The DocBuddy Journal

Dr. Norris is a practicing anesthesiologist who works to improve the business intelligence of all healthcare providers. When he's non-clinical, he serves as a consultant and educator, helping physicians and practices survive and thrive by teaching the business knowledge they need to create their desired practice. He shares his expertise via his books, articles, teaching, speaking, and podcast.

Links for Dr. Norris

• Website
• LinkedIn
• Facebook
• Amazon
• Barnes & Noble

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Beth Lachance, who leads Global Medical a provider of trained medical virtual assistants,  joined the show to share her expertise on how medical organizations can overcome staffing challenges to improve morale and improve operational efficiency.

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Daniel Blumenthal MD MBA joined the show to discuss technology and its impact to value based care in cardiology.

Dr. Blumenthal received his MD and MBA degrees from Harvard Medical School and Harvard Business School and trained in internal medicine and cardiology at the Massachusetts General Hospital. Dr. Blumenthal is a past recipient of the American Heart Association’s Laennec Young Clinician Award and an accomplished health services and cardiovascular disease outcomes researcher whose previous work has focused on innovations in payment model design, quality improvement in cardiology, and leadership development. He has published over 50 manuscripts in peer-reviewed journals.

You can follow Dr. Blumenthal on X @blumenthalDM1 and on LinkedIn.  Learn more about his work at https://cvausa.com/.

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Christie Callahan, Chief Operating Officer of Arrive Health, joined the show to discuss how price transparency can build patient trust, improve health outcomes, and reduce administrative burden for healthcare organizations.

Christie also shared her perspective on the consumerization of healthcare and why getting the right information to a provider at the point of care is critical.

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This was a 2 topic show where we looked at

• JAMA's Diagnostic Accuracy of a Large Language Model in Pediatric Case Studies
  • If you've been paying attention, the performance (or lack thereof) will not shock you.
• The State of Labor Costs: 3 Stats to Know from Becker's ASC.
  • Find out how much the price of practice medicine is increased, the amount of operating revenue it takes an ASC to stay fully staffed, and the going rate for per physician expenses.

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Lisa Blue, Chief of Clinical Innovation with Providertech, stopped by The DocBuddy Journal to discuss effective patient engagement strategies that improve operational efficiencies for healthcare organizations.

One of her key takeaways to scaling meaningful patient engagement efforts is that “shame is not a motivator.”  Listen to the episode to learn what you should be doing to deliver effective communication to your patients instead.

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In this episode we examine the Becker's article "What ASCs are worried about as 2023 comes to a close" and compare the responses to what guests of The DocBuddy Journal shared as priorities for ASCs and other healthcare organizations going in to the new year.

For housekeeping, this episode of the show is the last one we'll publish in 2023.  See you back in 2024!  Check out our backlog of episodes at https://docbuddy.com/podcast in the meantime.

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In this wide ranging conversation with bonafide surgery center expert David Howerton we covered topics like case profitability, cyber security, and much more like:

• Macro pressures impacting the ASC landscape.
• The consumerization of healthcare and how surgery centers can best position themselves for this reality.
• Things ASCs administrators and owners should be thinking about for 2024.

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Amanda Brisebois MD MSc CEC joined Erik Sunset on the pod this week to discuss how she helps providers turn conflict into opportunity and get back to medicine!

Listen to get Dr. B's pro tips on:

• Physicians becoming leaders in their organizations.
• Navigating all of the different types of conflict physicians encounter over the course of their career.
• Why dropping yourself "into the pod" is the most effective ways leaders can help their physicians achiever a better work life.

Learn more about Dr. Brisebois at her website.

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Oakkar Oakkar, CEO of Keona Health, joined us on this episode of The DocBuddy Journal to discuss patient access, the consumerization of healthcare, and how good technology can have a positive impact on patients, providers, and even payers!

Plus, get Oakkar's thoughts on one of his favorite subjects: artificial intelligence in healthcare.

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