Retailers are tightening their belts as we face ongoing supply chain disruption, escalating costs and inflation, narrow margins, and more.

We’re having to do more with less (or more with the same, if we’re lucky) and cutting costs and driving efficiencies is a business imperative.

But balancing resilience and day-to-day operations with innovation will be essential for weathering this storm and ensuring business continuity and growth.

In this episode, we explore how Swyft, the challenger sofa brand, developed a capability for continuous change and innovation that’s driving early and lasting value.

Retail businesses must adapt across multiple dimensions to survive and thrive in our tough business environment.

But to succeed, these change programmes must go hand-in-hand with a culture of continuous improvement that drives the best commercial and customer outcomes.

Tune into our conversation with Janis Thomas, ecommerce and marketing director at Look Fabulous Forever, as we explore:

• Why continuous improvement is key to the retailer's business optimisation efforts
• How Look Fabulous Forever established a hyper loyal customer base
• How to codify culture and values to ensure action and meaningful business outcomes

Tune into our conversation with Andrea Stubbe, VP of Product at commercetools, as we explore:

• Product strategy and roadmapping best practices
• How and why you need to escape project thinking
• Top traits to look for in your next Product team hire
• What you can do tomorrow to build a stronger Product operation

Explore how to prime your cross-functional product teams for success – with the help of  design leaders from multinational retailing company, Kingfisher plc,  and digital education platform, FutureLearn.

We chat to Russel Murton-Cole, former experience director at FutureLearn, and Chris Golding, principal product designer at Kingfisher, about some key themes on our minds, including:

• A true product team vs. a features team: which one are you?
• How to carve out space for true discovery work and problem solving 
• The  role of strategic clarity and product vision
• Why storytelling is the people skill your team needs to nurture
• The value of slowing down in an environment that's all about speed

Enjoy! And please remember to share, rate, and let us know what you think!

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