In this episode of The Digital Remodeler podcast, host Carl Willis interviews Kyle Coon, a visually-impaired endurance athlete and Paralympic triathlete, about mastering communication to build value in business and personal interactions. Kyle shares insights into his journey, from overcoming early personal challenges to his quest to deepen communication skills, revealing how communication strategies significantly impacted his athletic career, professional success, and connection with clients.
Kyle describes the pivotal role of empathy and curiosity, especially when engaging with clients. He emphasizes the importance of listening with intention, framing questions to better understand motivations, and creating a trusted relationship that allows both parties to work together towards a solution. Kyle explains how contractors and remodelers can apply these principles to build trust and demonstrate value, providing practical techniques to help listeners align with their clients' needs and expectations more effectively.
Listeners will gain actionable advice on developing communication skills that foster authentic relationships and bolster business success, along with tips for handling common objections and aligning messaging across all customer touchpoints.
Connect with Kyle:
Facebook - https://www.facebook.com/KyleCoonSpeaks
Instagram - https://www.instagram.com/eyeronkyle/
YouTube - https://www.youtube.com/@kylecoon3532
X - https://twitter.com/kyle_coon?s=20&t=d3NGdLBcOokyXEJGEwhWzQ
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