mentor:

• Website and Blog: thedmmentor.com
• Instagram: @thedmmentor
• Linkedin: @thedmmentor
• YouTube: @thedmmentor

Interested in Digital Marketing Services, Careers, or Courses? Check out more from the TDMM Family:

• Optidge.com - Full Service Digital Marketing Agency specializing in SEO, PPC, Paid Social, and Lead Generation efforts for established B2C and B2B businesses and organizations.
• ODEOacademy.com - Digital Marketing online education and course platform. ODEO gives you solid digital marketing knowledge to launch/boost your career or understand your business’s digital marketing strategy.

From an early dream of becoming an English teacher to her pivotal shift into the marketing world, Navah's story is a testament to following one's true calling. Discover how her mentors shaped her into a professional and compassionate leader, and explore mentorship strategies that have left a lasting impact. Navah shares invaluable insights on digital marketing trends, data privacy, and the surprising findings from Optmyzer's recent study. Whether you're an experienced marketer or a newcomer, Navah's wisdom will leave you inspired and better equipped for success in the dynamic realm of digital marketing.

Episode Highlights: 

• Navah Hopkins originally wanted to be an English teacher, so determined her 3rd-grade self. Through education and honest family guidance, that became marketing. After starting in SEO and there being an ethical mismatch with the strategy she was working within, she found herself in the world of non-profits and eventually Paid Search. 
• She’s had mentors who helped grow her into an empowerer of colleagues, a better public speaker and marketer, and more confident in growing herself. One of her mentees (with whom she connected playing video games) went from a $500/month stipend to her paying them $10k/mo in billable hours within a year. She finds incredible joy in helping others learn how to help themselves. 
• Optmyzer released a study reviewing the efficacy of broad match v. exact match keyword strategies. Navah discusses how she had to adopt a new approach to paid search strategy upon reviewing the results as they contradicted her previous position. She loves getting to learn new and challenging evidence. 

Episode Links: 

• Navah
  • LinkedIn
  • Optmyzer
  • Search Engine Journal - Ask a PPC
  • Paid Search Association
• Zina Kayyali
• Purna Virji
  • High Impact Content Marketing 
• Shelly Fagin Episode
• Optmyzer Study

Send us Fan Mail

Follow The Digital Marketing Mentor:

• Website and Blog: thedmmentor.com
• Instagram: @thedmmentor
• Linkedin: @thedmmentor
• YouTube: @thedmmentor

Interested in Digital Marketing Services, Careers, or Courses? Check out more from the TDMM Family:

• Optidge.com - Full Service Digital Marketing Agency specializing in SEO, PPC, Paid Social, and Lead Generation efforts for established B2C and B2B businesses and organizations.
• ODEOacademy.com - Digital Marketing online education and course platform. ODEO gives you solid digital marketing knowledge to launch/boost your career or understand your business’s digital marketing strategy.

Two of the key responsibilities of account management are expectation management and client onboarding. In this episode, we learn from Jenna Meldrum, account manager extraordinaire at Optidge, how a successful onboarding process sets the tone for the rest of your client relationship. We also learn how to manage delicate conversations about scope and upsells and how to manage the people on both sides of the table: your team and the client. 

An Optidge "Office Hours" Episode
Our Office Hours episodes are your go-to for details, how-to’s, and advice on specific marketing topics. Join our fellow Optidge team members, and sometimes even 1:1 teachings from Danny himself, in these shorter, marketing-focused episodes every few weeks. Get ready to get marketing!

Episode Highlights

• Client onboarding is your first impression of a client and their first impression of the agency. It will set the tone for the rest of the relationship. It should be done for clients of any size or duration. We always need to ensure everyone has what they need for success and that expectations are appropriately set. 
• Upselling can be a delicate balance to manage in client conversation, especially as it relates to setting (and resetting) expectations and defining scope. Oftentimes, when a client asks if something is in scope, it’s innocent. If they want something out of scope, this is a great time to discuss an upsell. When bringing an upsell idea to a client, they can get upset because they might not want to spend more money. It’s important to steer the conversation back to the notion that we simply want to support the client and saw this opportunity for growth and shared it. There’s no pressure. 
• Quick tips on client communication for Account Managers
  • Read the room. If you have a client you can’t joke around with, then don’t. If they’re a more serious person and don’t turn on the cameras in meetings, mirror that. Whatever they do, you do. That said, don’t dull your sparkle. There will be clients you can be bubbly and bright with. 
  • When it comes to communication - there’s no such thing as too much. Stay on top of it. Get ahead of it. If you know something is going to or even MIGHT happen, go ahead and communicate. Overcommunication is never discouraged or unappreciated. 

Guest + Episode Links

• Jenna Meldrum
  • LinkedIn

Send us Fan Mail

Follow The Digital Marketing Mentor:

• Website and Blog: thedmmentor.com
• Instagram: @thedmmentor
• Linkedin: @thedmmentor
• YouTube: @thedmmentor

Interested in Digital Marketing Services, Careers, or Courses? Check out more from the TDMM Family:

• Optidge.com - Full Service Digital Marketing Agency specializing in SEO, PPC, Paid Social, and Lead Generation efforts for established B2C and B2B businesses and organizations.
• ODEOacademy.com - Digital Marketing online education and course platform. ODEO gives you solid digital marketing knowledge to launch/boost your career or understand your business’s digital marketing strategy.

Mike Metzler has long had a home on social media: beginning on Facebook in 2005 as a college student to interviewing celebrities octagon-side for UFC Instagram to becoming a social media consultant and strategist. In this episode, you’ll learn the many steps it took to get to this point and how his first boss/mentor and doodling his corgi as an astronaut helped him along his path. Get ready for a great cliff’s notes version of Social Media Marketing 101 with Mike Metzler. 

Episode Highlights

• Mike Metzler got his undergraduate and graduate degrees back-to-back from St. Edwards University. He then went on to have a great mentor in his first boss, who taught him many career skills. These days, Mike believes those he mentors would simply call him ‘friend.’ As he works in the social media industry, he tries to help guide the younger generation, who often find themselves thrust into the limelight as influencers. They often know how to perform on social media, but they don’t necessarily know “business,” so he helps them avoid being taken advantage of in their career.
• When it comes to the keys to great mentorship, Mike has fairly solid pillars:
  • First, and most importantly, be available, more available than just what’s convenient for you. It is a big commitment that you can’t make for everyone. 
  • Next, a mentor should encourage responsible risk-taking. It’s your job to push your mentee to help them grow but know the risk so they don’t gamble with their career.
  • Finally, a mentor must hold their mentee accountable. If they say they’re going to tackle a particular challenge, you should follow up with them and make sure they actually took action. 
• Mike has done plenty of work in the social media space over nearly two decades (hey, Facebook circa 2007, we’re talking about you). Throughout his time in the digital world, he’s seen many social platforms come and go and grow. He’s a big proponent of being on every social platform as early as you can. He’s found that the early adopters and those who take “responsible risks” are those who often find success on social media. 

Episode Links

• LinkedIn
• Instagram
• Facebook
• Twitter/X
• Snapchat

Send us Fan Mail

Follow The Digital Marketing Mentor:

• Website and Blog: thedmmentor.com
• Instagram: @thedmmentor
• Linkedin: @thedmmentor
• YouTube: @thedmmentor

Interested in Digital Marketing Services, Careers, or Courses? Check out more from the TDMM Family:

• Optidge.com - Full Service Digital Marketing Agency specializing in SEO, PPC, Paid Social, and Lead Generation efforts for established B2C and B2B businesses and organizations.
• ODEOacademy.com - Digital Marketing online education and course platform. ODEO gives you solid digital marketing knowledge to launch/boost your career or understand your business’s digital marketing strategy.

Shelly Fagin has been in the digital world since she was a young girl playing on her green screen Apple IIGS. After figuring out how to connect to the internet, it was all gas, no breaks to agency work, over 12 years of consulting, SEMRush speaking, managing a team at CreditKarma, to now being the Director of SEO at DigitalOcean. Listen to this episode to learn how her mentors helped teach her confidence, and her curiosity helped her teach herself the skills. 

Episode Highlights

• Like many of our guests on The Digital Marketing Mentor, Shelly Fagin’s path to digital marketing was not a straightforward one. She’s a lifelong computer geek who taught herself how to code from books when she began working online while pregnant with her first child. This thirst for knowledge of all things digital led her to an agency job that led her to open her own consulting business, Highly Searched, where she helped her clients for over twelve years. She then found herself at SEMRush as a brand ambassador, and most recently made her mark in the world of leadership with her former role as Director of SEO at Credit Karma and current role as Director of SEO at DigitalOcean.
• Shelly’s mentors, Rae and Melissa, helped instill a sense of confidence in her that inspired her to start speaking at professional events, a piece of her career that has blossomed ever since. As she recently started managing a team, she’s fallen in love with mentoring others. She tends to take a hands-off approach and encourages learning by doing. 
• WordPress Evangelist - That’s Shelly Fagin in a nutshell. She will long tout the strength and flexibility of the platform, especially as it pertains to enterprise-level websites. She has a tendency to go light with plugins and strongly encourages those looking to select a dependable hosting provider, like Kinsta or WPHosting. 

Episode Links

• LinkedIn
• Twitter/X
• ShellyFagin.com
• Threads
• Instagram
• TikTok

Send us Fan Mail

Follow The Digital Marketing Mentor:

• Website and Blog: thedmmentor.com
• Instagram: @thedmmentor
• Linkedin: @thedmmentor
• YouTube: @thedmmentor

Interested in Digital Marketing Services, Careers, or Courses? Check out more from the TDMM Family:

• Optidge.com - Full Service Digital Marketing Agency specializing in SEO, PPC, Paid Social, and Lead Generation efforts for established B2C and B2B businesses and organizations.
• ODEOacademy.com - Digital Marketing online education and course platform. ODEO gives you solid digital marketing knowledge to launch/boost your career or understand your business’s digital marketing strategy.

Chayale Kaufman started her career in sales, as many entrepreneurs do. Her intuition, hard work, and dedication led her to found two businesses and integrate the world of print and digital advertising amidst the Jewish business community. In this episode, we hear all about the devotion and challenges that brought her to her current position as founder of The Jewish Content Network.

Episode Highlights: 

• After attending seminary for a degree, Chayale went into sales for a major publication. She began selling ad space, and that was when she became hooked on the advertising industry and grew to love it so much more than she anticipated. Living through the shift to digital at a nationwide publisher, Chayale saw the ever-present nature of print for the Jewish community in particular. She also saw the power instant advertising and the world of digital held. So, she created The Jewish Content Network.
• For Chayale, she tries to find a mentor in every person she meets. She is very adept at reading people and uses that skill to draw upon the traits she admires in others. She believes a mentor should have a certain level of calmness about them. They should also feel somewhat “aspirational” to the mentee. She recalls one of her past bosses who was very good at keeping the worries of the higher offices away from those whom he managed. 
• Chayale has built a phenomenal team for herself, full of go-getters and hard workers. She has a skill of seeing that drive and energy in a person. It takes a particular personality to work in the advertising industry, and she is very good at identifying those people. She lost herself in her work for a while, but with the help of her husband and plenty of internal work, she now does her work for the joy of it, not because it defines her. 

Episode Links: 

• LinkedIn | Chayale Kaufman
• The Jewish Content Network

Send us Fan Mail

Follow The Digital Marketing Mentor:

• Website and Blog: thedmmentor.com
• Instagram: @thedmmentor
• Linkedin: @thedmmentor
• YouTube: @thedmmentor

Interested in Digital Marketing Services, Careers, or Courses? Check out more from the TDMM Family:

• Optidge.com - Full Service Digital Marketing Agency specializing in SEO, PPC, Paid Social, and Lead Generation efforts for established B2C and B2B businesses and organizations.
• ODEOacademy.com - Digital Marketing online education and course platform. ODEO gives you solid digital marketing knowledge to launch/boost your career or understand your business’s digital marketing strategy.

In this Office Hours episode, Optidge’s COO and resident expert in operations shares three secrets to building high-performing remote teams in digital marketing agencies. From removing the stigma that surrounds independent contractors and the fear of process standardization, Leah shares how to create a cohesive culture of drive, efficiency, and top-notch client service. This episode is packed with practical strategies & guidance to help your teams feel supported and successful.

An Optidge "Office Hours" Episode

Office Hours episodes are your go-to for details, how-to’s, and specific marketing advice. Join Optidge team members, or experience 1:1 teachings from Danny, in these shorter, focused episodes. Get ready to get marketing!

Episode Highlights: 

• Leah Leaves, Optidge’s COO shares her career journey, from journalism to SEO for agencies, and ultimately to operational organization for remote teams in digital marketing agencies.
• Leah’s 3 secrets to high-performing teams in remote digital marketing agencies:
  • 1 - Streamlined Onboarding -  a comprehensive & detailed onboarding process is paramount in setting new team members up for success.
  • 2 - Transparent Communication - whether through documentation, collaboration tools, or project management platforms, communication is key to fostering a collaborative environment, especially in remote work. 
  • 3 - Organization & Standardization - Meticulous organization of tools & platforms enhances overall productivity.  

Links:

• Clubhouse
• Colorado State University
• Leah Leaves
  • Alderaan Enterprise
  • LinkedIn
• Books
  • Traction, Gino Wickman
  • Profit First, Mike Michalowicz
  • Multipliers, Liz Wiseman
• The Science of Success podcast

Send us Fan Mail

Follow The Digital Marketing Mentor:

• Website and Blog: thedmmentor.com
• Instagram: @thedmmentor
• Linkedin: @thedmmentor
• YouTube: @thedmmentor

Interested in Digital Marketing Services, Careers, or Courses? Check out more from the TDMM Family:

• Optidge.com - Full Service Digital Marketing Agency specializing in SEO, PPC, Paid Social, and Lead Generation efforts for established B2C and B2B businesses and organizations.
• ODEOacademy.com - Digital Marketing online education and course platform. ODEO gives you solid digital marketing knowledge to launch/boost your career or understand your business’s digital marketing strategy.

Ashley Werhun is the co-founder of Mentorly. Her first career was as a professional dancer. Today, we discuss how she learned how important mentorship was through her performing career and how she used those lessons to build Mentorly. We also discuss some of the most important traits a mentor should have and more!

Episode Highlights: 

• Ashley Werhun is the co-founder of Mentorly, an enterprise software solution to help promote, manage, and optimize inter-company mentorship systems. She felt drawn to create mentorly after a long, successful career as a professional dancer. Through touring the world with performance companies, she met many people from many backgrounds and cultures and learned life lessons from all of them. She’s now turned those lessons into Mentorly in the hopes that everyone can have the same support she had. 
• Startup companies are hard, and they seem impossible. They take nothing and turn it into something they use to help their customers. Mentorly had its struggles but found its way with the help of angel investors who have helped not only with business funding but also by mentoring, guiding, and helping Ashley and the Mentorly team along the way.

Episode Links: 

• Mentorly
• Black Business and Professionals Association (BPPA)
• Ashley’s LinkedIn

Send us Fan Mail

Follow The Digital Marketing Mentor:

• Website and Blog: thedmmentor.com
• Instagram: @thedmmentor
• Linkedin: @thedmmentor
• YouTube: @thedmmentor

Interested in Digital Marketing Services, Careers, or Courses? Check out more from the TDMM Family:

• Optidge.com - Full Service Digital Marketing Agency specializing in SEO, PPC, Paid Social, and Lead Generation efforts for established B2C and B2B businesses and organizations.
• ODEOacademy.com - Digital Marketing online education and course platform. ODEO gives you solid digital marketing knowledge to launch/boost your career or understand your business’s digital marketing strategy.

• Adele Beiny grew up in an Orthodox Jewish family and community on the East Coast. At her mother’s advice, she did not attend college and instead played to her strengths of networking and real-life work. She’s worked in sales in luxury real estate and the beauty industry, and even a bit as a floral designer, but eventually found her way to lifestyle design and branding consultation at Life’s Looking Good. 
• Maybe they’re born with it. Maybe it’s Mentoring! Adele believes most mentors come by it naturally. A mentor is someone with a natural or self-developed passion for guiding and teaching others. She’s found many mentors in the social media space and is definitely drawn to those who share organically, fully, and authentically. She cautions, despite the experts and algorithms pushing for it, don’t niche yourself down out of your humanity. We’re malleable beings and don’t exist just within one hyper-niche space. 
• Adele hasn’t been heavily impacted by AI in the marketing world yet. She’s played around with it some but knows, right now, it’s all based on the unique inputs we give it. AI can’t be imaginative and creative yet. But she knows we’re just scratching the surface of this tool and is curious to see what becomes of it. 

• LifesLookinGood.com
• Instagram
  • Recommendation: Tezza

Send us Fan Mail

Follow The Digital Marketing Mentor:

• Website and Blog: thedmmentor.com
• Instagram: @thedmmentor
• Linkedin: @thedmmentor
• YouTube: @thedmmentor

Interested in Digital Marketing Services, Careers, or Courses? Check out more from the TDMM Family:

• Optidge.com - Full Service Digital Marketing Agency specializing in SEO, PPC, Paid Social, and Lead Generation efforts for established B2C and B2B businesses and organizations.
• ODEOacademy.com - Digital Marketing online education and course platform. ODEO gives you solid digital marketing knowledge to launch/boost your career or understand your business’s digital marketing strategy.

Shaina Keren discovered her path in life, and it has led her to become a career coach. She’s a master at drawing out the best in people and discovering how to shape those skills into their career of choice. Her first decade of working life was spent in education, so she’s experienced changing directions at unexpected times. Listen in to learn more about her tips for personal discovery and resume fixes.

Episode Highlights:

• Shaina Keren is a career coach, but her path to this point was not a straight one. She spent the first decade and then some as a teacher in the education field. After some intense self-reflection and research, she found herself connected with Nicholas Lore, the author of The Pathfinder, and on her way to becoming the brilliant career coach she is today.
• When it comes to mentors, Shaina has grouped them into three categories. There is the kind you’ll never meet, the kind you pay to meet, and the kind that are “right at the top” of the hills you find yourself wanting to climb. Her two most notable mentors have been Nicholas Lore and Jacob Engle. Each has guided her along her journey as a career coach. 
• Shaina offers many pieces of advice for those looking for the right career for themselves. First, imagine your ideal self outside of the constraints of your current reality, then figure out what you take from that image and make it work in the real world. Next, just take a personality test. There are plenty of free quizzes available, and they can work well as a tool to self-discovery. Finally, your resume should not be your whole life history. Tailor your resume to the positions to which you’re applying. 

Episode Links:

• ShainaKeren.com
  • Career Quiz
• LinkedIn
• Books
  • The Choice by Dr. Edith Eger
  • The Pathfinder by Nicholas Lore
  • I Will Teach You to Be Rich by Ramit Sethi

Send us Fan Mail

Follow The Digital Marketing Mentor:

• Website and Blog: thedmmentor.com
• Instagram: @thedmmentor
• Linkedin: @thedmmentor
• YouTube: @thedmmentor

Interested in Digital Marketing Services, Careers, or Courses? Check out more from the TDMM Family:

• Optidge.com - Full Service Digital Marketing Agency specializing in SEO, PPC, Paid Social, and Lead Generation efforts for established B2C and B2B businesses and organizations.
• ODEOacademy.com - Digital Marketing online education and course platform. ODEO gives you solid digital marketing knowledge to launch/boost your career or understand your business’s digital marketing strategy.