Meet Alex D. Font

Alex D. Font is the Cofounder of Top RockEcommerce, helping Chinese ecommerce merchants succeed in the U.S. and Europe through TikTok and other platforms.

He’s also the VP of Business Development at KKH, a Shanghai-based Customer Experience company.

With over 30 years in business development, consulting, and client services across the U.S., Japan, Korea, and China, Alexknows a thing or two about leading and managing people.

In our conversation, Alex shares how to spot hidden talent, balance AI with human connection, and handle tough leadership challenges — including working under a micromanager named "Skittles".

He reflects on how leadership has changed overthe years and offers practical advice for building resilient, people-first teams.

MAJOR TAKE AWAYS1. Spotting and Developing Talent: Alex will share how to identify hidden talent — from the "glitter in theeye" to strategic thinking — and how to nurture it for long-term success.2. Balancing AI and Human Connection: Learn how to integrate AI into customer service without losing the human touch that drives engagement and loyalty.3. Building Resilient, People-First Teams: Discover how to create a culture where employees feel valued, supported, and motivated to thrive — even in high-pressure environments.

Meet Monte Rosen, an accomplished figure in the realm of education and mental health support.

Monte was serving as the Managing Director and Founder of ELG from its founding in 2005 up until June 2024 when he stepped into an advisory role.

Since 2006, ELG has been a beacon of hope for thousands of children and over 90 schools, specializing in aiding those with autism, learning disabilities, and mental health issues.

Monte's visionary leadership has propelled ELG to the forefront of the field, championing the vital concept of "neurodivergent affirming" practices in education, thereby reshaping conventional paradigms.

Residing in Shanghai for over two decades, Monte brings a wealth of experiences and insights from navigating the complex landscape of supporting diverse learners in an ever-evolving society.

In this EO Spotlight, Monte will candidly delve into the myriad challenges encountered while steering and eventually selling ELG, managing the intricacies of collaboration with a spouse, navigating the dynamics of parenthood with two adult children, managing personal health, and the profound intertwining of life and work.

Join us as Monte shares invaluable reflections on a journey marked by dedication, resilience, and profound impact.

 MAJOR TAKE AWAYS:

1.    Embracing Everyday Inspiration: Recognize the profound impact of those around you in shaping your journey. Whether peers, colleagues, or mentors, their influence can be transformative, offering unique perspectives and invaluable support.

In 2013, Andreas, as a

Armed with little more than determination and a

What distinguishes the Nimble Group is

This model gives Andreas the

The company thrives as a hybrid entity, bridging trading, manufacturing, and service sectors.

The secret to their success? A culture-first approach, empowering small teams to drive monumental growth

Their journey underscores the power of cohesive, autonomous teams united by shared values and a relentless pursuit of making a difference.

 MAJOR TAKE AWAY

Discover concrete tools and methods to expedite the scaling journey for growing entrepreneurs.

Happy Listening!

Meet Liz Bao, a seasoned entrepreneur with a 15-year track record. 

At the age of 23, after a brief 1-year stint in real estate, she boldly birthed an e- commerce maternity fashion brand. She realized there is an unmet blue ocean ready to be explored at her fingertip.

Armed with nothing but ambition and a 300,000RMB investment, Liz, alongside her partner Winnie, transformed a two-person operation into a powerhouse with 65 team members, raking in up to 75 million RMB.

This journey wasn't a cakewalk; Liz had zero previous experience nor resources in fashion/supply chain/branding.

So it was a rollercoaster of trials, self-doubt, and hard lessons. 
When the pandemic hit, Liz didn't just sit back; she strategically navigated the storm, reshaping company habits to mitigate financial losses. 
Now at 38, she's diving headfirst into her next venture—an innovative pet brand that she is about to launch early 2024.

Liz's passion lies in crafting exceptional products and steering the ship of business. Her story is a testament to resilience, strategic thinking, and the art of continuous growth.
MAJOR TAKE AWAYS

1.    Navigate New Business Ventures: Uncover the details of launching, scaling, and transforming your business. And starting all over again with more energy and motivation.

2.    The Art of Continuous Learning: Explore the secrets behind building enduring brands, leveraging setbacks as learning opportunities, and honing visionary leadership skills in dynamic market landscapes.

3.    Balance Excitement and Challenges: Gain insights into the entrepreneurial rollercoaster, discover strategies to manage crisis (still remember Covid-19?), harness creativity, and strike a balance between routine and innovation.
Enjoy!