In this conversation, Steven discusses the role of empathy in leadership and how it has influenced his own leadership roles in the pharmaceutical industry, mentoring, and writing. He shares his personal journey of embracing empathy despite societal expectations and the challenges he faced in practicing empathy. Steven emphasizes the importance of setting boundaries with empathy and finding a balance between competence and compassion. He also introduces his research project on empathy and small businesses, which explores the connection between empathy and employee satisfaction. 

Today on Tactical Empathy:

• Empathy plays a crucial role in effective leadership and can lead to greater success when embraced.
• Societal expectations and cultural upbringing can make it challenging to practice empathy, but it is important to lean into one's natural empathetic tendencies.
• Setting boundaries with empathy is essential to avoid becoming overwhelmed or losing authority.
• Building empathy muscles requires self-discipline and understanding individual needs and preferences.
• Personalization is key in practicing empathy, as different individuals have different ways of experiencing and expressing empathy.

Connect with Steven:

• Website: www.stevenadjei.com
• LinkedIn: Steven N. Adjei
• Pay The Price: Creating Ethical Entrepreneurial Success Through Passion, Pain and Purpose https://amzn.eu/d/7N7SbwT

Connect with Erin:

• Instagram: @elthorp 
• Website: www.erinthorp.ca 
• Inside Out Empathy: www.erinthorp.ca/insideout
• Freebie: 5 Practices to Build Empathy Skills

This show was produced by ELF Solutions Inc.