Rachel Glass joins Carrie Kerpen to share the real story behind building and selling GlossLab, a branded, hygiene-focused nail salon concept that grew from two bootstrapped locations into a venture-backed business.
This episode dives into raising more than $20 million, scaling too quickly, investor conversations, identity after a difficult outcome, and Rachel’s next chapter as she builds a new skincare brand with the lessons of GlossLab behind her.
This episode is sponsored by Theory Planning Partners. Theory Planning Partners helps founders and business owners make smarter decisions around wealth, financial planning, and life after exit. Learn more at www.theoryplanning.com.
2:18 - Rachel's Background in Finance
4:01 - Building the First Model (Hiring TaskRabbits to Count Salon Traffic)
4:41 - Bootstrapping the First Two Locations
7:13 - COVID Hits Right Before the Fundraise
8:16 - Scaling to 20 Locations Across 4 Cities
8:56 - Pressure to Grow Too Fast
10:22 - Pivoting to a Franchise Model
12:34 - Having Hard Conversations with Investors
16:56 - The Sale: An Investor Acquires the GlossLab IP
18:47 - Rebuilding Her Identity After the Exit
20:46 - What's Next: Launching Le Balm
21:12 - Introducing Le Balm (Petroleum Jelly, Reinvented)
26:10 - Advice for Women Founders: It's a Grind