The Era

There is one secret key to achieving excellent customer engagement.

🗝️Employee engagement 🗝️

If you aren’t actively working to take care of your people and keep them engaged, your customers will not engage and you won’t have the revenue necessary to stay afloat.

Ashik Ahmed, CEO, CTO and Co-Founder of Deputy, reminds us that above all else, businesses are people-powered machines.

And while mission, vision, values and OKRs are essential, at the end of the day, they are all tactics and frameworks to serve your people better.

Ashik shares three cardinal mistakes that businesses make when trying to build culture and engagement:

Conformity

Copying other organizations

Making decisions to people-please

Instead, a healthy and thriving workplace is built on:

Humility

Authenticity

Appreciation for those helping you

Want to learn more about building a workplace that will elevate your business to success and provide personal growth and satisfaction to your employees?

Tune in by following the link below 🎧

If 2021 was the year of the Great Resignation, 2022 has been the year of learning why it happened. We witnessed a deliberate shift towards a people-first, communication-driven culture that prioritizes career growth. This goes beyond taking in the anecdotal evidence around us — it’s grounded in analyzing our customer usage data. We took a deep dive into our customer reports to help you make 2023 work even better for you, your employees and your bottom line.

In this special year-end episode, our host and CEO, Brad Rencher, highlights what we learned in 2022 and what HR pros can expect in 2023.

Join us as Brad recaps the year and highlights four trends:

Shifting toward a people-first culture

Prioritizing career growth

Using HR data to strategize

Hiring and retention

Links and resources mentioned in this episode:

Review our 2022 Compensation Trends Report

Use reliable, research-backed tools like our Employee Satisfaction to measure employee sentiment and track it throughout the year.

You can deepen your understanding of the employee experience with a multifaceted exploration of what takes employees from “satisfied” to “engaged.” We launched our own Employee Wellbeing survey tool this year for just this purpose.

Create a professional growth and development plan for your company that suits your needs and employees. Don’t know where to begin? Start by reading our Definitive Guide to Performance Management.

Enable continuous performance management with a tool that was built for ongoing, meaningful, and actionable communication: BambooHR Performance Management.

Tune into our other podcasts: HR Unplugged and What Happens at Work?

Find all our webinars right here, for on-demand sessions that provide new, clarifying insights on the topics that keep your brain working overtime.

Join our HR Heroes Slack community, where you can connect and collaborate in real-time with HR pros trying to make a difference just like you.

Learn how to recognize, champion, and leverage the link between HR data and business strategy to make a serious impact on productivity, quality, and ROI at your organization.

Investigate the potential ROI of retiring paper processes (yes, all of them) and embracing intuitive automation and a central database.

Take our Total Compensation Calculator for a spin to see how this simple tool can be a powerful way to show candidates and new hires the full value of their comp package.

Maybe kickoff the new year with a demo of BambooHR? Our award-winning HR software generates data analytics that helps you interpret the data to make the best decisions for your business and your people.

Having a qualified, resilient, and engaged team isn’t an accident. These traits must be cultivated from the ground up — starting with leadership. An optimal team is also diverse, incorporating people's experiences from various backgrounds.

Sheryl Tullis, self-proclaimed Lead of the Department of Why, joined the most recent episode of The Era Live. She draws on her military experience to inform a lifelong pursuit of uncovering what makes a great team. Her answers may surprise you.

Join us as we discuss:

Why military service helped inform Sheryl’s civilian career

How you can begin the process of bringing diverse experience onto your team

What you need to do to build trust and resilience in your people

Most business founders know the culture they want their company to embody and how that message paves the way for employees to thrive and perform their best. But while CEOs bring the vision, HR teams are often the partners that build the culture and incorporate the details to drive long-term success. Benefits packages are more important than ever in a changing work environment and are often the first steps to creating the culture you want to establish.

In this episode, Robin Bailey, Co-Founder and Partner at Aria Benefits, joins us to discuss how establishing the company culture is perhaps the key ingredient in founding and creating a new business. He uses his experience building a business that helps HR teams develop benefits packages that drive healthy and robust workforces.

Join us as Brad and Robin discuss:

The role of benefits for remote teams

Aria’s mission to deliver optimum employee experience

Embracing the creative space of remote work to serve your business better

HR professionals know that employee experience is a key driver to business success. But our work life has changed drastically over the last few years.

As a result, building trust and connection — both key to the employee experience — takes overcoming major hurdles in this new virtual and hybrid work landscape.

Companies that are now remote-first have unlocked a seemingly unlimited talent pool — but if we, as HR professionals, can’t cultivate an optimal experience for our workforce, can we really hope to sustain this change?

In Episode 14, Join our guest host, Anita Grantham, Head of HR at BambooHR andLJ Brock, Chief People Officer at Coinbase, to discuss how freeing people to do good work remotely still requires enabling them to work within a framework. For LJ, being a remote-first company presents an excellent opportunity to craft an adaptable framework and utilize what he calls, ‘efficient execution.’ In addition, he shares insight into Coinbase’s journey to finding success as one of the early adopters of flexible working strategies through the pandemic.

Join us as we discuss:

Innovating employee experience and people programs to drive business

Getting clear on the problem you are solving instead of people-pleasing

Remote work — especially for companies that are in-person by nature — and finding balance for both introverts and extroverts on your team

We have exciting news! We have launched a new BambooHR Podcast called What Happens at Work! Join host Amy Frampton, Head of Marketing at BambooHR, for real-life stories from real-life people covering the good, the bad, and the crazy of what really happens at work, from the start of the job search to the everyday of working life.

We hope these stories provide opportunities to reflect, reconnect, and better understand people’s work experiences—and more importantly, how we can improve them.

It’s a myth that we must control, manage, and watch people to ensure they finish their work. In truth, this just leads to low morale and quiet quitting. If you want people to be successful, then your leaders need to inspire employees to want to thrive at your company.

Sandy Gould, Chief People Officer at Callisto Media, shares his origin story, why he advocates for empowering employees to find and use their superpowers, and why leaders should co-design their company's culture with their employees. We also learn about Sandy’s experience leading media companies like Yahoo, Disney, ABC, and the online video game, Second Life.

Join us as we discuss:

Empowering employees to find and use their superpowers

How to find the right talent for your organization

The difference between diversity, equity, inclusion, and belonging

We're past the time when business models are defined by HR policies and statements. As we’re progressing into the new norm of hybrid and remote work, we must invite employees into the early stage of the creation process to create the ideal employee experience.

Dave Carhart, VP of Advisory Services at Lattice, shares what he’s learned while engaging Lattice employees in developing a new hybrid work model and how to improve the benefits companies offer their workforce.

Join us as we discuss:

Customizing employee benefits

Creating the ideal employee experience

Bridging the gap between HR and other functioning roles

When discussing wellness programs, we hear a lot about mental health, but did you know that about 20% of the population struggles with chronic pain? From lower back pain to migraines, many employees are suffering in silence while showing up for work.

Dr. Jim Feng, Chief Executive Officer at Phyxable, discusses working with business leaders and HR teams to create effective organizational wellness programs that address pain management. Rather than applying random engagement tools, Dr. Feng emphasizes the importance of a tailored approach that addresses the specific root causes of employee pain points. We also learn about Dr. Feng’s injuries growing up and how that influenced his philosophy on employee wellness.

In today’s episode, Teresa Mitrovic, Managing Partner and Founder of Oro Collective, joins us to share the path she took to form the Oro Collective and explain what it takes to help your employees feel safe enough to be genuinely vulnerable and want to have an impact on the organization.

Mitrovic gives a masterclass on the tools and systems that every leader needs to know if they want to shed prior assumptions, identify areas for improvement, and solve the root issue behind the lack of trust.

Helping employees of all generations and backgrounds see the value of humanity in the workplace can overcome many traditional workplace weaknesses. Brad and Teresa explore the difference that comes when leaders focus on building value and trust in their teams instead of managing output, which results in the following benefits:

Employee engagement

Employee development

Improved retention

Better outcomes in business ventures