If you've ever lived the agency life, you've probably dealt with different types of pricing and billing models - time and material, retainer, and flat-rate. All come with their pros and cons, some more risky than others. Are these the only ways to structure client engagements? Rob and Jay do a critical survey of our experience with each of these models; what's worked, what hasn't, what pitfalls we want to avoid, and where we think the future lies.

In the first episode of The Experience Lab, Product Director Rob Hall and Senior Product Manager Jay Cosgrove take a dive into the world of Product Management tools, surveying the tools we use at Digital Scientists as well as some best practices around dealing with the problem of point solutions.