When a crisis hits, school leaders need to communicate quickly — often before they have the full picture.

In this episode of The Education Periscope, our educational leadership podcast for independent school leaders, John is joined by Dominic Keogh, Co-Founder of Crisis Communications Audits, to explore what genuine crisis readiness looks like in schools.

They discuss why having a written crisis plan is not enough, and how clear roles, prepared communications and regular testing can help leaders respond quickly and confidently when something goes wrong.

• Why silence can quickly lead to speculation
• What to communicate when you don't yet know everything
• Why most crises are unplanned, but not unforeseeable
• Who should communicate — and to which audiences
• Why every key role needs a backup
• How pre-prepared templates can save vital time
• Why contact lists, passwords and communication channels need checking
• How a simple crisis simulation can expose gaps in your plan
• What governors should be asking about crisis readiness
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When was your crisis communications plan last tested — what failed, and what changed afterwards?

Dominic and the team at Crisis Communications Audits work with independent schools to assess preparedness, identify gaps and develop practical crisis communication plans, including templates for parent communications, press statements, social media and website updates.

The Education Periscope is an educational podcast exploring the operational, strategic and leadership issues affecting schools today. Designed as a practical podcast for educators, governors, bursars and senior leaders, each episode brings experienced voices together to share ideas that can be put into practice.

From leadership and governance to communications, risk, education technology and changing approaches to teaching and learning, the podcast looks at the issues shaping modern education — including areas such as digital transformation and STEM education where relevant.

A practical conversation for anyone looking for a podcast about education that goes beyond theory and focuses on the decisions school leaders are making every day.

More from Dominic www.crisiscommunicationsaudits.co.uk

Or email him at [email protected]

Download the one-page risk management action plan on the website: https://theeducationperiscope.com/

For focused consulting and support for the Independent Education Sector, contact John via:

John: [email protected]

Podcast: [email protected]

Website: https://theeducationperiscope.com/

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If your risk report is a dense spreadsheet that governors struggle to interpret, it may be giving the appearance of oversight without creating much real challenge or assurance.

In this second episode on school risk management, John continues the conversation with Nick Websdell, Head of ERM Services at Barnett Waddingham, part of Howden. This time, the focus moves from identifying risk to reporting it well: how schools can present risk clearly to governors, connect risk to resourcing and regulation, and embed risk oversight into normal leadership and governance routines.

The discussion explores why one-page, visual risk summaries can be far more effective than long Word or Excel registers, especially for non-executive stakeholders who need to understand, question and prioritise quickly. John and Nick also look at the limitations of traditional risk registers, which often struggle to show the “spider’s web” of relationships between risks, controls, resources, obligations and consequences.

• Why risk reporting needs to support governor challenge, not just provide information
• How one-page visual summaries can help boards understand the risk position quickly
• Why Word and Excel risk registers can become linear, duplicated and hard to maintain
• The importance of showing connections between risks, controls, resources and regulatory duties
• Why governors need visibility of the resourcing behind key risks
• How regular reporting and an annual risk refresh workshop can strengthen ownership and assurance

• Use a consistent one-page risk summary so governors can see the school’s risk position clearly and challenge appropriately.
• Give governors enough drill-down detail for assurance, but avoid overwhelming them with unnecessary operational complexity.
• Connect risks to controls, resources and obligations so leaders can judge whether the school has the capacity to manage them.
• Build risk into routine decision-making, rather than treating it as a separate annual governance exercise.
• Run an annual risk refresh workshop to validate the biggest risks, clarify causes and consequences, and agree ownership.

Good risk reporting is not about producing a longer register. It is about helping governors and senior leaders see what matters, understand what sits behind it, and make better decisions as a result.

More from Barnett Waddingham: https://www.barnett-waddingham.co.uk/

More from Howden: https://www.howdengroup.com/

Download the one-page risk management action plan on the website: https://theeducationperiscope.com/

For focused consulting and support for the Independent Education Sector, contact John via:

John: [email protected]

Podcast: [email protected]

Website: https://theeducationperiscope.com/

Hosted on Acast. See acast.com/privacy for more information.

If risk management in your school lives in a long spreadsheet that only gets reviewed once a year, it probably is not helping leaders make better decisions when it matters most.

In the opening episode of season two, John is joined by Nick Websdell, Head of ERM Services at Barnett Waddingham, part of Howden, for the first of a two-part series on school risk. Together they explore how schools can make risk management more practical, proportionate and useful for governors, bursars and senior leaders — especially in the current climate.

• Why risk management should support decision-making, not just compliance
• How schools can identify the risks that really matter
• Why pupil numbers, cash flow, safeguarding, data protection and reputation need regular attention
• The importance of keeping risk frameworks proportionate for schools

• Focus on the school’s top risks, not every possible risk.
• Use plain English and visual reporting so governors can understand the risk position quickly.
• Build risk into normal strategic and operational decisions, rather than treating it as a separate annual exercise.

More from Barnett Waddingham: https://www.barnett-waddingham.co.uk/

More from Howden: https://www.howdengroup.com/

Download the one-page risk management action plan on the website: https://theeducationperiscope.com/

If you want focused consulting and support, John offers a range of services for the Independent Education Sector. Contact him via:

John: [email protected]

Podcast: [email protected]

Website: https://theeducationperiscope.com/

Hosted on Acast. See acast.com/privacy for more information.

If your school’s marketing sounds like every other school, you’re making it hard for families to choose you. In part two of our marketing and admissions mini-series, Emily from Stickman explains how schools can create and maintain distinctive, consistent messaging that cuts through a crowded market — and stays coherent across every touchpoint, from your website and admissions journey to social media and staff conversations.

• Why generic messaging blends into the background (and how to avoid it)
• How to define a distinctive message you can repeat with confidence
• The “sweet spot” exercise to pinpoint your core messages
• The “branding bloom” approach: keeping communications coherent across the whole school
• Social media: how to use it effectively without making it “the strategy”
• Getting staff aligned so the lived experience matches the message
• Balancing content: educational vs entertaining without losing trust
• Measuring and reporting the key marketing metrics that matter

• Choose a small set of core messages and repeat them consistently across channels.
• Make sure every staff member can explain the school’s “why us?” in plain English.
• Treat social media as a distribution tool — and measure what it drives, not just what it gets.

More from Stickman: https://thestickmanconsultancy.co.uk/

Free recruitment healthcheck: https://thestickmanconsultancy.co.uk/free-health-check/

Download the one-page messaging action plan on the website: https://theeducationperiscope.com/

If you want focused consulting and support, John and Elise offer a range of services for the Independent Education Sector. Contact them via:

John: [email protected]

Elise: [email protected]

Podcast: [email protected]

Website: https://theeducationperiscope.com/

Hosted on Acast. See acast.com/privacy for more information.

When pupil numbers start to feel “soft”, the risk is waiting until the next cycle confirms the problem. In part one of our two-part mini-series on marketing and admissions, we focus on the leading indicators schools often miss — and the practical routines that help marketing and admissions work as one team to improve conversion and protect retention.

This episode is designed for bursars and business managers first, with clear operational takeaways for heads and governors.

Part two is out next week and tackles the question: how to get the school’s key messages out clearly and consistently.

• The leading indicators schools miss when numbers start to soften
• The core funnel metrics: enquiries → visits → applications → offers/enrolments
• How marketing and admissions align around one shared conversion goal
• A simple meeting rhythm to review data, assign owners, and act fast
• Mystery shopping the admissions journey to see what families experience
• Website as the digital shop front: where conversions are won or lost
• Why retention belongs on the same dashboard as recruitment

• Run recruitment as a monitored pipeline, not a seasonal effort.
• Agree one shared funnel view and review it routinely.
• Test the enquiry journey and fix friction quickly.

More from Stickman: https://thestickmanconsultancy.co.uk/

Free recruitment healthcheck: https://thestickmanconsultancy.co.uk/free-health-check/

Part two: Messaging — what to say, where to say it, and how to make it consistent across the school.

Download the one-page action plan on the website: https://theeducationperiscope.com/

If you want focused consulting and support, John and Elise offer a range of services for the Independent Education Sector. Contact them via:

John: [email protected]

Elise: [email protected]

Podcast: [email protected]

Website: https://theeducationperiscope.com/

Hosted on Acast. See acast.com/privacy for more information.

Falling pupil numbers rarely arrive as a sudden shock. More often, it’s slow erosion masked by optimism — until decisions get forced on you. This episode gives bursars and business managers a practical, termly way to forecast pupil numbers with visible assumptions, test downside scenarios properly, and agree clear triggers so action happens early rather than late.

• How to build a rolling, termly pupil numbers forecast that’s data-informed and scenario-based (not a single annual line).
• Which assumptions governors should see in plain English — and how to make them challengeable and stress-tested.
• How to translate pupil movement into fee income, staffing implications, cashflow and reserves impact (one page, decision-grade).
• The “Three Angles” questions: what bursars, heads and governors each need to ask to keep decisions honest and timely.

How should school leaders forecast and manage falling pupil numbers so governors can challenge assumptions early and decisions happen before the pain hits?

1. A good pupil numbers forecast is rolling, assumption-visible and scenario-based — not a single annual line.
2. Forecasting only matters when it links pupil movement to finance and staffing decisions, not hope and reassurance.
3. The strongest mitigation is a termly review habit with agreed triggers and shared ownership across admissions, SLT and finance.

Download: Get the one-page episode action plan from the website.

Consulting: If you want hands-on support in your setting, contact John or Elise via their emails below

[email protected]

[email protected]

Be part of the conversation: Send your question or idea via the website, email, or LinkedIn — we’ll anonymise it for a future episode. [email protected]

Disclaimer: This is general guidance based on experience and best practice; it isn’t legal advice.

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Most schools can point to a risk register. Fewer can point to the decisions it genuinely changes. This episode gives bursars and business managers a practical way to assess risk maturity quickly, define what “good” looks like in an independent school, and embed a simple cadence so risk stays live — not filed and forgotten.

• How to assess your school’s risk maturity using behaviours, decisions, and evidence — not just documents.
• A simple maturity model you can run without turning risk into a bureaucracy.
• How to handle risk acceptance properly: explicit rationale, ownership, and monitoring (not passive avoidance).
• The fastest operational habit to lift maturity: risk as a standing agenda item at the right levels, with a clear cadence.

How should a bursar assess risk maturity in their school and raise it meaningfully over the next 90 days?

1. You can assess risk maturity quickly by looking at behaviours, decisions, and evidence — not just the existence of a risk register.
2. A simple, school-friendly maturity model works best when it’s linked to ownership, reporting, and how decisions change.
3. The fastest improvement comes from making risk a repeatable operational habit (agenda item + cadence + feedback loop), not a one-off project.

Download: Get the one-page episode action plan (and template prompts) from the website.

Submit a dilemma: Send your risk question/challenge via the website, email, or LinkedIn — we’ll anonymise it for a future episode. [email protected]

Disclaimer: This is general guidance based on experience and best practice; it isn’t legal advice.

Hosted on Acast. See acast.com/privacy for more information.

A short festive bonus from The Education Periscope to close out the year. We’re taking a moment to thank every listener and downloader, reflect on a few highlights from the series so far, and share what’s coming next.

In this festive extra, we cover:

• A sincere thank you to listeners, supporters, and everyone sharing the show
• Key engagement highlights from recent episodes and conversations sparked
• A quick reminder to join our mailing list for updates, takeaways, and extras
• An update on how we’re extending our services to support more of the sector
• A look ahead: new ideas and formats to bring more insights and discussion to education

Stay connected:

Join the mailing list for episode drops, insights, and opportunities to get involved.

https://theeducationperiscope.com/

If you enjoyed this extra:

Follow/subscribe to The Education Periscope and share it with a colleague in the sector.

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This episode tackles a quiet but growing issue in many independent schools: everyone feels the risk levels rising – pupil numbers, fees, cyber, estates, complaints – but risk management still lives in a dusty register or an over-engineered spreadsheet. John Murphie and Elise Tonnard strip the jargon out of “business risk” for charity and non-charity schools, and show how to turn it into a simple, live tool for decision-making. They walk through five practical risk buckets that actually matter in schools, share how to avoid tick-box registers, and offer a one-page starting point you can stand up this term without hiring consultants or building a whole new framework.

IN THIS EPISODE, YOU’LL LEARN HOW TO:

• Define business risk in plain language as “uncertainty that affects your school’s objectives”, not a specialist discipline.
• Sort your risks into five usable buckets – strategic, operational, financial, compliance and reputational – with school-based examples.
• Build a straightforward, one-page risk log using likelihood/impact and clear ownership, instead of chasing the perfect template.
• Use simple termly reviews, “what’s moved?” conversations and top-10 lists to keep governors strategic and out of operational rabbit holes.
• Run a short risk workshop this term that surfaces key risks, assigns owners and agrees on next steps – without turning it into an all-day conference.

WHO THIS EPISODE IS FOR

Heads, bursars, business managers, governors and senior ops leaders in UK independent schools who are juggling sustainability, compliance and reputation, want a clearer grip on risk, and need something more practical than a theoretical risk appetite statement – but lighter than a full corporate framework.

RESOURCES & LINKS

https://theeducationperiscope.com/

Get in touch

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This episode tackles a familiar problem in many independent schools: every board cycle, the paper packs get thicker, the dashboards get prettier… and the big decisions still roll to “next meeting”. John Murphie and Elise Tonnard look at how to move from perfection-seeking reports to nimble, insight-led decisions that actually land within the term. They unpack how to stop “report creep”, what empowered “tiger teams” can do with admissions, cash and staffing data, and why 80% right on time usually beats 100% perfect too late. You’ll come away with simple structures you can pilot this term – including one tiger team and one live dashboard item – without turning your board into an ops review or drowning governors in detail.

IN THIS EPISODE, YOU’LL LEARN HOW TO:

• Spot where your board and SLT are stuck in a “more data, fewer decisions” loop – and how to break it.
• Frame better board questions that check assumptions and focus on “what’s shifted?” rather than requesting more reports.
• Set up small, time-boxed tiger teams with clear terms of reference and delegated authority to bring back three recommendations, not thirty rows.
• Use trends, thresholds/alerts and one-page RAG summaries to keep governors strategic and out of operational rabbit holes.
• Run a short “data detox” this term, stand up one tiger team (admissions or cash), and trial live dashboards in the room instead of another printed pack.

WHO THIS EPISODE IS FOR

Heads, bursars, business managers, governors and senior ops leaders in UK independent schools who are facing peak paper-pack season want boards to stay strategic, and need clearer, faster decisions from the data they already have.

RESOURCES & LINKS

https://theeducationperiscope.com/

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