The Disenfranchised

The Disenfranchised

By Ed PurnellBusinessEntrepreneurship
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The Disenfranchised episodes

  • Ed Purnell - 5 Lessons Learnt From Interviewing Founders and Experts From the Franchising Industry -

    This is a bonus episode where I share with you the lessons I've learnt from interviewing Founders and Experts from around the franchising industry.


    I also share a little about my background and why I started this podcast, just for a little bit of background context!


    You can find me on LinkedIn here - https://www.linkedin.com/in/edpurnell/

    Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!

    For more insights into the franchising world check out The Franchised at - www.thefranchised.com

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    This episode was powered by Cymphony.

    Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.

    Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

    21 min
  • Tim Morris - Cymphony - Follow the manual

    It takes a months to develop a customer and seconds to loose them.



    It's why providing a high quality and personalised service is so important in today's world, where we are all used to receiving personalised dashboards, news, shopping recommendations and Netflix movies!

    Finding the best way to create this in a start up business, however can be a real challenge especially when there is a real pressure to secure revenue.

    Buying in to an established, franchised business gives you you a template to follow and support from others who are also focused on making the brand successful.


    We dive into this in more detail in this week's special episode featuring Tim Morris the Managing Director of sponsors to our podcast Cymphony.

    We also talk about:


    - Franchises within franchises

    - Exit strategies

    - The level of support given by franchisors

    - The biggest challenges faced by franchisees

    - The importance of immediacy in sales


    You can find Tim on LinkedIn - https://www.linkedin.com/in/tim-morris-6a956b16/ 


    Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!

    For more insights into the franchising world check out The Franchised at - www.thefranchised.com

    --------------------------------------------------------------------------------------------

    This episode was powered by Cymphony.

    Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.

    Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

    1 hr 1 min
  • Luke Chadwick - Football Fun Factory - Don't put it off

    You don't get anywhere in life without taking a chance.


    We invited a premier league title winner for an interview and it paid off!


    Speaking with ex-professional footballer Luke Chadwick, we discovered that he believes education and fun are two of the most important things in life, as well as giving something back to the next generation.


    He is doing the latter through his involvement with Football Fun Factory as we find out what he is doing today after a successful football career in this episode.

    We also speak about:

    - What it was like to play for Manchester United and win the Premier League title

    - Leadership and setting the tone

    - The importance of fun in business and learning

    - What it was like to be coached by Sir Alex Ferguson and other high level football coaches

    - The best players he has played with and against

    - What it's like to now be coaching kids and the business opportunity this offers to everyone


    You can find Luke on LinkedIn - https://www.linkedin.com/in/luke-chadwick-535b80105/ , Football Fun Factory here - https://www.thefootballfunfactory.co.uk/ 


    Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!


    For more insights into the franchising world check out The Franchised at - www.thefranchised.com

    --------------------------------------------------------------------------------------------

    This episode was powered by Cymphony.

    Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.

    Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

    53 min
  • Matt O'Neil - Franchise Advisory Services & Franchise Matchmaking Services - Can you see yourself as a business owner?

    What does success look like for you?  


    For many it's taking your private jet to your uninhabited island, where on the beach sits your luxury mansion with 3 swimming pools and a Lamborghini, Bentley and Aston Martin sitting in the garage.  

    It's not totally realistic for all of us though and it wouldn't even guarantee happiness.   

    Isn't that what success really is though?  

    You can find happiness in an employed position of course, but you can also find it in many other ways.


    On this episode we speak with Matt O'Neil, who has found his own success in helping others to achieve their dreams through franchising.  

    We hear about his career journey in this episode and also speak about:

    - Taking on responsibility  

    - The challenges of being a franchisor 

    - What it's like to sell on a business 

    - What a potential franchisee should look like 

    - The comparison between baking a cake and franchising 

    - What research you need to do before investing in a business or franchise 

    - The mindset required to be a successful business owner  


    You can find Matt on LinkedIn - https://www.linkedin.com/in/matthewoneil/ , Franchise Matchmaking services here - https://www.franchisematchmaker.co.uk/ and Matt's Franchise Advisory videos here - https://www.franchise-seminars.info/   


    Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!      


    For more insights into the franchising world check out The Franchised at - www.thefranchised.com  


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    This episode was powered by Cymphony.      


    Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.      


    Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

    1 hr
  • Chris Wyle - School is Easy & Pitman Training - Being a franchisee of multiple territories takes courage

    When starting your own business there is always an element of risk and many people find fear when faced with the potential pitfalls of failure.


    It takes courage and determination to build and grow a business a successful, especially when you have to make an upfront investment.

    On this episode we speak with Chris Wyle, who has taken courage to the next level as a Franchisee of multiple territories for Pitman Training and Master Franchisee for School Is Easy.

    We hear about his career journey in this episode and also speak about:

    - The responsibilities of hiring your first member of staff

    - Supporting local communities

    - Choosing the right location for your business

    - The learning loss in children since the pandemic

    - Benefits of being part of a network

    - The importance of courage in business

    - And of course much, much more!

    You can find Chris on LinkedIn - here, Pitman Training here - https://www.pitmantrainingfranchise.com and School is Easy here - https://franchise.schooliseasy.com/ 


    Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!    


    For more insights into the franchising world check out The Franchised at - www.thefranchised.com


    --------------------------------------------------------------------------------------------    


    This episode was powered by Cymphony.    


    Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.    


    Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

    58 min
  • Krishma Vaghela -- The Franchising Centre & Franchise Futures - It's all about the passion

    What is the secret to running your own successful business?

    Business Development, commitment and drive are all very important factors, but maybe most important is passion!  A passion for helping others is the reason why Krishma Vaghela started her business Franchise Futures, helping franchisees and franchisors through  guidance and mentoring.

    We hear about her career journey in this latest episode of The Disenfranchised and also speak about:

    • Proactivity creating opportunity
    • The challenges of starting a business
    • Benefits of working for an employer that is a franchise
    • What a business needs to be able to franchise
    • The ideal mindset for a franchisee
    • Why franchisees fail
    • How to spot a franchisor that has the wrong structure in place
    • And much, much more!

      • You can find Krishma on LinkedIn - here and her business Franchise Futures here - http://www.franchisefutures.co.uk/  Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!    For more insights into the franchising world check out The Franchised at - www.thefranchised.com--------------------------------------------------------------------------------------------    This episode was powered by Cymphony.    Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.    Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

      1 hr
    • Darren Taylor - Taylor Made Franchising - Look for the BFA accreditation

      There are no guarantees in life or in business...




      Well maybe a couple, but you can find ways to minimise risk when you're looking to invest in your future.

      Speaking with the entrepreneurial Darren Taylor Founder of Taylor Made Franchising, we learn the inspirational story of how he used blind ambition to drive his career, as well as taking calculated risks.

      From Electrician to business owner at 29 years old through to Owner of multiple franchised businesses, this story will help you to realise that anything is possible with hard work and determination.

      In this episode we also speak about:

      • The different models of franchising
      • The transition from manual work to working behind a desk
      • What to look for in a franchise to minimise risk
      • The BFA accreditation and why it's a useful resource
      • Stacking multiple businesses and how to manage them
      • And finally the risks of digging holes! 


        • You can find Darren on LinkedIn - https://www.linkedin.com/in/darren-taylor-b2b07132/ and his business Taylor Made Franchising here - https://www.taylormadefranchising.co.uk/


        Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!  

        For more insights into the franchising world check out The Franchised at - www.thefranchised.com
        --------------------------------------------------------------------------------------------  

        This episode was powered by Cymphony.  

        Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.  

        Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses. 

        40 min
      • Simon Bartholomew - Oscar Pet Foods - Find a great Founder's story

        Start with "Why"



        Why does the business exist?

        Why do they operate in this way?

        Why did they franchise?



        By doing this you can learn whether a business or brand aligns with your own values. 


        It's vitally important if you're considering investing your own money into a franchise license. That's why learning Founder's stories should be an essential step you should conduct in your research while doing due diligence on a franchised brand.


        We talk about this more with Simon Bartholomew, Franchise Director of Oscar Pet Foods & Non-Exec Director for the British Franchise Association, in the latest episode of #TheDisenfranchised. 


        We also discuss:

        • How even large franchised brands are full of local people giving back to the local community
        • The difference between brands in the same sector
        • Honest label policies
        • The BFA accreditation and what it means in your franchise research
        • Where franchisors make money
        • Responsibilities between franchisor and franchisees


          • You can find Simon on LinkedIn - https://www.linkedin.com/in/simon-bartholomew-qfp-563aa614/


          Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!

          For more insights into the franchising world check out The Franchised at - www.thefranchised.com

          --------------------------------------------------------------------------------------------

          This episode was powered by Cymphony.

          Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.

          Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

          1 hr 11 min
        • Vicki Mitman - NMW Legal - Leverage your transferable skills

          If you have a passion in life pursue it.


          You only have one life and there is no better time than now. Sure it may be scary to start something new, but you probably have more transferable skills than you realised.

          We explore this thought and shift in mindset with Franchise Lawyer, Vicki Mitman, who shares her perspective having built her own side business around her own passions as an Executive Coach.

          We also speak about:

          • The importance of legal contracts in the franchisee/franchisor relationship
          • The complexities around reselling a franchise license
          • Why Franchise Operations manuals should be a flexible document
          • Giving advise vs helping someone make a good choice
          • Why side hustles can be a way to follow your passion
          • Why you should consider outsourcing as you build your business

            • You can find Vicki on LinkedIn - https://www.linkedin.com/in/vickimitman/


            Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!

            For more insights into the franchising world check out The Franchised at - www.thefranchised.com

            --------------------------------------------------------------------------------------------

            This episode was powered by Cymphony.

            Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.

            Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

            55 min
          • Richard Elms - Baby Ballers - Accept that you are going to make mistakes

            The only person to never make a mistake is a person who does nothing.


            If you want to build your own business you need to be willing to make mistakes, embrace them even. If you do you will learn far more than if you take too much caution over everything.

            In this episode we speak with Richard Elms, Founder & Owner of Baby Ballers, about this topic as he shares his career journey and how he has managed to build and grow an international business using a franchised model.

            We also speak about:

            • The challenges around not knowing what you want to do in your career
            • Why you don't have to be a footballer to work in the football industry
            • The inspiration behind why he started Baby Ballers
            • The interdependent relationship between franchisor and franchisee
            • Opportunities for University students to start their own business
            • And much, much more!


              • You can find Richard on LinkedIn - https://www.linkedin.com/in/richard-elms-b0004a155/ and his business Baby Ballers here - https://babyballers.com/

              Thanks for listening and if you enjoyed this episode, don't forget to hit the subscribe button for the latest episodes!

              For more insights into the franchising world check out The Franchised at - www.thefranchised.com

              --------------------------------------------------------------------------------------------

              This episode was powered by Cymphony.

              Cymphony is a premium communications provider with services available to you that include a telephone answering service, managed live chat, and virtual personal assistants with your customer relationship building at its heart.

              Visit www.cymphony.co.uk/disenfranchised to find out more about Cymphony and the services they offer to franchised businesses.

              1 hr 3 min

            About The Disenfranchised

            From the publisher's feed

            Hear from entrepreneurs, experts and leaders from across the franchised community discovering their life stories and their tips for success away from the typical 9-to-5 grind.