The Experience Gap: The Insight Shop to the Rescue

The Experience Gap: The Insight Shop to the Rescue

By Kate Backer-KompelienBusinessEntrepreneurship
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The Experience Gap: The Insight Shop to the Rescue episodes

  • Episode 1: Beth Smits - Healthcare Experience

    Beth shares her experience when trying to schedule a doctor appointment for her father and the struggles they had in trying to make this appointment.

    Beth's LinkedIn: https://www.linkedin.com/in/beth-smits-332b811/

    Kate's LinkedIn: https://www.linkedin.com/in/katekompelien/


    11 min

About The Experience Gap: The Insight Shop to the Rescue

From the publisher's feed

“Welcome to The Experience Gap: The Insight Shop to the Rescue, where we turn customer nightmares into teaching moments for businesses. Each week, we bring you real stories of service breakdowns,…