This week's guest is Hunter Rehabs own Joe Smith. Since joining the team Joe has become not only a wonderful practitioner but also a key driver of clinic culture.

Join us as we sit for a chat about all things clinic culture.

EP Growth Podcast

In this episode, we break down what a Primary Health Network (PHN) is, why it exists, and the role it plays in shaping healthcare delivery across Australia. Whether you’re a clinician, practice owner, or simply curious about how healthcare systems connect, this episode provides a clear and practical overview.

In this episode, we cover:

• What a Primary Health Network is and why it was created

• The role PHNs play in supporting primary care and community health

• How PHNs work with GPs, allied health, hospitals, and community services

• Funding, commissioning, and how services are prioritised

• How healthcare providers can engage with and benefit from their local PHN

A great listen for anyone wanting to better understand the system behind primary healthcare and how to work more effectively within it.

Get organised and prepared for 2026 with these 3 simple questions!

As a new grad it can be quite daunting and overwhelming when you first encounter all the registrations, certifications and insurances you may need on your first day as an EP.

In this episode Chris brakes down some of the fundamental requirements and things to be aware for new grad EP's to help you ensure you thrive from day 1.

Join this episode as Hunter Rehabs very own Amber Holland shares her story on how she went from student to flourishing EP. Tune in for some tips that may just make this process easier for you or someone you know.

In this episode, we break down everything exercise physiologists need to know about writing effective WorkCover reports in NSW. From insurer expectations and reportable content to fees, timelines, and best-practice communication, we unpack how to create reports that are clear, compliant, and genuinely helpful for all stakeholders. Perfect for early-career EPs looking to lift their WorkCover game and write with confidence.

If you’ve ever submitted an AHTR and waited weeks for a response, or worse, heard nothing back; you’re not alone.

In today’s episode, we’ll unpack exactly how the approval process works, what the timelines are, and what to do if the insurer doesn’t respond.

This episode is brought to you by Clinic1
 Check out Clinic1's features at: ⁠www.clinic1.ai⁠, and use the interactive calculator to see what your clinic will save!
Website: ⁠⁠⁠⁠www.clinic1.ai⁠⁠ ⁠⁠
LinkedIn: ⁠⁠⁠https://www.linkedin.com/company/clinic1ai/about/⁠⁠⁠
Instagram: ⁠⁠⁠https://www.instagram.com/clinic1.ai?igsh=cWszcWJybTAzem0y&utm_source=qr⁠⁠⁠

Featuring Kirra Benedetti, Independent Workers’ Compensation Consultant

In this episode, we welcome Kira Benedetti, a seasoned workers’ compensation expert with over fourteen years’ experience navigating this complex system. Kirra began her career as a case manager, gaining hands-on experience in the trenches of claim workflows, and gradually moved into roles within insurance organisations.

Throughout our conversation, Kirra pulls back the curtain on what really matters for providers working in the workers’ compensation space. She explains how insurers evaluate cases, how case managers triage and manage complex claims, and what red flags providers should be aware of from day one.

Here are just a few of the golden tips Kira shares in the episode:

• Think like a case manager and insurer simultaneously. By anticipating what questions will ultimately be asked—by insurers, adjusters, or auditors—providers can frame their notes and plans more defensibly.

• Stay proactive with communication. Don’t wait for the insurer to ask—offer updates, communicate barriers early, and flag when progress isn’t happening.

• Leverage the “win-win” mindset. Kira encourages providers to frame recommendations in terms of both patient benefit and cost effectiveness—because the insurer needs both sides of the story.

Whether you're a treating clinician, rehab provider, or simply someone working with injured workers, this episode offers practical, field-tested advice to help you stay ahead of pitfalls and build stronger, more defensible claims. Give it a listen—you’ll find takeaways you can apply immediately.

Linkedin - https://www.linkedin.com/in/kirra-benedetti-7587b21ba/

This episode is brought to by Clinic1
Website: https://clinic1.ai
About: Clinic1 is an Australian-developed, AI-powered practice management platform built for allied health clinics. It automates administrative workflows, supports clinical documentation, patient booking and communication, and other clinic operations.

Social / Online Profiles

• Instagram: https://www.instagram.com/clinic1.ai/

• LinkedIn: https://www.linkedin.com/company/clinic1ai/

Our final episode looking at flags in healthcare. This episode unpacks black flags and what we can about them as exercise physiologists.

Join Chris to continue the conversation about health flags in the return to work rehabilitation process. This episode focuses on 'blue' flags.

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