In this episode of The Digital Shift™, Jessica Green sits down with powerhouse network marketing leader Julia Thornhill to discuss how she built a global team across 20+ countries, created over 100 six-figure earners, and pioneered systems that have driven nearly $100 million in commissions.

From serving in Iraq to leading a faith-based movement in business, Julia’s journey is nothing short of inspiring. We’ll dive into:

• How bold leadership and retention-focused systems changed the game.
• Why automation & digital duplication are the secret to scaling in network marketing.
• How Julia’s mission-driven business is impacting communities worldwide.

If you’re in network marketing and want to build something sustainable, this episode is packed with game-changing insights you won’t want to miss!

"The difference between a struggling team and a thriving global movement is retention, automation, and mission-driven leadership."

Who This Episode is For:

✅ Network marketers looking to build a duplicatable, sustainable team.
✅ Leaders struggling with retention & team growth.
✅ Social sellers who want to expand beyond social media and own their audience.
✅ Purpose-driven entrepreneurs who want to create impact beyond commissions.

Actionable Step:

🚀 Evaluate your follow-up system:
📌 Are you manually following up with prospects?
📌 Do you lose leads because there’s no structured system?
📌 Find a way to automate and track follow-ups so you never let another opportunity slip!

Key Topics Covered:

1. Julia’s Journey: From Military Service to Million-Dollar Leadership

• Serving in Iraq in 2008 & how military discipline shaped her leadership.
• Transitioning from marketing director to global network marketing leader.
• Building a faith-based team across 20+ countries.

2. Retention & Systems: Why Most Network Marketers Fail to Scale

• The biggest mistake teams make: Only focusing on recruiting, not retention.
• How Julia built a culture that created 100+ six-figure earners.
• The duplication systems that transformed her team’s growth.

3. The Role of Automation & Digital Tools

🚀 Ready to Build This For Real? Here’s How We Can Help

If today’s episode sparked something—and you’re ready to stop duct-taping your business together—here are a few simple ways to take your next step with us. No pressure. Just options.

🧠 Just Getting Started?
Free GHL Made Simple™ Workshop
See how Go High Level actually works without the overwhelm.
👉 www.self-made.biz/workshop

⚙️ Want Your Business in One Place?
Start Your Free Trial of The Hub
Funnels, email, SMS, automations, CRM—one login, one system.
👉 www.self-made.biz/thehub

🛠️ Ready to Build With Guidance?
4-Week GHL Systems Lab
Done-with-you support to build clean, scalable systems fast.
👉 www.self-made.biz/lab

🎓 Want Deep Training + Scale?
Tech Savvy School™
Master systems, automation, and offers with mentorship.
👉 www.techsavvyschool.com

🤝 Not Sure What You Need?
Book a quick 15-min discovery call.
👉 www.self-made.biz/discoverycall

✨ Start where you are. Systems create momentum.

Follow us on IG 👉 @techsavvymentors

In this episode of The Digital Shift™ Podcast, Natasha Robertson dives deep into a game-changing strategy—how to win back cold leads, lost customers, and even inactive business partners using email and SMS automation.

If you’re solely relying on social media to re-engage past customers, you’re leaving money on the table. Social media posts only reach about 10% of your audience, while email opens jump to 25-45% and SMS boasts an incredible 98% open rate! 🚀

💡 The solution? A structured, automated Win-Back Journey that revives cold leads, turns past buyers into repeat customers, and boosts revenue—all without sounding spammy or desperate.

Key Takeaways from This Episode:

✅ Why Most Businesses Ignore Their Best Sales Opportunities – The biggest mistakes entrepreneurs make when trying to win back past customers.

✅ The 5-Stage Win-Back Journey – A step-by-step process to go from silence to sale using strategic email and SMS touchpoints.

✅ How to Segment Cold Leads vs. Past Customers – Personalization drives engagement! Learn how to target each group differently for higher conversions.

✅ The “We Miss You” Email & SMS Strategy That Works – Crafting subject lines and messages that demand attention and inspire action.

✅ How to Use Automation to Make the Process Effortless – Setting up a hands-free, scalable system that re-engages past leads on autopilot.

✅ Exclusive Offers & Urgency Tactics That Drive Action – Proven incentives that create FOMO and get customers to act NOW instead of later.

The 5-Step Win-Back Journey

📌 Step 1: Identify Your Cold Leads & Past Customers

•Segment your list into cold leads, inactive customers, and past VIP buyers for targeted messaging.

•Pro Tip: A past customer is 5X easier to convert than a new lead!

📌 Step 2: Create a Powerful Win-Back Email & SMS Sequence

•🔥 Message 1: Reconnection (”Hey [Name], we miss you!”)

•🎁 Message 2: Value-Based Offer (Free resource, training, or quick-win content!)

•🏆 Message 3: Exclusive Incentive (A VIP discount or bonus to create urgency!)

•⏳ Message 4: Last Call (”Should we take you off our list?” – 90% of recipients engage with this one!

🚀 Ready to Build This For Real? Here’s How We Can Help

If today’s episode sparked something—and you’re ready to stop duct-taping your business together—here are a few simple ways to take your next step with us. No pressure. Just options.

🧠 Just Getting Started?
Free GHL Made Simple™ Workshop
See how Go High Level actually works without the overwhelm.
👉 www.self-made.biz/workshop

⚙️ Want Your Business in One Place?
Start Your Free Trial of The Hub
Funnels, email, SMS, automations, CRM—one login, one system.
👉 www.self-made.biz/thehub

🛠️ Ready to Build With Guidance?
4-Week GHL Systems Lab
Done-with-you support to build clean, scalable systems fast.
👉 www.self-made.biz/lab

🎓 Want Deep Training + Scale?
Tech Savvy School™
Master systems, automation, and offers with mentorship.
👉 www.techsavvyschool.com

🤝 Not Sure What You Need?
Book a quick 15-min discovery call.
👉 www.self-made.biz/discoverycall

✨ Start where you are. Systems create momentum.

Follow us on IG 👉 @techsavvymentors

In this episode of The Digital Shift™, Jessica Green and Natasha Roberson break down who the Digital Shift Accelerator is designed for—and who it’s NOT for. If you’ve been wondering whether this program is the right move for your business, this episode will give you the clarity you need.

We’ll dive into:
 ✅ The exact type of entrepreneurs who will get massive results inside the Accelerator
 ✅ Why some business owners aren’t ready for this level of automation & strategy
 ✅ 10 undeniable reasons why NOW is the best time to join before you get left behind

If you’re serious about scaling your business, automating your follow-up, and finally getting a proven system in place, this episode is a must-listen.

"The difference between struggling entrepreneurs and thriving ones? A system that works even when you’re not working."

Who This Episode is For:

✅ Social marketers, network marketers, & online entrepreneurs looking for a scalable system
 ✅ Coaches, consultants, and service providers struggling to convert leads into paying clients
 ✅ Business owners frustrated by manual follow-ups & inconsistent sales
 ✅ Entrepreneurs who want automation but feel overwhelmed by tech

🚫 Who This Episode is NOT For:
 ❌ Those looking for overnight success with zero effort
 ❌ Entrepreneurs resistant to learning digital tools & automation
 ❌ People who prefer old-school, manual marketing methods over modern strategies
 ❌ Business owners who aren’t serious about scaling or investing in their growth

🚀 Pick ONE sales or follow-up task you’re doing manually every day.
 📌 Find a way to automate it—whether that’s setting up an email sequence, keyword automation, or CRM follow-up workflow.
 🛠 Implement it this week & start tracking your results.

Key Topics Covered:

1️⃣ Who the Digital Shift Accelerator is For & Why It Works

• The entrepreneurs who THRIVE inside the program (and what makes them different)
• The biggest pain points and roadblocks that this Accelerator solves
• How lead automation, social media keyword tools, and CRM systems transform businesses

2️⃣ Who Should NOT Join This Program

• The wrong reasons people join a coaching or mentorship program

🚀 Ready to Build This For Real? Here’s How We Can Help

If today’s episode sparked something—and you’re ready to stop duct-taping your business together—here are a few simple ways to take your next step with us. No pressure. Just options.

🧠 Just Getting Started?
Free GHL Made Simple™ Workshop
See how Go High Level actually works without the overwhelm.
👉 www.self-made.biz/workshop

⚙️ Want Your Business in One Place?
Start Your Free Trial of The Hub
Funnels, email, SMS, automations, CRM—one login, one system.
👉 www.self-made.biz/thehub

🛠️ Ready to Build With Guidance?
4-Week GHL Systems Lab
Done-with-you support to build clean, scalable systems fast.
👉 www.self-made.biz/lab

🎓 Want Deep Training + Scale?
Tech Savvy School™
Master systems, automation, and offers with mentorship.
👉 www.techsavvyschool.com

🤝 Not Sure What You Need?
Book a quick 15-min discovery call.
👉 www.self-made.biz/discoverycall

✨ Start where you are. Systems create momentum.

Follow us on IG 👉 @techsavvymentors

In this episode of The Digital Shift™, Jessica Green uncovers a critical truth: If your business relies solely on social media to maintain relationships and generate sales, you’re leaving your success in the hands of platforms you don’t control.

But also your company….

I’m going to share my personal experience of losing her Facebook account for nine months and the devastating impact it had on her business. Plus, she breaks down the latest social media shutdowns, bans, and algorithm updates that prove why business owners must shift their focus to owning their audience.

You’ll learn why big businesses collect data, how to stop letting leads slip through the cracks, and why NOW is the time to take control of your audience with automation and direct follow-up.

"The algorithm won’t save your business—owning your audience will."

Who This Episode is For:

• Entrepreneurs relying on social media to connect with leads.
• Business owners frustrated by low engagement and algorithm shifts.
• Social marketers who have lost access to accounts before and want a fail-proof strategy.
• Anyone serious about long-term business stability and revenue growth.

Start taking control of your audience today:

1. Identify ONE way you currently interact with leads on social media.
2. Create a simple lead magnet (guide, checklist, quiz) to move those leads onto YOUR list.
3. Set up an automated follow-up sequence to nurture and convert them into customers.

Key Topics Covered:

1. The Hard Truth: You Don’t Own Your Social Media Audience

• Jessica’s personal story of losing access to her Facebook account for 9 months and what that did to her business.
• The TikTok ban in India & U.S. policy threats—proof that social platforms aren’t guaranteed.
• Facebook disables over 1.3 billion accounts annually—what happens when yours is caught in the crossfire?
• Instagram’s organic reach has dropped below 10%, meaning 90% of your audience never sees your content.

2. Why Big Businesses Focus on Data (And You Should Too)

• Google, Amazon, and Facebook thrive because of one thing: data.
• Retargeting campaign

🚀 Ready to Build This For Real? Here’s How We Can Help

If today’s episode sparked something—and you’re ready to stop duct-taping your business together—here are a few simple ways to take your next step with us. No pressure. Just options.

🧠 Just Getting Started?
Free GHL Made Simple™ Workshop
See how Go High Level actually works without the overwhelm.
👉 www.self-made.biz/workshop

⚙️ Want Your Business in One Place?
Start Your Free Trial of The Hub
Funnels, email, SMS, automations, CRM—one login, one system.
👉 www.self-made.biz/thehub

🛠️ Ready to Build With Guidance?
4-Week GHL Systems Lab
Done-with-you support to build clean, scalable systems fast.
👉 www.self-made.biz/lab

🎓 Want Deep Training + Scale?
Tech Savvy School™
Master systems, automation, and offers with mentorship.
👉 www.techsavvyschool.com

🤝 Not Sure What You Need?
Book a quick 15-min discovery call.
👉 www.self-made.biz/discoverycall

✨ Start where you are. Systems create momentum.

Follow us on IG 👉 @techsavvymentors

In this episode of The Digital Shift™, Natasha Roberson sits down with Leanne Gabriel, a powerhouse in network marketing who took her business from manual hustle to a fully automated, high-performing system—and saw massive results.

For years, Leanne built her business the traditional way—manual follow-ups, live calls, and hands-on team training. But everything changed when she partnered with us to infuse technology into her systems. Now, with automation running her follow-ups, event registrations, and team duplication process, her business is scaling like never before.

If you’re a network marketing leader still relying on manual efforts and wondering how to reach the next level, this episode is your roadmap to transforming your business with tech-powered automation.

“When you want to go to the next level, it comes down to your systems and how well you infuse tech into them. Automation doesn’t replace leadership—it amplifies it.”

Who This Episode is For:

✔ Network marketing leaders who want to scale beyond manual efforts.

✔ Entrepreneurs struggling with event attendance and follow-up.

✔ Business owners who need a duplicatable system that works at scale.

✔ Leaders ready to automate without losing authenticity in their connections.

Actionable Step:

Evaluate your current follow-up process and pinpoint where you’re losing engagement. Identify one step—whether it’s event registration, post-call follow-ups, or team onboarding—that can be automated this week for greater efficiency.

Key Topics Covered:

✅ Leanne’s Journey: From Old-School Hustle to Tech-Driven Growth

✅ The Power of Event Automation: How Her Team Now Shows Up Like Never Before

✅ Building a Seamless Registration & Follow-Up Process for Weekly Calls

✅ How Automation Ensures Duplication Beyond Just Level 1 & 2 in Your Team

✅ Retention vs. Recruitment: Why Keeping People Plugged In is the Key to Growth

✅ Why Leaders Need to Infuse Technology Into Their Systems to Scale

✅ How The Self Made Hub Took Her Business to the Next Level

🚀 Ready to ditch manual hustle and step into tech-powered success like Leanne?

Start automating your business today with The Self Made Hub, where follow-ups, registration, and team training

🚀 Ready to Build This For Real? Here’s How We Can Help

If today’s episode sparked something—and you’re ready to stop duct-taping your business together—here are a few simple ways to take your next step with us. No pressure. Just options.

🧠 Just Getting Started?
Free GHL Made Simple™ Workshop
See how Go High Level actually works without the overwhelm.
👉 www.self-made.biz/workshop

⚙️ Want Your Business in One Place?
Start Your Free Trial of The Hub
Funnels, email, SMS, automations, CRM—one login, one system.
👉 www.self-made.biz/thehub

🛠️ Ready to Build With Guidance?
4-Week GHL Systems Lab
Done-with-you support to build clean, scalable systems fast.
👉 www.self-made.biz/lab

🎓 Want Deep Training + Scale?
Tech Savvy School™
Master systems, automation, and offers with mentorship.
👉 www.techsavvyschool.com

🤝 Not Sure What You Need?
Book a quick 15-min discovery call.
👉 www.self-made.biz/discoverycall

✨ Start where you are. Systems create momentum.

Follow us on IG 👉 @techsavvymentors

In this episode of The Digital Shift™, Natasha Roberson dives deep into the power of a 90-day game plan and why it’s the ultimate strategy for creating momentum, scaling your business, and breaking free from the cycle of inconsistency.

Natasha shares her personal experience with 90-day sprints—how they helped her stay focused, eliminate distractions, and drive real results in her business. If you’ve ever felt stuck, overwhelmed, or caught in the loop of starting and stopping, this episode will give you the exact framework to shift from passive action to intentional execution.

You’ll learn:

 Why 90 days is the sweet spot for seeing tangible results without burnout.

How to time-block for success and stay accountable to your goals.

The three key phases of a 90-day sprint—Foundation, Growth, and Expansion.

How to automate and systemize your success so you can scale faster.

The role of digital tools & tech in driving consistency, automation, and follow-up.

By the end of this episode, you’ll walk away with a step-by-step blueprint to launch, grow, and scale your business in the next 90 days—without feeling overwhelmed.

 “If you don’t win, who loses? Your family, your future clients, your team. Success isn’t just about hitting goals—it’s about creating a system that works for you.”

Who This Episode is For:

Entrepreneurs who feel stuck in start-stop cycles and want a clear path forward.

Business owners who struggle with time management and need a proven system for success.

Network marketers, coaches, and online business owners ready to scale with systems & automation.

Leaders who want accountability, structure, and a roadmap to exponential growth.

Actionable Step:

📌 Map out your next 90-day game plan today.

•Set clear, measurable goals (e.g., # of leads, sales, revenue).

•Time block your schedule—eliminate distractions.

•Identify one system or task you can automate this week to free up time.

•Get an accountability partner or coach to keep you on track.

Commit to the next 90 days—no excuses, all-in execution! 🚀

Key Topics Covered:

🎯 Why 90 Days? – The proven strategy for long-term momentum without burnout.

⏳ Time-Blocking for Success – How to st

🚀 Ready to Build This For Real? Here’s How We Can Help

If today’s episode sparked something—and you’re ready to stop duct-taping your business together—here are a few simple ways to take your next step with us. No pressure. Just options.

🧠 Just Getting Started?
Free GHL Made Simple™ Workshop
See how Go High Level actually works without the overwhelm.
👉 www.self-made.biz/workshop

⚙️ Want Your Business in One Place?
Start Your Free Trial of The Hub
Funnels, email, SMS, automations, CRM—one login, one system.
👉 www.self-made.biz/thehub

🛠️ Ready to Build With Guidance?
4-Week GHL Systems Lab
Done-with-you support to build clean, scalable systems fast.
👉 www.self-made.biz/lab

🎓 Want Deep Training + Scale?
Tech Savvy School™
Master systems, automation, and offers with mentorship.
👉 www.techsavvyschool.com

🤝 Not Sure What You Need?
Book a quick 15-min discovery call.
👉 www.self-made.biz/discoverycall

✨ Start where you are. Systems create momentum.

Follow us on IG 👉 @techsavvymentors

In this episode of The Digital Shift™, Natasha Roberson sits down with network marketing coach and leadership mentor Rob Sperry to discuss one of the most overlooked keys to success: onboarding for duplication and retention.

Rob breaks down the what—what a duplicatable onboarding system needs to include—and the how—how to leverage automation and technology to create a seamless, scalable process for both team members and customers.

Together, they uncover why so many entrepreneurs and network marketers struggle with retaining and activating their teams, why traditional onboarding often fails, and how the right systems can ensure long-term success instead of constant recruitment burnout.

If you’re looking to create leverage, duplication, and automation in your business while keeping the personal touch intact, this episode is packed with game-changing insights you can implement immediately.

“Success isn’t just about recruiting—it’s about keeping people engaged and guiding them on a journey to results.”

Who This Episode is For:

✔ Network marketing leaders looking to scale with a duplicatable system.

✔ Entrepreneurs struggling with retention and team activation.

✔ Business owners wanting to use technology to simplify onboarding and follow-up.

✔ Leaders ready to stop answering the same questions over and over and start automating the process.

Review your current onboarding process. Identify one key area where you lose engagement—whether it’s team activation, product education, or follow-up—and implement a systemized solution to fix it this week.

Key Topics Covered:

✅ The Importance of Onboarding: Why most businesses struggle with retention and duplication.

✅ What Every Successful Onboarding System Must Have: The essential steps for new team members and customers.

✅ How to Avoid ‘The Leaky Bucket’ Syndrome: The common pitfalls that cause team members and customers to disappear.

✅ Building a System That Works at Every Level: Why duplication shouldn’t stop at level two or three—it should scale through your entire organization.

✅ How to Use Automation to Ensure Consistency: Why leaders need to remove themselves from the equation while still being the guiding voice.

✅ Leveraging the

🚀 Ready to Build This For Real? Here’s How We Can Help

If today’s episode sparked something—and you’re ready to stop duct-taping your business together—here are a few simple ways to take your next step with us. No pressure. Just options.

🧠 Just Getting Started?
Free GHL Made Simple™ Workshop
See how Go High Level actually works without the overwhelm.
👉 www.self-made.biz/workshop

⚙️ Want Your Business in One Place?
Start Your Free Trial of The Hub
Funnels, email, SMS, automations, CRM—one login, one system.
👉 www.self-made.biz/thehub

🛠️ Ready to Build With Guidance?
4-Week GHL Systems Lab
Done-with-you support to build clean, scalable systems fast.
👉 www.self-made.biz/lab

🎓 Want Deep Training + Scale?
Tech Savvy School™
Master systems, automation, and offers with mentorship.
👉 www.techsavvyschool.com

🤝 Not Sure What You Need?
Book a quick 15-min discovery call.
👉 www.self-made.biz/discoverycall

✨ Start where you are. Systems create momentum.

Follow us on IG 👉 @techsavvymentors

In this episode of The Digital Shift™, Natasha Roberson sits down with Jess Green to dive deep into her new book, Super Power to Super Profit. Jess shares her entrepreneurial journey and the powerful strategies she has used to transform her expertise into a thriving business. From leveraging digital systems to optimizing business frameworks, she unpacks the mindset shifts and actionable steps that have helped her scale her success.

Together, they discuss the importance of monetizing your superpower, creating strategic business models, and using technology to remove roadblocks. If you’re looking to transform your knowledge and skills into a profitable, scalable business, this episode is a must-listen!

“Your superpower isn’t just what you’re great at—it’s what the world is waiting for. The key is learning how to turn it into profit.”

Who This Episode is For:

•Entrepreneurs struggling to monetize their skills.

•Coaches, consultants, and business owners ready to scale.

•Creators looking to build a sustainable, automated business model.

•Anyone seeking clarity on their business strategy and long-term growth.

Actionable Step:

Identify your unique superpower and outline three ways you can monetize it. Whether it’s through coaching, digital courses, memberships, or service-based offerings, take one step today toward turning your expertise into income.

Key Topics Covered:

•Jess’s Journey: How she transitioned from expertise to profitability.

•The Power of Systems: Why structure and automation are the keys to sustainable business success.

•Scaling Smart: How to build frameworks that grow with you.

•Overcoming Roadblocks: The mindset shifts required to break through income ceilings.

•The Self Made Hub: How tech-infused strategies are fueling business success.

Want to learn how to transform your skills into profit? Grab Super Power to Super Profit today at www.self-made.biz/book.

And if you loved this episode, don’t forget to leave a review and share it with your network!

🚀 Ready to Build This For Real? Here’s How We Can Help

If today’s episode sparked something—and you’re ready to stop duct-taping your business together—here are a few simple ways to take your next step with us. No pressure. Just options.

🧠 Just Getting Started?
Free GHL Made Simple™ Workshop
See how Go High Level actually works without the overwhelm.
👉 www.self-made.biz/workshop

⚙️ Want Your Business in One Place?
Start Your Free Trial of The Hub
Funnels, email, SMS, automations, CRM—one login, one system.
👉 www.self-made.biz/thehub

🛠️ Ready to Build With Guidance?
4-Week GHL Systems Lab
Done-with-you support to build clean, scalable systems fast.
👉 www.self-made.biz/lab

🎓 Want Deep Training + Scale?
Tech Savvy School™
Master systems, automation, and offers with mentorship.
👉 www.techsavvyschool.com

🤝 Not Sure What You Need?
Book a quick 15-min discovery call.
👉 www.self-made.biz/discoverycall

✨ Start where you are. Systems create momentum.

Follow us on IG 👉 @techsavvymentors

In this episode of The Digital Shift™, Jessica Green sits down with Sheri Winesett, a leadership expert with over two decades of experience coaching entrepreneurs, CEOs, and executives. Sheri shares transformative insights from her bestselling book, Transparent Leadership, and discusses how embracing authenticity can revolutionize leadership styles, build trust, and create sustainable growth.

Discover how Sheri leverages Self Made Hub to scale her programs, including a 7-day leadership challenge and a 12-week accelerator, to create a lasting impact. If you want to step into transparent leadership, foster a winning team culture, and scale your business using tech, this episode is a must-listen.

“The two superpowers in your business are YOU and SYSTEMS. When they align, growth becomes inevitable.”

Who This Episode is For:

• Entrepreneurs and executives seeking to elevate their leadership skills.
• Leaders struggling to balance authenticity and authority.
• Business owners wanting to scale their impact using technology.
• Anyone curious about how transparency fosters trust and team success.

Reflect on your leadership habits: Identify one area where you can incorporate more transparency with your team. Then, take Sheri’s 7-day challenge to build your leadership toolkit.

Key Topics Covered:

Sheri’s Background and Journey:

• Over 20 years coaching over 1,000 entrepreneurs and executives.
• Author of Transparent Leadership for Women Who Mean Business.
• Former COO at John Mattone Global and CEO of Intelligent Leadership Executive Coaching.
• Creator of leadership programs built on the Self Made Hub platform.

Transparent Leadership Framework:

1. Core Elements: How transparency builds trust, enhances communication, and aligns teams for success.
2. Balancing Knowledge and Wisdom: Practical ways leaders can grow their influence while staying authentic.
3. Motivating Teams: Strategies for fostering a high-performing, inspired workplace culture.
4. 90-Day Leadership Action Plan: A sneak peek into actionable steps for leadership transformation.

Scaling

🚀 Ready to Build This For Real? Here’s How We Can Help

If today’s episode sparked something—and you’re ready to stop duct-taping your business together—here are a few simple ways to take your next step with us. No pressure. Just options.

🧠 Just Getting Started?
Free GHL Made Simple™ Workshop
See how Go High Level actually works without the overwhelm.
👉 www.self-made.biz/workshop

⚙️ Want Your Business in One Place?
Start Your Free Trial of The Hub
Funnels, email, SMS, automations, CRM—one login, one system.
👉 www.self-made.biz/thehub

🛠️ Ready to Build With Guidance?
4-Week GHL Systems Lab
Done-with-you support to build clean, scalable systems fast.
👉 www.self-made.biz/lab

🎓 Want Deep Training + Scale?
Tech Savvy School™
Master systems, automation, and offers with mentorship.
👉 www.techsavvyschool.com

🤝 Not Sure What You Need?
Book a quick 15-min discovery call.
👉 www.self-made.biz/discoverycall

✨ Start where you are. Systems create momentum.

Follow us on IG 👉 @techsavvymentors

In this episode of The Digital Shift™, Natasha Roberson walks you through the blueprint for creating a 14+ point customer journey that transforms leads into loyal customers and advocates. From the first touchpoint to long-term retention strategies, this episode dives into the power of intentional customer experiences.

Natasha shares the critical steps for mapping out your customer’s journey—from awareness and consideration to conversion, retention, and advocacy. Along the way, she provides advice on using automation, email campaigns, and follow-ups to nurture relationships while saving time and scaling your business.

If you’re ready to create a seamless, value-driven experience for your customers, this episode is your ultimate guide to success.

“Customer loyalty isn’t built in one moment—it’s earned through a consistent, value-driven journey.”

Who This Episode is For:

•Entrepreneurs overwhelmed by customer retention challenges and follow-ups.

•Network marketers and small business owners looking to create a replicable and scalable customer experience.

•Business owners seeking to optimize their processes with a comprehensive, automated customer journey.

Actionable Step:

Map out the stages of your customer journey. Write down 3-5 touchpoints for each stage (awareness, conversion, retention, and advocacy), and identify where automation can improve consistency and results.

Key Topics Covered:

•Understanding the Customer Journey: Breaking down the stages from awareness to advocacy and why each is critical to long-term success.

•The 14+ Point Experience: How to map out meaningful touchpoints to guide your customer from lead to loyal advocate.

•High-Value Automations to Implement:

1.Welcome Sequence: Captivate new leads and build trust with immediate engagement.

2.Follow-Up Campaigns: Turn “interested” leads into buyers with consistent nurturing.

3.Retention Workflows: Keep customers coming back with timely updates, offers, and engagement.

•The Role of Automation in Scaling: Natasha explains how automation bridges gaps, saves time, and enhances your ability to provide a seamless customer experience.

•Real-World Application: Examples of businesses successfully implementing the 14+ point journey and the results

🚀 Ready to Build This For Real? Here’s How We Can Help

If today’s episode sparked something—and you’re ready to stop duct-taping your business together—here are a few simple ways to take your next step with us. No pressure. Just options.

🧠 Just Getting Started?
Free GHL Made Simple™ Workshop
See how Go High Level actually works without the overwhelm.
👉 www.self-made.biz/workshop

⚙️ Want Your Business in One Place?
Start Your Free Trial of The Hub
Funnels, email, SMS, automations, CRM—one login, one system.
👉 www.self-made.biz/thehub

🛠️ Ready to Build With Guidance?
4-Week GHL Systems Lab
Done-with-you support to build clean, scalable systems fast.
👉 www.self-made.biz/lab

🎓 Want Deep Training + Scale?
Tech Savvy School™
Master systems, automation, and offers with mentorship.
👉 www.techsavvyschool.com

🤝 Not Sure What You Need?
Book a quick 15-min discovery call.
👉 www.self-made.biz/discoverycall

✨ Start where you are. Systems create momentum.

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