🎙️ How Chad Capooth Transformed Factoring Through Technology and Empathy at Denim

In this insightful episode, Chad Capooth, Vice President of Operations at Denim, shares his journey from collections to leadership in the factoring industry. Through personal stories of trust, betrayal, and resilience, Chad reveals how technology and human connection are revolutionizing financial services for freight brokers and trucking companies. From processing over $2 billion in payments since 2019, Chad discusses the "messy middle" of scaling a fintech startup and building a culture of innovation where employees become builders, not just operators.

✨ Key Insights You'll Learn:

• How factoring provides working capital without taking on debt

• Technology's role in disrupting traditional manual processes

• Building trust while managing risk in financial services

• The "messy middle" of scaling from startup to growth company

• AI as empowerment tool rather than replacement strategy

• Culture building in remote-first technology companies

• Collections strategies that maintain client relationships

• Recovery from major fraud loss and lessons learned

  
  

🌟 Chad's Key Mentors:

• Mark Bergen (National Bankers Trust): Partner who introduced Chad to factoring on deep sea fishing trip

• Whitley (TransFac Capital): Former owner who taught operational efficiency and gave opportunity to co-found eCommerce venture

• Sean Smith & Sean Vo (Denim): Product leader and CTO providing technical guidance and rapid innovation support

• The Messy Middle Book: Scott Belsky's insights on navigating startup growth challenges

👉 Don't miss this powerful conversation about authentic leadership, technology disruption, and how personal setbacks can fuel professional resilience in financial services.

🔗 Connect with Chad Capooth:

• Email: [email protected]

• Company Website: denim.com

📄 Transcript Available: From Collections to Innovation: Chad Capooth's Factoring Technology Journey

📺 Watch on YouTube: Inspired Stories Podcast by AddBack Benefits Agency 🌐 Our Website: The Inspired Stories Podcast

📄 Special Thanks to Anthony Codispoti & AddBack Benefits Agency: AddBack Benefits Agency - Providing innovative employee benefits solutions that improve employee well-being while optimizing your bottom line Website: addbackbenefits.com

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