The FEC World Podcast with Jeff Pierce

How can better technology turn hungry guests into happy guests? In this episode of The FEC World Podcast, Jeff Pierce sits down with John Keys from CenterEdge Software to discuss how food service technology and POS systems can help family entertainment centers improve operations, increase revenue, and create better guest experiences.From QR code ordering and kitchen display systems to simplifying menus and reducing wait times, they explore practical ways FEC owners can eliminate bottlenecks, improve efficiency, and keep guests coming back.Whether you're opening a new FEC or looking to improve an existing operation, this conversation offers practical insights you can put to work in your business.Hosted by Jeff Pierce

What attractions are actually right for your FEC? In this episode of The FEC World Podcast, Jeff sits down with Chris Epstein from Laserforce to talk about some of the latest attraction trends in the family entertainment center industry.They dive into pixel games, laser tag, and how FEC owners can determine which attractions make the most sense for their facility, guests, and business.Whether you're planning a new FEC or looking to upgrade an existing one, this episode is packed with ideas and insights to help you make smarter attraction decisions.🎙️ Hosted by Jeff PierceSubscribe to FEC World Podcast for more conversations with FEC owners, operators, vendors, and industry experts.#FECWorld #FEC #FamilyEntertainmentCenter #LaserTag #Laserforce #Arcade #FECIndustry

What does it take behind the scenes to keep a Family Entertainment Center organized and running smoothly?

On this episode of The FEC World Podcast, I sit down with Lorann Dwyer, Administrative Coordinator at ATOMIC CITY Family Entertainment Center, to talk about the important role she plays in our day-to-day operation.From booking birthday parties and corporate events to managing inventory, coordinating redemption stocking, answering guest calls, handling administrative details, and taking on the many other tasks that come up every day, Lorann’s position touches nearly every part of the operation.We talk about the importance of staying organized, communicating with guests and staff, keeping up with countless details, and being ready to shift gears when something unexpected needs attention.It’s a great behind-the-scenes look at a position that may not always be visible to the guest, but plays an important part in keeping an FEC moving.

On today's episode, we sit down with Danielle Hardin of Party Center Software to explore how their platform can streamline and elevate your family entertainment center! From waivers to online booking, Point of Sale (POS) systems, and even social media marketing, Party Center Software offers powerful tools to help you boost efficiency, increase revenue, and enhance the guest experience.💡 Topics Covered in This Episode:✅ The importance of digital waivers for safety & efficiency✅ Online booking and how it increases reservations✅ A seamless Point of Sale system for your facility✅ Using social media marketing to attract more guests🔗 Connect with The FEC World Podcast:📺 Subscribe on YouTube: http://www.youtube.com/@TheFECWorldPodcast🎧 Listen on Spotify: https://open.spotify.com/show/1Jqn9JZKN5yyOHK8pr8mdB?si=f2c5c1797cf64e6e📌 Follow us on Facebook: https://www.facebook.com/profile.php?id=61565191311343👍 Like, Comment, and Subscribe to stay updated on all things Family Entertainment Centers!#FECWorldPodcast #FamilyEntertainmentCenters #PartyCenterSoftware #OnlineBooking #PointOfSale #SocialMediaMarketing #FECBusiness #EntertainmentIndustry

🎙️ The FEC World Podcast – Featuring Scott Harvey! 🎙️New Episode Alert! Today, we’re excited to welcome Scott Harvey to The FEC World Podcast! Scott shares invaluable insights on the importance of communication in your Family Entertainment Center (FEC) and how effective messaging can improve operations, customer experience, and team morale.✅ Learn why clear communication is essential for staff training, guest interactions, and overall success.✅ Discover Scott’s top strategies for keeping your team engaged and motivated.✅ Get practical tips to create a culture of clarity and connection in your FEC!🎵 Spotify: https://open.spotify.com/show/1Jqn9JZKN5yyOHK8pr8mdB?si=f2c5c1797cf64e6e📘 Facebook: https://www.facebook.com/profile.php?id=61565191311343💡 Have a great story or insight to share? Book a spot on the show! 👉 https://calendly.com/fecworldpodcast/fec-world-podcast📢 Don’t forget to Like, Follow, Share, and Subscribe to stay updated with the latest episodes!#FECWorldPodcast #FamilyEntertainmentCenters #ScottHarvey #CommunicationMatters #FECOperations #GuestExperience #Leadership #TeamTraining #BusinessGrowth #EntertainmentIndustry #Podcast

On today’s episode of The FEC World Podcast, we’re diving deep into the power of digital marketing with special guest Erik Weasenforth from Fun Works Media! 🎥✨If you want to elevate your Family Entertainment Center’s marketing game, this is an episode you can’t afford to miss! Erik shares game-changing strategies for video production, graphic design, and—most importantly—how to win on Facebook, Instagram, and TikTok! 📲🔥We’ll break down:✅ What makes a video go viral and how to create scroll-stopping content✅ How to create engaging ads that actually convert into paying customers✅ Facebook, Instagram & TikTok secrets that FECs should be using right now✅ How to turn views into real customers and boost your revenue☑️ Why short-form videos (Reels) are a MUST for social media success and how to use them effectively🚀 Whether you’re an FEC owner, operator, or marketer, this episode is packed with insider tips to take your business to the next level!🔔 Don’t forget to LIKE, COMMENT & SUBSCRIBE for more insights from the top minds in the industry!👉 Subscribe on YouTube: http://www.youtube.com/@TheFECWorldPodcast🎧 Listen on Spotify: https://open.spotify.com/show/1Jqn9JZKN5yyOHK8pr8mdB?si=f2c5c1797cf64e6e📲 Follow us on Facebook: https://www.facebook.com/profile.php?id=61565191311343💡 Got a guest or topic idea? Schedule with us: https://calendly.com/fecworldpodcast/fec-world-podcast🎙 Let’s Talk About It—The FEC World Podcast is here to help you level up! 🚀 #FECWorldPodcast #FunWorksMedia #VideoMarketing #SocialMediaMarketing #TikTokGrowth #FacebookAds #InstagramMarketing #Reels #FamilyEntertainment

In this episode of The FEC World Podcast, we sit down with Jordon McCubbin from Fort Frenzy (www.fortfrenzy.com) to dive into the exciting world of food, attractions, and entertainment in Family Entertainment Centers (FECs)!Jordon shares the story of how he got into the entertainment business, the evolution of Fort Frenzy, and the strategies that make their food & beverage offerings and attractions a hit with guests. From laser tag to go-karts, arcade games, and delicious menu options, we cover it all!📌 Tune in to learn about:✅ How Jordon got started in the FEC industry✅ The importance of food & beverage in driving revenue✅ Attractions that keep guests coming back✅ What makes Fort Frenzy a must-visit entertainment destination✅ Tips for running a successful FEC business

🚨 In today’s episode, we sit down with Pete Gustafson, Executive Vice President of the AAMA (American Amusement Machine Association). 🚨🎡 What is the AAMA, and why does it matter to the amusement industry? Pete breaks it all down—how the organization supports operators, manufacturers, and distributors, and how YOU can get involved to stay ahead in the business.🎰 Plus, we talk about The Amusement Expo in Las Vegas—one of the biggest industry events of the year! Whether you’re an arcade operator, FEC owner, or industry enthusiast, this is an episode you don’t want to miss.

On today's episode, we talked with Megan Burtch of Redemption Plus. She shares great information on building your redemption counter or store in your facility. Megan talks about inventory, how to price your redemption items and how it should be designed.

On today's episode, we talk with Dutch MaGrath once again from Amusement Products. He will let us know about a great attraction, The Flip & Spin Bumper Cars.