The EX Conversation

In this episode of The EX Conversation, we explore what it really takes to make internal communication work at scale — especially in complex, frontline-heavy organizations.

In this episode of The EX Conversation, Kaz sits down with Advita Patel, Founder of Comms Rebel and Co-founder of A Leader Like Me, to explore one of the most persistent — and often unspoken — challenges in internal communications: confidence.

In this episode of The EX Conversation, Kaz sits down with Suzie Robinson to explore how intranets have evolved, and why they still play a critical role in employee experience today. From early, clunky systems to today’s connected digital workplaces, Suzie shares a grounded perspective on what’s changed, what hasn’t, and where organizations often go wrong.

In this episode of The EX Conversation, Kaz sits down with Will Saville, Co-Founder of Unily, to explore how intranets have evolved into employee experience platforms, and what that shift means in an AI-first world. The conversation goes beyond product history, unpacking the thinking behind better employee experiences and why internal communications teams need a fundamentally different set of tools today.

In this episode of The EX Conversation, Kaz sits down with Emma Turner to explore what it really takes to make change land inside organizations, especially in today’s environment of constant transformation. From technology rollouts to shifting employee expectations, the conversation focuses on the often-overlooked role of communication in bridging the gap between strategy and day-to-day experience.

What does it really mean to listen to employees, and are organizations doing it as well as they think they are? In this episode of The EX Conversation, Kaz sits down with Chuck Gose to unpack the gap between traditional “listening” approaches and what’s actually happening across organizations today.

In this episode of The EX Conversation, Kaz sits down with Kim England, VP of Digital Employee Experience and Community at Pearson, to explore how workplace communities have evolved — and why they still matter more than ever.

In this episode of The EX Conversation, host Kaz sits down with Dan Lewis, Senior Director of Internal Digital Platforms Communications at Visa, to talk honestly about one of the biggest challenges facing EX teams today: interpreting fragmented data, understanding employee sentiment, and explaining impact with confidence.

In this episode of The EX Conversation, Hattie Roche shares why many of the systems and structures shaping employee experience today no longer reflect the reality of modern work. From her early career in internal communications at the BBC to leading employee experience work across organisations, Hattie reflects on how EX has evolved — and why leaders need to move beyond inherited playbooks and rethink how workplaces are designed.

In this first episode of The EX Conversation, Kaz sits down with Jenny Shiers, Chief People Officer at Unily, to explore what employee experience really looks like when you’re responsible for it at the highest level. 

Jenny shares her career journey from employment lawyer to HR leader, including her pivotal move into a senior HR role at Salesforce before becoming Unily’s first Chief People Officer. The conversation focuses on alignment, enablement, and the practical realities of driving engagement in a fast-moving tech business. 

If you’re navigating shifting business priorities, struggling to connect EX initiatives to commercial outcomes, or trying to make learning and enablement land in a meaningful way, this episode will resonate. It’s an honest look at what works, what’s still evolving, and where EX leaders can focus their