The Ecommerce Industry Insiders Podcast by Sermondo

This episode features Jimi Patel and Brijesh Singha from eStore Factory.“We know what we are doing and it’s not like we are taking the project from one side and then hand it over to freelancers on the other side.“

eStore Factory is a Full-Service Ecommerce Agency that offers a wide range of Ecommerce services, including Amazon SEO, Amazon PPC, Amazon product listing optimization, Amazon Product Research, Amazon Storefront design, Amazon Enhanced Brand Content and more.In this interview, Jimi, Brijesh and Toby talk about eStore Factory how they are different from other Ecommerce agencies.Among other topics we discuss the biggest success factors on Amazon and mistakes many sellers should avoid.

Timestamps

02:57 – What is your team and working culture like at eStore Factory?

Helpful Links

► Any questions? Reach out by using our contact form.

“Whether you’re selling your Amazon business to us or someone else, there’s always a risk that the deal eventually doesn’t close, so you gotta make sure that you continue to operate it like it’s not gonna sell.“

This episode features Ryan Gnesin, Founder and CEO at Elevate Brands.

Elevate is one of the world’s leading acquirers of Amazon FBA businesses. Ryan and his international team buy, scale, and operate consumer-leading of Amazon brands, elevating them to their full potential.

In this interview, Ryan and Kristina talk about how Elevate Brands works, what sellers need to consider and keep in mind when selling their Amazon business, and how to make sure you get the highest possible valuation for it.

Part 1: About Elevate Brands

1:30​ Does your team work remote?

2:15​ What is Elevate Brands?

2:57​ The reason for rebranding Recom Brands to Elevate Brands

4:00​ Since when is Elevate Brands around?

5:00​ Do you buy US-American Amazon brands only or also European brands?

5:37​ What’s the size or value of the brands that you typically buy?

6:46​ How do you determine the value of a brand and how does the selling process look like?

8:45​ The perfect timing for selling an Amazon business

10:40​ What’s the most common reason for Amazon sellers to sell their business?

12:09​ What’s your opinion on FBA brokers? Are they useful? Should sellers use a broker?

14:00​ Advantages of selling your business directly to an acquisition company

15:14​ How long does it take to sell an Amazon business?

17:15​ Why should Amazon sellers choose Elevate Brands as a buyer for their business?

19:09​ The emotional side of selling your Amazon business – How will Elevate treat brands after acquiring them?

20:15​ How many Amazon sellers have already sold their business to you?

20:35​ Could you name three things that your clients say about Elevate Brands?

21:38​ What’s the main mistake that Amazon sellers make when selling their business?

23:48​ Are there any non-compete clauses in your contracts?

Part 2: Personal Questions

24:45​ What made you decide to become an entrepreneur and found Recom Brands?

27:22​ How important the learning-by-doing approach is for entrepreneurs

28:43​ What does your typical day look like?

31:10​ What is a skill or character trait that you wish you had but you dont have right now?

32:54​ If you could have a superpower what would it be?

43:40 If you could hire a famous person to work for or with you, who would it be and why?

35:25​ If you could ask Andy Jassy one thing or for one thing, what would it be?

37:33​ Ryan’s 120 Second Tip for Amazon Sellers

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Helpful Links

► Find & contact PickFu on Sermondo: https://sermondo.com/listing/elevate-brands/

► You can also watch every Sermondo Talks episode on YouTube: https://www.youtube.com/c/SERMONDO

► Are you an Amazon seller and you’re looking for reliable service providers that help you improve your business? Sermondo has them all! Simply fill out our matching form with your requirements and we will find the perfect service provider for you: https://sermondo.com/for-sellers/​​​

► Any questions? Reach out by using our contact form: https://sermondo.com/faq-contact/

"The human brain – at the end of the day – is just a giant graphics processor [...] So when you're thinking of optimizing your listing from a conversion optimization standpoint, you really need to think about what you can do to send the clearest, concise messages to your customer in the smallest amount of time possible."

This episode features Anthony Cofrancesco, Industry Liasion at PickFu. PickFu is an online polling service that Amazon sellers can use to test different versions of marketing assets to see what sells. With PickFu, you can test your product ideas, packaging designs, and other marketing concepts with customers who represent your ideal target audience. 

Anthony and Kristina talk about PickFu, what mistakes most Amazon sellers make, how to avoid them, and how to convince your customers in just a split second to buy your product.

Part 1: About PickFu

2:02​ Why did you decide to leave your listing optimization company and start working for PickFu?

3:32​ What is PickFu?

4:20​ PickFu Live Demo

4:58​ How to create a new poll

6:08​ How to define your targeting audience

6:52​ What PickFu polls can be used for

7:14​ How the PickFu poll results look like

7:45​ How long does it take to get the poll results?

9:53​ Do real people answer the polls?

10:10​ How do you make sure that the panel members are qualified?

15:50​ How many clients have used PickFu yet?

18:22​ Do you plan to make PickFu available in Europe and other markets as well?

20:32​ How much does PickFu cost?

22:48​ How much does the price increase for every character trait I add to my panel? 

24:16​ What happens when I’m not happy with PickFu?

25:43​ What do clients say about PickFu?

Part 2: Personal Questions

27:51​ How does your typical day look like?

28:56​ What do you love about eCommerce?

30:33​ What is a skill or characteristic that you wish you had but you don’t have right now?

33:25​ If you could ask Jeff Bezos something or for one favor, what would it be?

34:37​ Anthony’s 60 Seconds of Amazon Advice

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Helpful Links

► Find & contact PickFu on Sermondo: https://sermondo.com/listing/pickfu/​

► Get 50% off your first poll with the code "SERMONDO"

► Tired of seeing my face? You can also listen to every Sermondo Talks episode on our podcast: https://anchor.fm/sermondo​​

► Are you an Amazon seller and you’re looking for reliable service providers that help you improve your business? Sermondo has them all! Simply fill out our matching form with your requirements and we will find the perfect service provider for you: https://sermondo.com/for-sellers/​​

► Any questions? Reach out by using our contact form: https://sermondo.com/faq-contact/

“Some sellers think PPC is like a magic pill [..] but each campaign has to be created and managed individually”

This episode's guest is Vitalii Khyzhniak, Chief Growth Officer at Profit Whales.

Vitalii talks about the Profit Whales Software, the founding story of the company and why increasing your conversion rate should be any Amazon seller's #1 goal.

Part 1: About Profit Whales

1:14 What is Profit Whales?

1:29 Which software and tools do you provide?

2:18 How long has Profit Whales been in business already?

2:53 Do you also provide additional services?

4:18 Why do you know so much about Amazon, have you ever been an Amazon seller yourself?

5:20 Can you tell me more about the Zero to Hero Tool?

7:17 Can you also give us some information about the PPC optimization tool?

8:50 What’s your vision and your next steps? More tools?

10:42 What does your pricing look like?

11:53 Can I get a demo before committing to subscribe to Profit Whales?

13:05 What happens if a client isn’t happy with Profit Whales?

15:33 In your own words, what are three things that your clients say about you?

18:32 In your own words, what is the main mistake Amazon sellers make in regards to their PPC management?

21:29 How do you stay up to date with all the changes Amazon implements?

22:26 Anything you’d like to add about Profit Whales?

Part 2: Personal Questions

23:20 You’re the Chief Growth Officer at Profit Whales. Did you initially want to become something else?

24:43 What is the founding story behind Profit Whales?

27:37 What is a skill or characteristic that you wish you had but don’t have right now?

28:58 If you could have a superpower, which one would it be?

30:01 If you could walk into Jeff Bezos office to ask him something or for a favor, what would you ask (for)?

30:40 If you could hire any famous person to work with you or for you, who would that be and why?

31:48 You get 60 seconds now, what advice would you give to any Amazon seller out there?

••••••••••••••••••••••••••••••••••••••••­­­•••••••••••

Helpful Links

► Find & contact Profit Whales on Sermondo: https://sermondo.com/listing/profit-whales

► Profit Whales Website: https://profitwhales.com/

► Book your Audit & Demo Call: https://profitwhales.com/contact-us

► Profit Whales on Facebook: https://www.facebook.com/profitwhales/

► Tired of seeing my face? You can also listen to every Sermondo Talks episode on our podcast: https://anchor.fm/sermondo

► Are you an Amazon seller and you’re looking for reliable service providers that help you improve your business? Sermondo has them all! Simply fill in our matching form with your requirements and we will find the perfect service provider for you: https://sermondo.com/for-sellers/

► Any questions? Reach out by using our contact form: https://sermondo.com/faq-contact/

“An Amazon Business is no franchise where someone tells you exactly what you need to do step by step. There’s no manual book titled “How to get your Amazon business right”. It’s a game of innovation and entrepreneurship, it’s an open landscape. It’s exciting, but it’s also wild, so make sure you play it right.”

This episode of Sermondo Talks features Yoni Mazor, founder of GETIDA.

Yoni tells us how important it is to keep track of your numbers, how to get properly reimbursed by Amazon, and how GETIDA can help you with this.

PART 1: About GETIDA

1:06 In one sentence, what is GETIDA?

1:23 Do you also offer other services?

1:42 How long have you been around already?

1:48 How many clients have worked with you?

02:11 How many employees do you have?

02:31 What does the process of working with you look like?

07:00 What does the overall communication and support look like?

08:43 Do you have your own experience selling on Amazon?

11:16 What makes a good reimbursement company and why should I choose GETIDA over your competitors?

19:44 Are there some areas in which GETIDA could still improve?

22:51 Do you like challenges?

23:23 Which sellers can use your software? Only US-sellers or also from other countries?

23:56 The opportunities of Amazon Europe

24:46 What are three things that your clients say about you and GETIDA?

25:47 Do sellers have to pay when they don’t get reimbursed?

27:23 Do you have a reporting system in place?

29:40 What are the biggest mistakes you think Amazon sellers make?

34:11 What happens when I’m not happy with your work?

35:06 How do you stay up to date with all the changes Amazon implements?

PART 2: Personal Questions

36:30 Why did you decide to become self-employed?

39:05 What does your typical day look like?

41:51 What is a skill or characteristic that you wish you had but don’t have right now?

43:29 What are your tips when it comes to outsourcing and delegating?

46:10 How do you overcome trust issues when delegating tasks to someone else?

48:10 If you could have a superpower, which one would it be?

49:10 If you could walk into Jeff Bezos office to ask him something or for a favor, what would you ask (for)?

49:51 And what could Jeff Bezos do better in terms of treating 3rd party sellers?

51:17 If you could hire any famous person to work with you or for you, who would that be and why?

55:41 You get 60 seconds now, what advice would you give to any Amazon seller out there?

--

Helpful Links

► Find & contact GETIDA on Sermondo

► Watch this GETIDA Interview on YouTube

► Are you an Amazon seller and you’re looking for reliable service providers that help you improve your business? Sermondo has them all! Simply use our Sermondo matching service and we will find the perfect service provider for you.

► Any questions? Reach out by using our contact form!

For this episode of Sermondo Talks we invited Joseph Abitbol, the founder and CEO of Seller Locker.

Joe gives some useful information and advice on how to get a proper reimbursement from Amazon, gives us an exclusive demo of the "Seller Locker" software and tells us why, with his family background, he was basically destined to become an entrepreneur.

Seller Locker is an Amazon-approved refund company that helps you increase your profits and regain control of your FBA business. Seller Locker's easy-to-use software suite and experienced reimbursement consultants will help you accomplish that.

PART 1: About Seller Locker

1:11 In one sentence, what is Seller Locker?

1:45 Which services do you cover exactly?

2:45 For how long have you been in business already?

3:14 Why do you know so much about selling on online and Amazon?

4:43 Why should I choose Seller Locker over other companies?

5:45 Seller Locker Demo

15:58 What does the process of working with you look like?

17:45 Does your software work only on Amazon.com or also other marketplaces?

18:56 Could you name three things that your clients say about you?

20:16 How do you stay up to date with all the changes Amazon implements?

21:28 How do you deal with unhappy customers?

PART 2: Personal Questions

22:32 Did you always want to become an entrepreneur?

23:18 What’s your vision for the future?

24:11 In which areas do you think you could improve?

24:40 If you could have a superpower, which one would you choose?

25:38 If you could Jeff Bezos (for) one thing, what would you ask him (for)?

27:24 If you could hire any famous person to work with you or for you, who would that be and why?

28:28 You get 60 seconds now, what advice would you give to any Amazon seller out there?

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Helpful Links

► Find & contact Seller Locker on Sermondo

► Watch this episode on YouTube

► Are you an Amazon seller and you’re looking for reliable service providers that help you improve your business? Sermondo has them all! Simply fill in our matching form with your requirements and we will find the perfect service provider for you.

► Any questions? Reach out by using our contact form!

This episode of Sermondo Talks features Jhonny Luis Amarilla Torres, the founder of E-BAUS. 

E-BAUS is a Full-Service Amazon Agency based in Hamburg, Germany. Jhonny and his team help clients from all over the world launch their Amazon business in Europe and North America

We talk about his company, his own career path, and why he works by the motto "it is better to prevent than to cure."

Content

PART 1: About E-BAUS

1:36 In one sentence, what is E-BAUS?

1:50 Which services do you cover exactly?

2:10 For how long have you been in business already?

2:35 How many clients have you worked with yet?

2:53 How many employees do you have?

3:22 Which marketplaces do you have experience with?

3:56 Do you offer all services in-house or are some also outsourced?

4:33 What does the process of working with you look like?

5:18 Do your clients get their own account manager?

6:41 In general, what do you think makes a good Amazon agency?

7:18 Why do you know so much about selling on Amazon?

8:28 Why should I choose E-BAUS over other agencies?

9:01 In which areas could you improve?

9:39 Do you have any client requirements?

10:23 In your opinion, what differentiates the German Amazon marketplace from other marketplaces?

11:46 Does the buying behavior differ between Germans and others?

12:23 How would you plan the perfect expansion to Germany?

13:25 Could you name three things that your clients say about you and your work?

14:04 How does your pricing look like?

15:55 Do you also offer a la carte services?

16:05 Will there be a service contract when working with you?

17:18 Do you have a reporting system in place?

18:25 How would you deal with a client that’s not satisfied with your work?

20:38 How do you stay up to date with changes in Amazon guidelines?

PART 2: Personal Questions

23:06 Why did you decide to become an entrepreneur?

24:17 How many languages do you speak?

25:00 What does your typical day look like?

26:16 When do you usually leave the office?

26:59 What is a skill or characteristic that you wish you had but you don’t have right now?

27:33 If you could have a superpower, which one would you choose?

28:23 If you could Jeff Bezos (for) one thing, what would you ask him (for)?

28:64 If you could hire any famous person to work with you or for you, who would that be and why?

29:41 You get 60 seconds now, what advice would you give to any Amazon seller out there?

--

► Find & contact E-BAUS on Sermondo

► Watch this episode on YouTube

► Are you an Amazon seller and you’re looking for reliable service providers that help you improve your business? Sermondo has them all! Simply fill in our matching form with your requirements and we will find the perfect service provider for you.

► Any questions? Reach out by using our contact form

In this month’s edition of Sermondo Talks, Omer Riaz, founder of Urtasker, is our guest.

He tells us about his eCommerce and amazon full-service marketing agency Urtasker, his own seller past (spoiler: Omer once sold silicone molds for baking) and reveals his three most important pieces of advice for Amazon sellers.

Urtasker has been around since 2015 and since then they have helped over 500 of their customers worldwide to become successful in the eCommerce business – especially on Amazon.

CONTENT

PART 1: About Urtasker

1:20 In one sentence, what is Urtasker?

1:32 What kind of services do you offer?

2:02 For how long have you been around for already?

2:50 So you’ve sold products yourself online. How about now? Are you still an active seller?

3:13 What kind of products do you sell?

3:44 How many clients have you worked with so far?

4:13 How many employees do you have?

5:23 How does the process of working with you look like?

7:12 Do you also turn clients down when you can’t help them?

8:02 Do you outsource some of the tasks that are required to help your clients? Like product photography?

9:27 How does communication look like when working with you? Do clients get their personal account/project manager?

12:11 Do you work with clients from all over the world?

13:07 What is your USP? Why should I choose to work with you?

16:46 In which areas do you think you could improve?

19:02 Do you have any ideal clients? And do you sometimes also say “no” to clients?

22:08 Do you sign project contracts?

23:59 How does reporting look like?

26:00 How does your pricing look like?

29:29 What happens if I’m not happy with your work?

PART 2: Personal Questions

31:53 Why did you decide to found Urtasker?

35:43 How does your typical day look like?

37:39 Is there a skill or characteristic that you wish you had but you don’t have?

39:15 If you could have a super power, what would it be?

40:08 If you could meet Jeff Bezos in person and ask him for one thing that Amazon could do better, what would it be?

41:46 If you could give 3 tips to any Amazon seller out there, which ones would that be?

► Find & contact Urtasker on Sermondo

► Tired of seeing my face? You can also listen to every Sermondo Talks episode on our podcast!

► Are you an Amazon seller and you’re looking for reliable service providers that help you improve your business? Sermondo has them all! Simply fill in our matching form with your requirements and we will find the perfect service provider for you.

► Any questions? Reach out by using our contact form

We have invited Michael Southworth, e-commerce marketing expert and founder of Elemerce, for the 30th episode of Sermondo Talks.

Michael and Kristina discuss why transparency is the key to any good business relationship, what to look for when hiring and building a team, and the importance for companies to have more than one sales channel – especially in light of recent events.

Michael also gives us some insights into his own entrepreneurial path and explains why failure can actually be a good thing for your business and your own development as an entrepreneur.

Elemerce is a full-service agency in the Amazon marketplace that helps its clients promote, market, monitor and sell their products. 

Content

PART 1: About Elemerce

1:15 In one sentence, what is Elemerce?

1:40 How many employees do you have?

1:51 For how long have you been around?

2:24 Where did you gain your knowledge about selling online?

4:38 In general, what makes a good Amazon agency?

5:50 Can you tell me a bit about your reporting system?

8:18 Why should I choose your agency over others?

10:24 What do your clients say about your work?

12:40 Do you have any requirements for your clients? What do you expect from them?

16:14 Did you ever have clients that were not happy with your work?

18:19 Do you also deal with clients directly or mostly the account managers?

19:17 How are you handling the whole Corona virus situation?

23:06 What’s your opinion on using different sales channels?

PART 2: Personal Questions

26:59 Why did you decide to found Elemerce?

31:00 What skill or character trait that you don’t have right now would you like to have?

34:18 If you could travel back in time, what advice would you give yourself?

36:29 Was there a time you wanted to quit?

41:40 If you could hire any famous person to work with you or for you, who would that be and why?

42:39 If you could ask Jeff Bezos for one thing, what would that be?

44:52 If you had the attention of every person selling on Amazon for one minute, which three tips would you give them?

Helpful Links

► Find & contact Elemerce on Sermondo

► Want to see the faces behind the voices? Check out the video!

► Are you an Amazon seller and you’re looking for reliable service providers that help you improve your business? Sermondo has them all! Simply fill in our matching form with your requirements and we will find the perfect service provider for you.

► Any questions? Reach out by using our contact form

For our 29th Episode of Sermondo Talks, we invited Stuart Conroy, founder of ACTIV8.

Stuart and Kristina talk about the importance of a multichannel approach in e-commerce, how ACTIV8 helps brands scale and why he likes to maintain a personal relationship with clients – and even mentor them.

He also gives us some insights into his personal life. He explains why he decided to leave his old job in IT and start his own business, which challenged he faced and what advice he would give to his younger self.

ACTIV 8 is a specialist agency helping brands scale in the e-commerce world by using a multichannel structure approach. They offer a range of services, from channel analytics over strategy development to fulfillment solutions.

Content

PART 1: About Activ8 

0:55 In one sentence, what is Activ8?

1:24 Which kind of services do you offer exactly?

2:23 How many employees do you have?

2:54 Would you say it’s a mistake to only focus on Amazon?

3:29 Do you work with clients from all over the world and do you focus on specific marketplaces?

4:35 Do you think it’s important for brands to have a website?

5:42 What do you think makes a strong brand?

7:50 Why should I choose Activ8 over other companies?

9:14 Do you have any budget requirements for clients?

10:30 How does your pricing look like?

11:34 Can you name three things that clients say about your work?

12:54 Do you have a personal relationship with your clients?

14:02 Did it ever happen that a client was unhappy with your work?

15:55 The competition between agencies increased strongly. How do you handle that situation?

PART 2: Personal Questions

17:37 Why did you decide to start your company?

19:30 What were some of the challenges you faced?

21:18 What excites you most about working in the e-commerce industry?

22:30 What do you like least about your job?

24:01 Are there any skills or characteristics that you wish you had but don’t have (yet)?

26:10 If you could travel back in time and give yourself some advice, what would it be?

27:10 If you could have a superpower, which one would it be?

28:03 If you could ask Jeff Bezos for one thing, what would it be?

29:01 If you could hire any famous person in the world to work for you or with you, who would that be and why?

30:00 If you had one minute in which you could give three tips to all Amazon sellers out there, which ones would that be?

_________________________________________________

► Find & contact ACTIV8 on Sermondo

► Want to see the faces behind the voices? Go watch this episode!

► Are you an Amazon seller and you're looking for reliable service providers that help you improve your business? Sermondo has them all - Product Photographers, Freight Forwarders, Seller Tools & many more - from all around the world. Browse through more than 20 categories, read service reviews from other sellers and find your perfect match.

► You already have a specific job you want to outsource? Then fill in our Sermondo matching form with your requirements and we will find the perfect service provider for you.

► Any questions? Reach out by using the Sermondo contact form