My days are scheduled down to the minute, which doesn’t leave much time for the “drive-by conversation.” That’s not my style anyway. I like purposeful and productive interaction. The quicker and more decisive, the better. So in our organization, we have 5 questions that our leaders ask their team members daily to help keep communication flowing in a fast-paced environment. As the CEO, I ask my leadership team these questions, and they ask their direct reports the same questions, and so on and so forth. See full show notes...