Prof. Dr. Yvonne Ziegler

CEO of Mytigate

Ex-colleague of mine from Lufthansa days when we both lived in Stockholm some 21 years ago.. When I walked across water..

• Mytigate has been likened to the 'trip advisor' for Pharma
• Supported by Pharma Partners
• Point of reference
• Transparency 
• Consolidation of pharma handling ratings
• Shared audits and accreditation criteria 
• Ref to all certification and recognized standards – IATA, CEIV, GDP
• Objective to make transparent the digital lane risk assessment for pharma and now especially Vaccines

 The carriage of pharma is not strange to the Aviation industry. However, most temperature excursions happen during supply chain activity and mainly on the ramp!

The estimated loss due to temperature excursions amounted to $34 Billion back in 2014

Food for thought indeed! 

Vaccines are now getting huge profile and media coverage so correct assessment, validation and verification is crucial!

Here we are again!

Next week's podcast is confirmed as the 1-year anniversary show. Magics & Tragics of the past year

• IATA Safety Report released
• • Stats down on 2020 over 2019 as would be expected
  • Real terms - a few signs of needing to focus on all areas of Safety, SMS, Training currency/recency etc.
  • Opportunities to educate the public on how safe the industry really
• Withe every good piece of news there is a flip side
• • Without Govt's getting behind aviation 'July or Bust' could be reality for many 
  • We need to open up the skies now -- well done to those bringing the metal back
• Canadian ATC concerns at redundancies
• Ryan Air opening up new routes
• Norwegian have recruited ex Ryanair Adrian Dunne as new EVP Ops -- solid choice..
• Finnair focus on electric Aircraft possibilities - Heart's ES-19
• Sweden to increase airport fees for high polluting aircraft
• Atlanta Hartsfield back at Nr.1 Busiest Airport
• QR - Operating more seats than any other carrier

Turbulence - With David Banmiller

Session 7 - Chapter 6 - Pricing & Scheduling

Two critical elements in Airline Operations in terms of logistics, profitability and of course - sustainability!

• Costs / Staffing / Competitive Factors / Customer Demand
• Curfews / Slots / Hub-Spoke / Short-haul & Long-haul
• Technology always evolving from filtering options = Good food / legroom / comfort / on time dep - arrival / Timely bag arrival
• LCC's - disrupters
• Fare wars and impact
• Bundling and virtual nesting
• Right Plane - Right Route - Right Reach
• Landings - cycle effect on metal - landings & take-off / Maintenance

So much behind the scenes not appreciated when a passenger fastens the seatbelt and waits for take-off!

Alessandra Testa (jetclubgroup.com)

Chief Commercial Officer and Head of Sales

A Language option was given - You can choose from - Italian, English, French, Spanish, Mandarin & Chinese. I opted for English.

Jet Club and sister company Jet-it are owned and led by pilots & aviators - Vishal Hiremath  & Glenn Gonzales

• Values - Safety / Transparency / Integrity / Respect / Reliability
• Customers and what they see in a company
• Alessandra is full of engagement and passion for the business and leadership style is evident - a love of the business
• • Providing Private, Fast, Intelligent solutions to Business Aviation in Europe
  • Dedicated flight ops team to cater for:
  • • Pilot training
    • Maintenance
    • Cleaning 
    • International Operations Permits
    • Concierge desk - travel details and trip support 
• A fresh new business - a real CAN do & Will do CARE 
• Reference to a great statement:
• • ‘A Kilometre of Road can take you 1 Kilometre, A kilometre of runway can take you anywhere!'

Another week another show and seems to be going faster than ever!

False alarm in regard to anniversary show!

This week:

• Great opportunity to get a piece of our aviation past - 
• • 100% certified - limited edition plane tag made from skin of B747 - G-CIVI 'City of Gloucester' of Victor India - first flown 1996
  • Order details will be advised during next week's show -- Don't miss out! Great piece of Aviation history.
• More talk about the 'Green pass' - ‘travel  pass' - vaccine passport and who knows what else - time to collaborate now more than compete and keep same standards 
• APD - Passenger duty being cut and now pressure from climate Green perspective 
• • COP 26
  • G7 group 
  • Boris will be busy!
• Threat to summer vacations due to imbalance in vaccine roll-out programs - even with passports due to worries over new variants
• Saudi aircraft orders and investment in tourism as the Kingdom opens up
• QR - on red list - one of the major supporters of all travellers during the pandemic
• Serial stowaway - Marilyn Hartman - 69 years old!
• Anti-maskers fight breaks out - what is happening to logic and common sense?

6 Nations RUGBY -some good old competitive sport - big day today and several big matches, Good luck to Wales as they go for the Grand Slam.

Shawn Richards – CEO,  Ink Aviation

Clear and to the point. A very interesting and educational session. Shawn knows his business!

We cover -

• Technology Solutions - Helping Airlines & Airports streamline their operations & reduce costs
• Ink health APIS - streamlines the management of passengers and crew health documentation & keeps on top of the continuously changing government regulations
• Miss-info having a head start on core information flows
• Digital health passport / Paper test certificates / Vaccination records & the trust chain
• Practical realities = transition from paper to proof
• Touchless process / QR code
• Helping customers understand WHY and giving transparency of action and benefit
• Effective movement of people - freeing up space & increasing capacity
• The inflection point -- bring back better & release the legacy of waste
• Collaboration with others addressing similar support programs
• The spur to change is the crisis itself -- we now need effective DDDM - Data-Driven Decision Making / not dates and promises
• Biometrics
• Business owners may choose -- Vaccine Passport and/or testing within 72 hours as the entry criteria to venues/premises etc
• Change is coming quicker than we may be expecting

Lionel van der Walt (paycargo.com)

• President and CEO - Americas • Ex South African Air Force • IATA President of CNS • Supporter of Rugby and making a difference A great energy in expressing life and business Likes to make the difference and can see the principles resulting from PayCargo principles - SHIP / CLIC / PAY

Saturday show now just one short of a full year - Incredible how quickly this last year has now gone looking back.

Next week will be a special anniversary show and perhaps some recognition awards.

This week's show Steven and I discuss:

• Australia opening up and new plan in consideration
• easyJet - several new routes
• Ireland - hard lock down
• LHR and major queues - bringing us on to Airports and how to do things differently and better
• APD Aviation Strategy 
• Airport challenges ahead and balance between investment, costs, customer experience.
• We also consider making magic moments - Tragic & Magic - perhaps a title for our awards.

Looking forward to our special show next week.

David Banmiller chapter 5

Session 6 and still going strong! Moving the Iron

• Planes and Engines - 70-30 ratio of cost
• Evolution of the business and keeping the Iron in the air - making them work
• Incredible facility of Boing in Everett - Washington  - 98 Acre site and 35,000 workers pre Covid
• Early aircraft development through jet age to the supersonic
• Incredible stunt over Lake Washington - flying a 707 upside down!
• First Air Force One and JFK
• Concorde and terrible end
• Wing tips and difference
• The development of the IOCC - incredible team coming together and making a huge impact

James Foster - COO Vertis Aviation

We discuss the wonderful description and statement ' Let the architects of Charter design your next flight'

• Major focus on the person, the customer and a unique experience
• With Swiss heritage they offer The VCMP - Vertis Charter Management Program
• Bases in : 
• • ZUG / London / Beverly Hills / Dubai / Cape Town / Dublin
• Mid to large cabin aircraft
• • Global 6000 / 5000
  • Gulfstream 450
  • Challenger 604 / 350 
• How to make memories?
• Boutique services
• Partnerships with: 
• • 4 Seasons
  • 6 Senses
  • Raffles
• New customers / increased interest and consideration of Charter