In this episode of The F Word, we’re joined by Lyssa-Feê Crump, marketer, sustainability advocate, and self-confessed all-round nerd – as we talk about Friction: how the tough stuff often pushes us toward something better.
Currently Head of Marketing at Hiyield (an employee-owned, B Corp certified digital agency with a big Focus on sustainability), Lyssa shares her personal and professional journey, including how a moment of Friction during the pandemic led her to launch her own business, and how Friction continues to spark new ideas, solutions, and opportunities today.
We dive into:
• The real meaning of Friction, and why it’s not the same as conflict
• Why being uncomfortable can be the launchpad for creativity and innovation
• How digital tech and marketing still carry environmental impact, and what businesses can do about it
• Why sustainability isn’t about perfection, but progress
• Employee ownership, inclusive design, and how to build better From day one
• Web accessibility and why it matters (plus advice on how to get started)
Whether you’re growing a business, building a team, or Figuring out how to be “just that little bit better”, this episode is packed with honest reflections, useful insights, and a whole lot of spark.
"Friction isn’t the problem – it’s the spark. Comfort might feel nice, but it rarely changes the world."
Enjoy episode 30 of The F Word.
Find out more
HiYield
www.hiyield.co.uk
Instagram: @lyssacrump ⬅️ link https://www.instagram.com/lyssacrump/
LinkedIn: www.linkedin.com/in/lyssafeecrump
📚 Books mentioned:
– Radical Candor by Kim Scott ⬅️ link - https://www.radicalcandor.com/
For more episodes, head to whyfield.co.uk/podcasts
And… For more From us, Find us on all socials at @whyfield