Welcome to The Experience Maker Show, where each week customer experience speaker and coach Dan Gingiss interviews a thought leader who doesn't just talk the talk, but also walks the walk.

This interview is with Shep Hyken, customer service speaker and author.

For more great content, subscribe to Dan's biweekly customer experience newsletter, filled with articles, videos, tips and tricks to becoming The Experience Maker at your business. bit.ly/GingissEmail

Welcome to The Experience Maker Show, where each week customer experience speaker and coach Dan Gingiss interviews a thought leader who doesn't just talk the talk, but also walks the walk.

This interview is with Marquesa Pettway, "The Zoom Queen" and "Speakerpreneur".

For more great content, subscribe to Dan's biweekly customer experience newsletter, filled with articles, videos, tips and tricks to becoming The Experience Maker at your business. bit.ly/GingissEmail

Welcome to The Experience Maker Show, where each week customer experience speaker and coach Dan Gingiss interviews a thought leader who doesn't just talk the talk, but also walks the walk.

This interview is with Ryan Baker, social media customer care manager of Nutrisystem.

For more great content, subscribe to Dan's biweekly customer experience newsletter, filled with articles, videos, tips and tricks to becoming The Experience Maker at your business. bit.ly/GingissEmail

Welcome to The Experience Maker Show, where each week customer experience speaker and coach Dan Gingiss interviews a thought leader who doesn't just talk the talk, but also walks the walk.

This interview is with Steve Spangler, founder of Steve Spangler Science.

For more great content, subscribe to Dan's biweekly customer experience newsletter, filled with articles, videos, tips and tricks to becoming The Experience Maker at your business. bit.ly/GingissEmail

Welcome to The Experience Maker Show, where each week customer experience speaker and coach Dan Gingiss interviews a thought leader who doesn't just talk the talk, but also walks the walk.

This interview is with personal chef Heath Schecter.

For more great content, subscribe to Dan's biweekly customer experience newsletter, filled with articles, videos, tips and tricks to becoming The Experience Maker at your business. bit.ly/GingissEmail

Welcome to The Experience Maker Show, where each week customer experience speaker and coach Dan Gingiss interviews a thought leader who doesn't just talk the talk, but also walks the walk.

This interview is with Mary Drumond, CMO of Worthix.

For more great content, subscribe to Dan's biweekly customer experience newsletter, filled with articles, videos, tips and tricks to becoming The Experience Maker at your business. bit.ly/GingissEmail

** PLEASE NOTE: For Episode 1 only, the sound quality is not great. This is fixed in future episodes so feel free to jump to Episode #2! **