TriNet’s own Elizabeth Brashears, SPHR, Director of Human Capital Consulting, was recently featured alongside other industry experts in this piece by Erin Osterhaus, the Managing Editor of Software Advice’s HR blog, The New Talent Times. Also included in the discussion is Raymond A. Parker, Senior Vice President, Human Resource Consulting for SOI
When you ask people to envision the future of work, they might think of an office with all the high-tech accoutrements seen in Steven Spielberg’s 2002 blockbuster, Minority Report. Then, when you ask those same people to envision the future of human resources, a profession most generally associated in pop references to the oft-suffering (and insufferable) Toby from The Office, there is a disconnect. Toby can’t use touch screen computers! He’s definitely not as tech-savvy and cool as Tom Cruise’s character in the Spielberg film.
But the HR technology evolution is coming. What are the changes HR professionals like Toby (most of them probably less annoying) will have to cope with in the coming years, and what can companies do to help them prepare? The HR experts I interviewed provided the following predictions and tips:
Prediction 1: In-house HR will downsize and outsourcing will increase.
As new software solutions allow employees to perform much of their own data entry through self-service portals, experts predict in-house HR departments will shrink. However, there will be increased opportunities for those in the HR profession outside of a company’s four walls as the demand for outsourced HR services will increase.
For benefits administration in particular, outsourcing will grow. Elizabeth Brashears, the director of Human Capital Consulting at TriNet, a cloud-based HR management firm for white-collar employees, believes benefits administration will be especially impacted as a result of increasing regulations and a globalized workforce. Brashears says, “As regulations surrounding employment, and particularly benefits, become more and more complex, I believe that companies will turn to field experts to help navigate through the landscape.”
Prediction 2: Strategic thinking will become in-house HR’s new core competence.
The leaner version of HR that remains will need to reposition itself as a strategic partner within the business. In fact, the trend toward smaller, more strategy-focused HR departments was predicted 11 years ago in SHRM’s 2002 report, The Future of the HR Profession.
Raymond A. Parker, Senior Vice President – Human Resource Consulting for Florida-based SOI, a TriNet company that focuses on grey- and blue-collar employees, notes, “The role of the chief human resource management (CHRM) will be to position and effectively communicate human resource management (HRM) insight for the organization’s strategic decision-making. The ability to interact at enterprise level as a genuine and valued partner to the ‘C-Suite’ requires not only business acumen that will carry the organization forward, but also a well-grounded generalist knowledge, skill and ability in human resource management, the more comprehensive term for HR, encompassing the complete scope of a full functioning HRM professional and department.”
In fact, the shift toward a more strategic HR department is now so strong that Brashears predicts the trend toward a more strategic HR functi...