The Extraction

The Extraction Episode 8: Beat the Bottleneck: Delegate, Trust, and Grow Your Practice


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Multi-practice owner Dr. Jim Arnold joins hosts Kyle Bergman and Colin Ambler to break down how winning practices really grow.


He shares his journey from a million dollars of debt to scaling multiple locations by building team-driven systems, delegating with trust, and tracking what matters. You will hear why the dentist is often the bottleneck, how to simplify incentives so teams take ownership, and how to quantify treatment plans with reasons for not scheduling to improve case acceptance. Dr. Jim explains the Foundation Dental Mastermind, with weekly sessions and 20 to 25 niche experts, plus luxury dental retreats.


Colin adds operator perspective from a $7M, 14-chair practice and how TeamCare automates incentives from the PMS with instant, same-day bonuses. Close with a clear message: develop soft skills, know your KPIs, and get a mentor. 


Recommended book mentioned by Colin: The Goal written by Eliyahu Goldratt

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The ExtractionBy TeamCare